by 2023 CHEVROLET TAHOE K1500 PREMIER Owner on 06/12/2025Verified Service
Gill and the service crew got our Tahoe check engine light diagnosed with the quickness. And they made the necessary repairs in less than 24 hours. And shout out to the grumpy guy that refused to assist me a while back at 6:53 am. I'll never forget his famous line. "We open at 7 a.m."! Thanks gang
by Concord Chevrolet on 06/12/2025
Thank you for your fantastic review! I'm thrilled to hear that Gill and our service crew were able to diagnose the check engine light on your Chevrolet Tahoe and make the necessary repairs so quickly. Your feedback about our staff who refused to assist you is also appreciated as this will enable us to continuously improve and provide the best service possible. If you have further comments or would like to discuss this matter, please feel free to reach out. We hope to see you again soon at Concord Chevrolet!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by Btasjordi1969@yahoo C. on 04/26/2025Verified Service
Had a great experience dealing with Gilbert. He understood all the services I was requesting even though they weren't due yet. Communication was very good and all work seemed to be done with no issues. Would defintely deal directly with Gilbert going forward.
by Concord Chevrolet on 04/26/2025
Thank you for your kind words! We're thrilled to hear about your great experience with Gilbert at Concord Chevrolet. It's wonderful that he took the time to understand your service needs and communicated effectively. We look forward to assisting you again in the future!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2024 CHEVROLET TRAX LS Owner on 04/08/2025Verified Service
Left a message to talk to service the day before and never got a response. The service once I went in on a Saturday was good just took two hours for an oil change because the car said I needed to get the oil change. Why have voicemail if no one answered and when I went to use my reward points to pay the GM site was down.
by Concord Chevrolet on 04/09/2025
Thank you for your feedback regarding your experience at Concord Chevrolet. I understand your concerns about the lack of response to your voicemail and the delay during your service visit. We appreciate that you found the service provided satisfactory, but we recognize there were issues with communication and the rewards system. We continually strive to improve our service, and your input is valuable. Please feel free to reach out to us directly if you have further questions or concerns. We look forward to serving you better in the future!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2014 CHEVROLET VOLT Owner on 03/06/2025Verified Service
Professionals with purpose and true intentions were available during my car servicing. Mr. Phelps personally set me up and saved my car, while explaining and showing me the parts that were removed, and the damage they were doing to my axle. Thank you Concord Chevrolet
by Concord Chevrolet on 03/06/2025
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Concord Chevrolet, especially with Rodney Phelps. It's great to know he was able to help you understand the servicing process. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2024 CHEVROLET TRAX LS Owner on 01/19/2025Verified Service
Great service but had to wait some time to get checked in and went to pick up and they made me see another device rep instead of as usual picking my keys up inside from the ladies at the counter. It was very strange and made the wait really uncomfortable outside trying to flag someone down.
by Concord Chevrolet on 01/20/2025
Thank you for your feedback! We appreciate you taking the time to share your experience with us. I'm glad to hear that you received great service, but I understand that the wait and the change in the check-in process were not ideal. We strive to make every visit as smooth as possible at Concord Chevrolet. If you have any further concerns or suggestions, please feel free to reach out to us directly. We look forward to serving you better on your next visit!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2023 CHEVROLET TRAVERSE PREMIER Owner on 11/07/2024Verified Service
Anthony is always great. He gets my car in right away and fixes things that need to get fixed. I do know that the mechanics are doing some of the work on my car which I appreciate very much what I don't appreciate. Is there dirty greasy hands on my clean car and then they do not wipe it off, so overall I think Chevrolet Concord is the best
by Concord Chevrolet on 11/08/2024
Thank you for your kind words. We're thrilled to hear that you appreciate our service and the work our mechanics do on your vehicle. We understand your concern about cleanliness and will make sure to address this with our team. We appreciate your feedback, and we hope to see you at Concord Chevrolet again soon!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2019 CHEVROLET SILVERADO K2500HD LTZ Owner on 10/29/2024Verified Service
I did not like being given a verbal quote for 45K service on my truck, only to find it came in $600 more than expected when I came in to pick it up. I admit I did not ask for the written estimate prior to leaving the truck for service, that would have settled the matter. I will not be doing business again with Concord Chevrolet or recommend them to anyone.
by Concord Chevrolet on 10/31/2024
Thank you for your feedback. I understand that the discrepancy in the service quote for your truck was frustrating. I encourage you to reach out to me directly to discuss your experience further. Your input is valuable as we strive to maintain high standards at Concord Chevrolet. I hope to have the opportunity to address your concerns.
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2018 CHEVROLET VOLT PREMIER Owner on 09/16/2024Verified Service
They could not have been better. They took the car in at the appointed time, and addressed my problem efficiently and quickly. There was a glitch with my fast charger at home, and they very patiently showed me how the car itself was functioning properly. It was a very positive experience.
by Concord Chevrolet on 09/16/2024
Thank you for your wonderful review! We're thrilled to hear that your experience with Concord Chevrolet was positive and that our team was able to assist you efficiently with your Chevrolet Volt. It's great to know that we could help clarify the issue with your fast charger. We appreciate your feedback and hope to see you again soon!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2019 CHEVROLET BLAZER RS Owner on 09/16/2024Verified Service
Anthony D'Amore was wonderful in meeting me for my car service. He went above and beyond in making sure my car was taken care of and that it was ready at a specific time when I needed it back. I would highly recommend Concord Chevrolet for your car repairs.
by Concord Chevrolet on 09/16/2024
Thank you for your fantastic review! We're thrilled to hear about your positive experience with our service team and that Anthony went above and beyond to ensure your car was ready when you needed it. Your recommendation means so much to us! We look forward to serving you again at Concord Chevrolet. Safe travels!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2019 CHEVROLET VOLT LT Owner on 09/12/2024Verified Service
Went in for an oil change and tire rotation. Service advisor assured me they could rotate my tires as part of the package price. But they did not do that, yet charged me for both services!
Always read your invoice carefully before you leave the dealership. I still have not received a call back after leaving numerous messages asking for a refund for the service not rendered!
by Concord Chevrolet on 09/13/2024
Thank you for your feedback. I understand your concerns about the service you received during your recent visit to Concord Chevrolet. I encourage you to reach out to us directly so I can address your situation promptly and work towards a resolution. Your experience matters to me, and I want to ensure that your concerns are handled appropriately. Thank you for bringing this to my attention.
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2015 CHEVROLET SILVERADO K1500 LTZ Owner on 09/03/2024Verified Service
The Service manager Ryan is a true professional and a excellent service manager
I had service issues with my vehicle and with the help with Anthony and Ryan who are highly experienced and knowledgeable of all Chevrolet and GMC vehicles products took control of my vehicle issues and found the the problem with true due diligence
Awesome customer service
by Concord Chevrolet on 09/03/2024
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Ryan and Anthony at Concord Chevrolet. Our team is dedicated to providing excellent service, and it's great to know they were able to assist you effectively with your vehicle issues. We appreciate your kind words and hope to see you again soon!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by Dorothydear8@gmail C. on 07/24/2025Verified Service
I liked the short time in waiting room for this 2nd service because I live 45 minutes' drive away and have to wait. I would have liked more explanation of what to expect with my electric car.
by Concord Chevrolet on 07/24/2025
Thank you for your feedback, Dorothy! I'm glad to hear that your wait time during your second service at Concord Chevrolet was short, especially considering your drive. We appreciate your desire for more information regarding your electric car and will certainly work on improving communication in that area. We hope to see you again soon!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by Buzzard1998@comcast N. on 07/13/2025Verified Service
It's all good...Appointment was on time and work was performed to perfection. I would recommend Concord Chevy service department.
by Concord Chevrolet on 07/14/2025
Thank you for your wonderful review! I am thrilled to hear that your appointment was punctual and that our service met your expectations. Your recommendation means a lot to us at Concord Chevrolet. We look forward to seeing you again for your future service needs!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2025 CHEVROLET SILVERADO K2500HD LT Owner on 07/03/2025Verified Service
Almost every body knows how to treat new customers, just on guy from your team,don't fit the position his name is Bernard
by Concord Chevrolet on 07/03/2025
Thank you for your feedback. We appreciate you taking the time to share your experience regarding your interaction with Bernard. At Concord Chevrolet, we strive to provide excellent service to all our customers, and your insights are valuable for us to continue improving. If you would like to discuss your experience further, please feel free to reach out to us directly. We hope to earn your trust in the future.
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2012 CHEVROLET CRUZE ECO Owner on 06/30/2025Verified Service
Manny provided great service and kept me up to date on progress and repairs I needed. He applied the offers I had to reduce my bill. I was in and out sooner than I thought I'd be.
by Concord Chevrolet on 07/01/2025
Thank you for your kind words! We're thrilled to hear about your positive experience at Concord Chevrolet. It's great to know that Manny took good care of you and helped reduce your bill while keeping you updated on your repairs. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2013 CHEVROLET SPARK 1LT Owner on 06/29/2025Verified Service
I like the fact that service advisor Bernrd was intentive to me took care of it fast left me with a business card to call when car is done
by Concord Chevrolet on 06/29/2025
Thank you for your positive feedback! I'm glad to hear that Bernard was attentive and provided you with efficient service at Concord Chevrolet. We appreciate your support and hope to see you again soon!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2020 CHEVROLET CORVETTE STINGRAY 3LT Owner on 06/23/2025Verified Service
My service advisor is what made my experience so positive. Bernard is refreshing. No drama, had my service completed on time and the .mobile tools provided ne the ability to keep pace with my repair. Thanks
by Concord Chevrolet on 06/23/2025
Thank you for your wonderful review! I'm thrilled to hear that Bernard made your experience at Concord Chevrolet such a positive one. It's great to know that our mobile tools helped you stay informed throughout your repair. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2022 CHEVROLET EQUINOX LT Owner on 06/19/2025Verified Service
I appreciate the personalized service, courtesy, and efficiency of the employees. Details about my transaction were clearly explained and I felt good about my purchase. Thank you!
by Concord Chevrolet on 06/19/2025
Thank you for your wonderful review! I'm thrilled to hear that you appreciated the personalized service, courtesy, and efficiency from our team at Concord Chevrolet. It's great to know that you felt confident about your purchase. We look forward to seeing you again in the future!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2019 CADILLAC XTS LUXURY Owner on 05/26/2025Verified Service
You have always performed at an excellent level. when we bring in our cars, they keep us informed and take care of the repairs in a quick and efficient way.
by Concord Chevrolet on 05/26/2025
Thank you for your kind words! I'm thrilled to hear that you've had excellent experiences with Concord Chevrolet. Our team takes pride in providing timely and efficient service, and we're glad to know that you feel informed throughout the process. We look forward to assisting you again in the future!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
by 2016 CHEVROLET MALIBU LT Owner on 05/10/2025Verified Service
I liked the Service Advisor Communication. Repairs are almost always completed without problems st this dealership.
by Concord Chevrolet on 05/10/2025
Thank you for your positive feedback! I am thrilled to hear that you appreciated our Service Advisor communication and that your repairs were completed smoothly at Concord Chevrolet. Your satisfaction is our priority, and we look forward to serving you again in the future!
Sincerely,
Mario Beltran - GM
mariob@cacargroup.com
(925) 682-6400
1 - 20 of 274 results
Service Information
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1,378 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Concord Chevrolet specializes in these services, in addition to many others.
Engine Service & Repair
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Concord Chevrolet specializes in these makes, in addition to many others.
What do verified customers think about Concord Chevrolet in Concord, CA? Verified customers who visit Concord Chevrolet in Concord, CA rate this business 4.5 out of 5 stars, with 274 reviews. 1,378 customers favorited this location.How can I contact Concord Chevrolet in Concord, CA? To reach the sales team at Concord Chevrolet in Concord, CA, call (925) 291-5315. To reach the service department, call (866) 240-9779How can I schedule a service appointment with Concord Chevrolet in Concord, CA? You can schedule a service appointment at Concord Chevrolet in Concord, CA through CARFAX.Does Concord Chevrolet in Concord, CA have a service center? Yes, Concord Chevrolet in Concord, CA does have a service center. You can contact the service department at (866) 240-9779.
