Colonial Subaru Reviews - Page 2

4.7
New Car Sales: (844) 748-6215Used Car Sales: (833) 331-1684Service: (203) 744-8383
Sales Closed until 9:00 AM on Monday

Colonial Subaru Reviews - Page 2

4.7
Sales Closed until 9:00 AM on Monday

Ratings & Reviews

Overall Rating
4.7
428 Verified Reviews
5 Star
86%
4 Star
7%
3 Star
3%
2 Star
1%
1 Star
3%
Sort by: Most Helpful
Read reviews that mention
by 2019 SUBARU OUTBACK 3.6R LIMITED Owner on 10/11/2024Verified Service
Cole was very nice helping me. Also like that the loaner he gave me was an Outback which is what I drive so it makes driving a loaner easier.
by Gareth L. on 10/09/2024Verified Service
You marked wrong next service date for oil change,car came in 46,000 miles for oil change you marked next service oil change due 62,000 miles that's approx. 15,000 miles that not right!!!!@
by 2023 SUBARU OUTBACK ONYX EDITION XT Owner on 10/08/2024Verified Service
I find the customer service here is very good. Everyone is considerate and friendly. Items on my cars check up list were all addressed.
by 2020 SUBARU OUTBACK LIMITED XT Owner on 10/07/2024Verified Service
Service experience EXCELLENT as always, Will was great-took extra time to make sure my bike rack assembly bolt worked better with my new hitch. Ryan was very attentive and helpful too, these guys are the best!
by 2020 SUBARU FORESTER SPORT Owner on 10/04/2024Verified Service
constant up selling..me & the other customers..didn't vacuum inside the car... I was a "visiting" customer, which explains the lack of cleaning, I guess
by 2019 SUBARU CROSSTREK PREMIUM Owner on 10/01/2024Verified Service
Excellent service. Attentive to my concerns. Speedy service. Adjusted to my schedule when additional work was needed. Friendly service staff and technicians.
by 2023 SUBARU OUTBACK WILDERNESS Owner on 09/30/2024Verified Service
When I picked up my car it was dirtier then when I dropped it off. It must have been parked near a construction site because of the amount of dust on kt
by 2019 SUBARU LEGACY 2.5I PREMIUM Owner on 09/30/2024Verified Service
I love my legacy and colonial Subaru always does a great job servicing my car. I will never drive anything but a Subaru.
by 2021 SUBARU OUTBACK PREMIUM Owner on 09/28/2024Verified Service
They were very responsive when I called distressed. They got me in the next day and completed the job sooner than I expected.
by 2023 SUBARU FORESTER LIMITED Owner on 09/26/2024Verified Service
Liked quick, thorough service and quiet waiting area. Serviceman who checked me, Montanha, in was very pleasant.
by 2021 SUBARU OUTBACK PREMIUM Owner on 09/23/2024Verified Service
Price was competitive on back brakes, we priced, and powertrain warranty covered oil pan leak, no problem. Loaner car a big plus, and vehicle ready on time.
by 2019 SUBARU CROSSTREK PREMIUM Owner on 09/22/2024Verified Service
Service was a bit over an hour in time.. no issues would like to see more chairs in outside area for waiting,
by 2020 SUBARU CROSSTREK PREMIUM Owner on 09/14/2024Verified Service
Two and a half hours for a scheduled oil change and tire rotation is too long! At least it was comfortable.
by 2021 SUBARU FORESTER PREMIUM Owner on 09/09/2024Verified Service
Excellent and attentive service. The car was given a thorough inspection and tweaked to run even better.
by 2015 SUBARU FORESTER 2.5I TOURING Owner on 09/02/2024Verified Service
Steve Ford is great, as usual. Professional, knows his stuff and goes all out. Repair job was well done.
by 2017 SUBARU WRX PREMIUM Owner on 08/29/2024Verified Service
Quality has gone down. Cars are not as reliable or durable as Toyota. Servicing fees are too high. Service advisor and manger are nothing more than salesman. I will not return to this dealership for anything.
by 2021 SUBARU FORESTER TOURING Owner on 08/27/2024Verified Service
The overall experience was excellent: Professional, thorough and expeditious. My only complaint is that after reserving a loaner car a week before, I was told that they didn't have one for me when I arrived for service.
by 2022 SUBARU FORESTER LIMITED Owner on 08/23/2024Verified Service
Colonial Subaru is excellent. I take my Forester there without even having an appointment and they service my car no questions asked
by 2024 SUBARU WRX PREMIUM Owner on 08/23/2024Verified Service
my service advisor will was beyond helpful! very knowledgeable of the services reccomended and what was involved. thanks will!
by 2016 SUBARU LEGACY 2.5I PREMIUM Owner on 08/19/2024Verified Service
The staff and service were excellent. Staff members make it a point to ensure courteousness, ease, and flexibility. I was updated every step of the way as my vehicle was being worked on. Definitely an awesome experience!
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