by 2019 INFINITI QX80 LUXE Owner on 08/23/2025Verified Service
Alejandro is the best. I have come to him with my service needs for several years now, and he never lets me down. He is always very responsive, and I trust him wholeheartedly. As long as he's at Clear Lake Infiniti, I will continue to bring my car there.
by Clear Lake INFINITI on 08/25/2025
Thank you for your positive response! We appreciate loyal customers like you. Alejandro and our Clear Lake INFINITI team will be glad to know that you consistently have a thorough, informative, and welcoming experience with us. Strong communication is key to building relationships with our customers, and it's clear that Alejandro has gone above and beyond. We look forward to working with you again in the future. Safe travels!
by 2017 INFINITI Q50 PREMIUM/SPORT/SE Owner on 01/22/2025Verified Service
Service time was less than an hour, they offered a good coupon for services. The one thing I wish they would do is to reset the service mileage in the car software rather than put the tag on the windshield. I liked when they used to do that and get reminders of all needed services.
by Clear Lake INFINITI on 01/22/2025
Thank you for sharing your feedback with us at Clear Lake INFINITI! We're glad to hear that the service was quick and that you appreciated the coupon. We'll certainly take note of your suggestion regarding resetting the service mileage in-car software, as we always aim to enhance our customer experience. Travel safe and we'll see you again next visit.
by 2006 INFINITI M35 SEDAN/SPORT Owner on 08/14/2025Verified Service
Did all my maintenance service, plus replaced my broken right taillight.
My car felt peppier driving home.
by Clear Lake INFINITI on 08/15/2025
We appreciate your business, and this 5-star review. Our team's goal at Clear Lake INFINITI is to provide service that suits all of your needs. They will be happy to hear that your car left our shop in a better condition than it arrived in. We hope to continue providing service to you in the future! Safe travels.
by 2022 INFINITI QX55 ESSENTIAL Shopper on 08/14/2025Verified Shopper
I sold my car at this location. Everyone was professional and very nice. The wait was just a bit extended but that was to be expected since it was a Saturday.
by Clear Lake INFINITI on 08/15/2025
Thank you for leaving us this review! Our Clear Lake INFINITI team will be happy to hear that your experience with us was positive, and that the car selling process went well. We understand that your time is valuable and appreciate your patience. We hope to have the opportunity to work with you again in the future!
by Michelle C. on 08/06/2025Verified Service
coordinating with Alejandro M. to have my vehicle service is stress free; the ambiance of the facility is always clean and the staff is usually friendly and professional
by Clear Lake INFINITI on 08/06/2025
Michelle, we're happy to hear that Alejandro and our team provided you with such a seamless service experience. Thank you for choosing Clear Lake INFINITI, and for the compliments regarding the cleanliness of our grounds and the team's friendly professionalism. Come see us again whenever we can next be of service.
by 2022 INFINITI QX60 AUTOGRAPH Owner on 07/27/2025Verified Service
Great experience. Easy to schedule on one. Staff was great and I was all done and on the road sooner than expected.
by Clear Lake INFINITI on 07/27/2025
It's always uplifting to hear from a Clear Lake INFINITI guest who enjoyed a great service experience from beginning to end. Thank you for the compliments and trust in us with your QX60. Safe travels and we'll see you again next time!
by 2015 INFINITI QX70 Owner on 07/12/2025Verified Service
All systems thoroughly checked to determine door lock failure . None was found. Simple explanation and demonstrated how to prevent future problems. Karena is an excellent service representative !!
by Clear Lake INFINITI on 07/14/2025
This feedback is music to our ears! We are delighted that Karena demonstrated exceptional service and we will pass along your compliments to her. Thank you for coming to Clear Lake INFINITI and for your business!
by 2018 INFINITI Q50 RED SPORT 400 Owner on 06/02/2025Verified Service
Infiniti is always thorough and professional with their recommendations. I love the option to have a loaner vehicle while the car is being maintenanced.
by Clear Lake INFINITI on 06/02/2025
It's great to hear that you appreciated the thorough and professional service at Clear Lake INFINITI, as well as the convenience of a loaner vehicle. Thank you for your feedback and trust in us with your INFINITI Q50. Travel safely and come see us again whenever we can next be of service.
by 2020 INFINITI QX50 PURE/LUXE/ESSENTIAL/ Owner on 05/21/2025Verified Service
Loved how we were in and out in no time. We had a graduation to attend and the rep was very accommodating.
by Clear Lake INFINITI on 05/21/2025
We're delighted to hear that our team at Clear Lake INFINITI was able to accommodate your schedule and have you finished in plenty of time to attend such an important event. Thank you for choosing us to help care for your QX50. Come see us again whenever we can next be of service.
by Leonard C. on 04/25/2025Verified Service
Just make sure you get everything in writing. I am a disabled veteran and I was taken advantage of. Never again. I will take my business to another Infiniti dealership. Please do your due diligence and verify everything they say.
by Clear Lake INFINITI on 04/25/2025
Hello Leonard,
Providing clients transparent, trustworthy service is a top priority for our team. Receiving this feedback is very troubling, and if you are willing, I'd like to discuss your concerns with you directly. Please email your preferred contact method and availability to me at shawnlowrey@lithia.com, and I will reach out at the first opportunity.
Thank you. I hope to speak with you soon,
Shawn Lowrey
Service Manager
shawnlowrey@lithia.com
by 2019 INFINITI QX50 ESSENTIAL/LUXE/PURE Owner on 04/14/2025Verified Service
Scheduling was easy and got in and out. Loved the video provided from in the shop with a list of things that need to be taken care of them and later.
by Clear Lake INFINITI on 04/14/2025
We're delighted to hear that the scheduling process was smooth and you appreciated the video update from our Clear Lake INFINITI team. Thanks for sharing your experience, and we look forward to assisting with any future needs!
by Carlos T. on 02/08/2025Verified Service
Alejandro is a great service advisor. The service department is top notch with no pressure purchase
More services, very transparent.
by Clear Lake INFINITI on 02/11/2025
Carlos, it's wonderful to hear that Alejandro and our service department at Clear Lake INFINITI provided you with a transparent experience. Thank you for the positive feedback!
by 2022 INFINITI QX50 LUXE Owner on 01/17/2025Verified Service
My service advisor Karina is amazing. She is so very helpful and keeps me updated on the process. I can always depend on her assistance.
by Clear Lake INFINITI on 01/17/2025
Karena will be proud to hear her informative and helpful assistance leads to an amazing experience for you here at Clear Lake INFINITI. Thank you very much for the kind feedback and trust in us with your INFINITI QX50. Safe travels and we'll see you again next time!
by 2017 INFINITI QX60 Owner on 01/07/2025Verified Service
Always great service. I live west of San Antonio and travel to the Clear Lake area regularly to visit family. The staff at Clear Lake INFINITI are the only ones that do regular maintenance on my QX60 more than 230 miles from my home.
by Clear Lake INFINITI on 01/07/2025
That you make it a point to work with our Clear Lake INFINITI service team when in town to visit family truly brings us pride. Thank you very much for allowing us to help care for your INFINITI QX60 despite residing more than 200 miles from our dealership. It means a lot to us all knowing that our repeated great service has earned your continued patronage, and we look forward to assisting with your car care needs through the years to come.
by 2011 INFINITI G25/JOURNEY Owner on 01/02/2025Verified Service
i wasn't able to make appointment since phones weren't answered, but used the express service which was available first thing in the morning.
by Clear Lake INFINITI on 01/02/2025
Thank you for allowing our Clear Lake INFINITI Express Service team help with your car care needs. We appreciate the positive and constructive feedback and will address your concerns regarding your attempt to contact us by phone with our team. Travel safe and come see us again whenever we can next be of service.
by 2021 INFINITI Q50 LUXE Owner on 12/09/2024Verified Service
The service department was efficient in finding the problems and appears to have fixed them! The limited waranty was applied to the total cost of the repairs and I am now driving my car.
by Clear Lake INFINITI on 12/09/2024
We appreciate you allowing us to help with your INFINITI Q50, and thank you for the compliments regarding our team's efficiency. Travel safe and come see us again whenever we can next be of service at Clear Lake INFINITI.
by 2018 INFINITI QX60 Owner on 11/30/2024Verified Service
I was met with knowledge from the serviceman as well as the customer service female that assisted. The waiting room was welcoming with coffee. It was a good experience.
by Clear Lake INFINITI on 12/02/2024
We're proud to learn that you had a positive experience with our team at Clear Lake INFINITI. It's great to know the waiting room and service met your expectations. Thank you for sharing! Travel safe and come back to see us whenever we can be of assistance along the way.
by 2017 INFINITI QX60 Owner on 11/01/2024Verified Service
This service department delivers top notch service every time! Easy to schedule and very straightforward- the prices are comparable to most individual owned shops - I have been using them for 7 years and will continue to do so !
by Clear Lake INFINITI on 11/01/2024
It has been our pleasure to care for your INFINITI QX60 through the last seven years, and we sincerely appreciate your kind words and patronage. Thank you very much for complimenting our service scheduler, prices and quality work. Travel safe and we'll see you again next visit here at Clear Lake INFINITI.
by 2019 INFINITI QX50 ESSENTIAL/LUXE/PURE Owner on 10/27/2024Verified Service
At this service the technician was unable to complete my inspection because of problems with the state machine.
by Clear Lake INFINITI on 10/28/2024
Hello,
We appreciate the opportunity to assist you, and it's regrettable that an issue with the state inspection machine prevented us from completing service. If you still require vehicle inspection or would like to speak with me directly regarding your experience, please email your preferred contact method and availability to shawnlowrey@lithia.com. I will reach out to you at the earliest possible time.
Thank you,
Shawn Lowrey
Service Manager
shawnlowrey@lithia.com
by 2018 INFINITI Q70L 3.7 LUXE Owner on 10/11/2024Verified Service
Was able to get in and get out in a timely manner. Sent me a video text to inform me of things that needed to be addressed soon, and things that will need attention in the near future.
by Clear Lake INFINITI on 10/11/2024
Offering you a quick and informative service experience was our pleasure! Thank you for choosing to work with our team here at Clear Lake INFINITI, we look forward to your future visits.
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Service Information
236 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Clear Lake INFINITI specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Clear Lake INFINITI specializes in these makes, in addition to many others.
What do verified customers think about Clear Lake INFINITI in Houston, TX? Verified customers who visit Clear Lake INFINITI in Houston, TX rate this business 4.6 out of 5 stars, with 298 reviews. 236 customers favorited this location.How can I contact Clear Lake INFINITI in Houston, TX? To reach the sales team at Clear Lake INFINITI in Houston, TX, call (832) 905-9373. To reach the service department, call (832) 553-4359Does Clear Lake INFINITI in Houston, TX have a service center? Yes, Clear Lake INFINITI in Houston, TX does have a service center. You can contact the service department at (832) 553-4359.
