by 2020 CHEVROLET SILVERADO K1500 LTZ Owner on 03/19/2026Verified Service
Had a sound like low power steering fluid on a truck that has electric assist steering, ended up being a bad alternator with a bad bearing. City had the truck back up and running the next afternoon and truck runs great. Also had them replace a few other drive belt accessories and do an oil change. Highly recommend this dealer for service or sales!
by City Chevrolet on 03/20/2026
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2025 CHEVROLET COLORADO Z71 Shopper on 01/01/2026Verified Purchase
On the whole I like the people in this dealership. I have learned to follow-up on availability of parts when scheduling an appointment however. When the person I have on the telephone lines says, 'They should have that part', I have learned to follow-up with the parts people. Also when they call me with an appointment, I need to call and verify if the parts needed have actually been ordered.
by City Chevrolet on 01/02/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2020 CHEVROLET BLAZER RS Owner on 11/01/2025Verified Service
Blazer wouldn't shut off part of the time for my Daughter due to park sensor/shift linkage. Brian and team did a great job finding a hit or miss issue that wasn't showing codes. The repair was made the very same day as well as oil change.
Appreciated the quick diagnosis and turnaround.
by City Chevrolet on 11/04/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
by 2024 CHEVROLET CORVETTE STINGRAY 2LT Owner on 08/24/2025Verified Service
I took my car in for a oil leak and it ended up being a recall. They were told it could take 3 weeks to get the part, but they worked to get the part from another dealer, and I had my car back on the road in less than a week. they took great care of my car while they had it and kept me informed of the progress. They did a great job.
by City Chevrolet on 08/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
by 2025 CHEVROLET TRAX ACTIV Shopper on 06/29/2025Verified Purchase
Very helpful. Salesman did not pressure us. Answered all our questions and explained detail. City Chevrolet is very family friendly with activities for kids. They even called several times after a vehicle accident and helped us with the insurance process. We will definitely buy from City Chevrolet again.
by City Chevrolet on 06/29/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Bonita Y. on 06/09/2025Verified Purchase
My car was supposed to be certified and had a broken air conditioner. Also the rear view mirror stays dark. I called to get help over the warente but they not only ignored me...promiced to send email over paperwork on warrentie and never did...I've called several times but it is usless... ONCE THEY GET YOUR MONEY YOU ARE DUST!!!! DO NOT BUY FROM THEM...
by City Chevrolet on 06/11/2025
Bonita, Thank you for the message. We do feel this may be a bit aged since you last spoke to our pre-owned manager last week and all of the Ford Certified along with the extended warranty was provided to you. Can you please confirm you did receive this information as you requested? Additionally, we did offer for you to bring the vehicle back into our store for repairs immediately after the concern arouse however, due to logistics it did not make sense for you so you opted to use your local repair shop. Please let us know if this information is not accurate as we do strive to ensure 100% satisfaction!
by 2020 CHEVROLET SILVERADO K2500HD LT Owner on 05/10/2026Verified Service
They have added 3% sur-charge to use a credit card, as if the cost of the oil change was a bargain, its not.
60 minutes to change the oil,
by City Chevrolet on 05/11/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.
by 2020 JEEP COMPASS LIMITED Shopper on 03/16/2026Verified Purchase
Very nice down to earth people. Nothing over the top like the typical salesman. I dont think I spent much time there while getting my new vehicle.
by City Chevrolet on 03/19/2026
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2023 CHEVROLET TRAILBLAZER RS Owner on 02/26/2026Verified Service
Brian went up and beyond to search for my warranty and ensure I was able to get all of my services O needed with zero out of pocket cost and Isaac didn't think I was crazy when I told him what I was experiencing thank you both
by City Chevrolet on 03/01/2026
We're happy you found our staff to be so supportive during your experience here at City Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2006 GMC ENVOY Owner on 02/08/2026Verified Service
Service vehicle as needed. Price was fair for services performed.
Shuttle available. Meet or exceeded expectations. Would recommend.
by City Chevrolet on 03/18/2026
Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
by 2016 CHEVROLET COLORADO Z71 Owner on 10/14/2025Verified Service
The work here is always quickly and very professional. I know my truck is in good hands when I bring it here.
Norma
by City Chevrolet on 10/15/2025
Thank you! We always love hearing from our customers and are glad you had such a positive experience with us. If you have any questions, please give us a call. We're always happy to help!
by 2015 CHEVROLET MALIBU 1LT Owner on 09/03/2025Verified Service
Easy in and easy out. The service manager after the oil was changed went through the checklist with me. Had a few questions she answered all my questions, good job
by City Chevrolet on 09/03/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!
by 2012 CHEVROLET CORVETTE GRAND SPORT Shopper on 08/18/2025Verified Purchase
Still do not have my car
What more can I say?
Don't have a pickup day yet
Recommend. Maybe at this point
by City Chevrolet on 08/19/2025
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. City Chevrolet (260) 244-5111
by Shannon C. on 07/20/2025Verified Service
They put me in a waiting room
They changed my oil (I think)
They rotated my tires (I think)
Then they said it was done
So how do I rate a service if I didn't see it?
by City Chevrolet on 07/22/2025
Shannon, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.
by 2022 CHEVROLET TAHOE LT Owner on 07/20/2025Verified Service
City Chevrolet is the Best, they care about the community they are in. Plus, the take extra in the veterans that served our country!!
by City Chevrolet on 07/22/2025
Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Michael B. on 03/02/2025Verified Service
Found truck on internet and dealership contacted me. Will did a great job of finding out anything I wanted to know about truck as I live hour and a half away. Finally I got down there after week and a half drove it and bought it. Was a nice dealership, nice people great experience!
by City Chevrolet on 03/03/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!
by 2021 CHEVROLET TRAILBLAZER ACTIV Owner on 09/15/2024Verified Service
They were very thorough. The oil chnge went well. No high pressure up sales. My husband asked them to check my tires. One had a screw in it, he was told they could plug it for us but my husband said we hadn't gotten new tires and we were over 50,000 miles. They got us new tires , an alignment , and oil change same day. Plus they topped off all my fluids. I am very pleased
by City Chevrolet on 09/17/2024
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2011 BUICK ENCLAVE CX Owner on 05/02/2024Verified Service
I asked that the car be detailed before I picked it up. The detailing was incomplete. The door jams had not been detailed and the center console had not been touched. The outside of the car looked good . The inside was " a quick wipe down"....not "detailed ".
by City Chevrolet on 05/05/2024
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.
by 2017 RAM 1500 ST Owner on 12/24/2023Verified Service
Excellent as always. Changed oil, rotated tires, and checked everything out, and found I had a weak battery, replaced the battery. Couple days ago Zack (the sales man that sold me my truck in February) called me to wish me to wish us a Merry Christmas. Best dealership I've ever dealt with. My wife and I appreciate everything they have done for us.
by City Chevrolet on 12/25/2023
We're pleased to know we have been able to exceed your expectations and help you out! We are always more than happy to assist you if anything else comes up. Take care!
by 2020 GMC CANYON DENALI Shopper on 08/09/2023Verified Purchase
Communication before, during and after the sale was great. Our salesperson Joe Payton had excellent product knowledge and really took his time with us to make sure we did also before we left the lot. My wife and I felt Joe did his best to make sure we left the dealership happy and that we knew we could contact him if needed.
We will come back to City Chevrolet for our automotive needs in the future.
Thank you,
by City Chevrolet on 08/10/2023
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Service Information
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3,009 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, City Chevrolet specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, City Chevrolet specializes in these makes, in addition to many others.
What do verified customers think about City Chevrolet in Columbia City, IN?
Verified customers who visit City Chevrolet in Columbia City, IN rate this business 4.5 out of 5 stars, with 264 reviews. 3,009 customers favorited this location.
How can I contact City Chevrolet in Columbia City, IN?
To reach the sales team at City Chevrolet in Columbia City, IN, call (260) 619-4786. To reach the service department, call (260) 244-5111
How can I schedule a service appointment with City Chevrolet in Columbia City, IN?
What are the shop amenities offered by City Chevrolet in Columbia City, IN?
City Chevrolet in Columbia City, IN offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Kid's Playroom, Mobile Charging Station and Quiet Room, among others.
Does City Chevrolet in Columbia City, IN have a service center?
Yes, City Chevrolet in Columbia City, IN does have a service center. You can contact the service department at (260) 244-5111.
