by 2019 NISSAN ALTIMA 2.5 S Owner on 04/18/2025Verified Service
everything was taken care of and in a timely manner. There were some things that could have been addressed but instead of pressuring me to do it now, they just made me aware that it was going to need to be done and to plan on it for my future budget.
by Cherry Hill Nissan on 04/21/2025
Thank you for noting how we strive to handle your service needs efficiently while keeping you informed. We're glad the timing worked out and that you feel confident budgeting for what's ahead. Looking forward to keeping your Nissan running smoothly!
by 2013 NISSAN CUBE S/SL Owner on 04/15/2025Verified Service
I always bring my old Cube here for service - it's so easy to make an appointment online, and I'm treated really well from when I first enter the service desk through the entire visit. I've always felt respected by the staff, and have always gotten a thorough explanation of what needs to be done (as well as what it will cost and how long it will take). And my Cube still runs great!
by CHERRY HILL NISSAN on 04/16/2025
What a throwback automotive reference! We're so glad that we can help you keep your Cube on the run. We appreciate that you've been sticking with us for so long and experienced nothing but the best from our service team. Thanks so much, and we can't wait to see you and the Cube once again!
by 2004 NISSAN XTERRA XE/SE Owner on 04/06/2025Verified Service
Car was left dirty. Seat and instrument cluster was set differently. Reported test mileage was 2 miles. To the best of my knowledge car has 100 mile difference. Otherwise,repaired as expected. Take careful note of odometer reading before leaving car for service.
by CHERRY HILL NISSAN on 04/07/2025
We appreciate you bringing these issues with the condition of your car to our attention. We will address them with our service team to ensure you're getting first-rate service. Thanks for letting us know, and we look forward to giving you a five-star experience next time!
by 2022 LEXUS RX 350 Owner on 03/10/2025Verified Service
I'd been patiently searching for a vehicle for about a year. The car, the vehicle, the sales team and management made the process fast, easy and professional. They were the most honest dealership I'd visited and everyone was very friendly. No pressure, but I left with a beautiful Lexus. God Bless you all for making my purchase easy and affordable.
by CHERRY HILL NISSAN on 03/11/2025
Congratulations on your gorgeous and well-deserved Lexus! Your journey was a long one but worth the wait. We're pleased that we could help you realize your dream and give you the kind of service you were hoping to find. When you're ready for your first service appointment, we look forward to helping you keep your vehicle in great shape. Thank you!
by 2006 NISSAN SENTRA 1.8/1.8S Owner on 01/25/2025Verified Service
After AAA came and determined it might be the starter, they towed the car to Cherry Hill Nissan who ordered the part. It arrived the next day (Wednesday) and was replaced in the morning. Oil change service done as well. Back on the road by 11:00am.
by CHERRY HILL NISSAN on 01/27/2025
What a relief it must be that AAA and our dealership stepped in to replace your starter and administer your oil change. Thanks so much, and we'll be here for you when you need us!
by 2024 NISSAN SENTRA SR Owner on 01/10/2025Verified Service
Great experience overall! Coming into the process I did not know if Nissan was for me as a first time car owner, but Mark and the rest of the Cherry Hill Nissan made the experience easy, efficient, and super uncomplicated. The car I chose was great but the overall service from the dealership made it 10x better. Will be doing business again in the future!
by CHERRY HILL NISSAN on 01/11/2025
Sounds like you had an awesome experience with your new Nissan! Congratulations, and please let us know what else we can do for you. We will have to pass on your compliments to Mark and the rest of our crew. Thank you, and we hope to see you for your first service appointment!
by 2024 NISSAN FRONTIER S/SV Owner on 09/13/2024Verified Service
We had an outstanding experience with Mark, who played a key role in our recent purchase of four trucks from your dealership. Mark's dedication, exceptional customer service, and consistent follow-up truly exceeded our expectations. His commitment to ensuring that everything went smoothly did not go unnoticed, and we deeply appreciate his hard work. Thank you, Mark, for making this a memorable and positive experience!
by Cherry Hill Nissan on 09/13/2024
Wow! We appreciate you giving us your business and buying four trucks from our dealership. We also appreciate the glowing words for Mark! We will be sure to tell him. Thanks so much, and we look forward to serving you in the future!
by 2023 NISSAN ROGUE SV Owner on 09/07/2024Verified Service
The Service advisors are always very friendly and helpful. They will not do anything extra that you do not want or approve of. They take the time to explain things to you. The gentleman even explained to me on my car where the windshield washer fluid goes in and a few other important things to know under the hood. I am an older woman and have never had to take care of my car before now. Very grateful for them.
by Cherry Hill Nissan on 09/09/2024
That's so nice to hear! We're pleased that you received such great service and a service advisor covered how to put windshield washer fluid in as well as some other things to keep in mind. Thanks for stopping by, and we look forward to serving you in the future!
by 2019 NISSAN ALTIMA 2.5 S Owner on 09/05/2024Verified Service
This wàs my first time bringing my vehicle here and I was totally impressed. The service and experience was superior excellent. And wanna thank the shuttle service. That was so helpful!!! Will definitely be returning. Thank you Cherry Hill Nissan Service Dept.
by Cherry Hill Nissan on 09/05/2024
That sounds like a great experience! We're happy that you could take advantage of the shuttle service, and we delivered the quality service that you were expecting. Thanks so much, and we welcome you to come back again!
by 2024 NISSAN ROGUE SV Shopper on 08/13/2024Verified Purchase
Awesome Experience at Cherry Hill Nissan. Rich C is the best. This is our fourth Rogue. We can say enough how great our experience was purchasing another Nissan Rogue. We will continue tell all our friends and family about Rich C and Cherry Hill Nissan.
by Cherry Hill Nissan on 08/14/2024
We're very happy to hear you had a positive experience with Rich and our dealership staff! Enjoy your new Nissan Rogue! Welcome to the family!
by 2006 NISSAN PATHFINDER LE/SE/XE Owner on 08/10/2024Verified Service
Low tire light came on and I took the car for service without an appointment. They took the car, and 40 minutes later they returned the car. All tires were fine, and they reset the light on the dash. NO CHARGE! How amazing is that? It is truly amazing service! I thing 5 stars is very appropriate.
by Cherry Hill Nissan on 08/12/2024
Thank you for leaving a review! We appreciate your kind words and were happy to help with your low tire light!
by 2020 NISSAN SENTRA SV Owner on 07/23/2024Verified Service
Mike got my car in right away and took care of the problem that a different dealership had missed and that dealership was trying to charge me more for something that wouldn't even have fixed it. Always go to Cherry Hill Nissan first is the listen learned here!!
by Cherry Hill Nissan on 07/23/2024
That's great that we were able to cover the repair that was missed. We appreciate hearing about the service that Mike provided and look forward to helping you out in the future. Thank you!
by 2021 NISSAN ROGUE SPORT S Shopper on 07/20/2024Verified Purchase
The experience was better than expected. The sales man, Mark Waters was very helpful and friendly. He took time to talk to me and my family and addressed our questions as well as showing the details in the car. It was a pleasure meeting and working with him to complete the deal. Will refer others looking to buy a car to him.
by Cherry Hill Nissan on 07/22/2024
Congratulations on the purchase of your new-to-you Nissan Rogue Sport! We're thrilled to hear that Mark treated you so well. Thanks so much for sharing!
by 2024 NISSAN SENTRA SV Shopper on 06/12/2024Verified Purchase
We had Andrew and he was the best! He even followed up with us. We picked a car in NJ, but live in PA. Andrew brought our pate home and delivered it so we didn't have to travel back. I would without a doubt say go to Cherry Hill Nissan! Most of all, ask for Andrew!!
by Cherry Hill Nissan on 06/12/2024
Talk about amazing service from Andrew! Congratulations on your new 2024 Nissan Sentra, and thank you for sharing this review. We look forward to working with you again!
by 2022 NISSAN ARMADA SL Shopper on 06/02/2024Verified Purchase
The experience with CHERRY HILL Nissan was excellent MICHAEL sales person was professional from the jump. The product was great as promised. I'm very happy to have my dream truck of a Nissan Once again. I will be recommending this dealership to friends despite the distance from my home it's worth a drive.
by Cherry Hill Nissan on 06/03/2024
Congratulations on your 2022 Nissan Armada! We're so pleased that you were satisfied with the service that you received from Michael. Thank you for recommending our dealership to your friends, and we appreciate the kind words. Hope to see you next time!
by 2019 NISSAN NV 2500 S/2500 SV/3500 S/ Owner on 05/20/2024Verified Service
All good as usual but driving afterwards the front tires needed to be balanced. This should not have happened. The tires should have been checked with a road test and a balance added but it was not. The result I had to return another day for that balancing which had me driving 45 mins each way and waiting close to two hours.
by Cherry Hill Nissan on 05/21/2024
Hello,
We're disappointed to hear that you were dissatisfied with the service you received at our dealership. We're also concerned that you had to return an additional time within days for your tires to be balanced.
Since we value you as a customer, please contact our Service Director, Bob Miller, at 856-656-2515 to discuss the matter and resolve the outstanding issues. Thank you!
by 2018 NISSAN ROGUE S/SL/SV Owner on 01/28/2024Verified Service
I don't understand why linking back a wiper motor (not replacing) would require a diagnostic test!!! Also, the costly test was conducted without my knowledge or approval first, so I was surprised with a big fat bill! I guess what Cherry Hill Nissan is not making in car sales is being charged to the customer when they come in for service!!!
by Cherry Hill Nissan on 01/30/2024
Hello,
We're disappointed about your review regarding the wiper motor fixed at our dealership and the cost of the diagnostic test. Please reach out to our Service Director, Bob Miller, at 856-656-2515, to discuss the matter in more detail. Thank you!
by 2016 NISSAN ROGUE S/SL/SV Owner on 11/12/2023Verified Service
My service advisor Dennis Webb was very knowledgeable about what my concerns and needs were. He explained to me in detail why my Nissan needed this recall. He also performed a safety check on my vehicle. He did not try to pressure me into repairing everything needed on the car. He kindly explained what was needed by severity.
by Cherry Hill Nissan on 11/13/2023
We're happy that you could bring your car in for the recall. It's important to keep up with regular service and recalls if they occur because you'll feel more confident and safer on the road. We appreciate the compliments for Dennis, and we look forward to serving you in the future! Thanks so much!
by 2020 NISSAN ALTIMA 2.5 S Owner on 09/22/2023Verified Service
Service was proficiently performed in a very timely fashion. I also met with Ron Carpenter to buy out my Altima as the lease ended. He was professional, kind and friendly and made this transaction a very pleasant one. Michael Sondberg was also very professional and proficient to assist with the finance process. Very pleased with all services provided - Thank you!
by Cherry Hill Nissan on 09/22/2023
So great to hear that you received such good service and enjoyed a seamless financing process with your formerly leased Altima, thanks to Ron and Michael. Congratulations on now being the owner of your car! Thanks for the great five-star rating!
by 2021 NISSAN VERSA SV Owner on 08/20/2023Verified Service
I have never gone to a dealership for my car to be serviced. I tried Nissan and I won't go anywhere else. The prices are reasonable. They were able to save me more money than I expected. Everyone is so nice and in my opinion, they know what they are doing when it comes to caring for my car.
by Cherry Hill Nissan on 08/21/2023
This is so nice to hear! We're pleased that you found a great experience at our dealership and can't wait to see you again.
