by 2023 NISSAN SENTRA S Owner on 06/12/2026Verified Service
Kevin Chagolla at the Cerritos infinity services department was wonderful, he answered my questions and explained to me what I need to know especially battery warranty. He gone out his way and done some vacuuming when other staff not available. Kevin is knowledgeable, patient and have excellent customer service manner. Thank you, Kevin.
by Cerritos Nissan on 06/15/2026
We are thrilled to hear about your wonderful experience with Kevin! It is truly gratifying to know that he took the time to thoroughly answer your questions, walk you through the details of your battery warranty, and even go the extra mile by helping with the vacuuming when others were unavailable. That kind of dedication and care is exactly what we strive to provide every customer.
Thank you for taking the time to share your kind words. We will be sure to pass along your recognition to Kevin feedback like yours means a great deal to our entire team. We look forward to continuing to serve you and your 2023 Nissan Sentra!
by 2026 NISSAN KICKS S Owner on 06/11/2026Verified Service
It was the first time that I had to go to the Service Department, no appointment, and I was helped immediately after they opened. Jacob was very professional and cordial. I left my vehicle to be checked out. I received a call from Jacob within a couple of hours to inform me of what needed to be done. Very quick and efficient service.
by Cerritos Nissan on 06/15/2026
We are grateful for your kind words and for taking the time to share your experience with us! It is wonderful to hear that you were assisted promptly and that the entire process, from drop-off to follow-up, was smooth and efficient. We are proud to have team members who consistently deliver professional and courteous service, and it is truly rewarding to know that your first visit to our Service Department was a positive one. We look forward to being here for you and your 2026 Nissan Kicks whenever you need us
by 2022 NISSAN ROGUE SL Owner on 06/09/2026Verified Service
Brought my car in for the usual oil change and inspection. As with my last visit I was completely satisfied with my service provider and the amount of time it took to check and inspect my car. Very professional and treated me with respect and kindness. Love bringing my car in.
by Cerritos Nissan on 06/10/2026
We are utterly delighted to hear about your positive experience with your recent oil change and inspection at Cerritos Nissan. It's wonderful to know that our service team continues to meet your expectations with professionalism, respect, and efficiency during each visit.
Your loyalty means everything to us, and we're honored that you love bringing your 2022 Nissan Rogue SL to our facility. We truly appreciate you taking the time to share your feedback and look forward to providing you with the same exceptional service experience for many visits to come.
by 2019 NISSAN FRONTIER S/SV/SL/DESERT Owner on 05/07/2026Verified Service
This dealer scamming people, paying for the premium service and they don't even complete what is covered for that services. Two times now they did not rotate my tires when it's was clearly part of the service and I know for a fact cause one wheel has a slow leak and that wheel did not move. Makes me think what else are they skipping out on, TRIE SCAM ARTISTS!
by Cerritos Nissan on 05/26/2026
We understand how important it is for included maintenance items to be fully completed as part of a service visit. Our team is committed to delivering consistent, transparent service and ensuring all work is properly documented and performed as expected. We appreciate you taking the time to share your concerns. Please contact our Service Director, John Meyer, at 562-402-2277 so we can review your service details with you directly.
by 2025 NISSAN ROGUE SV Owner on 04/25/2026Verified Service
One star, but even that is too much!!! Bunch of crooks. Taking advantage of an elderly lady. My mom walked in there for an oil change and for them to take care of a recall and my mom walked out of there paying almost $1000 because "she needed a new oil pan". Ridiculous crooks! We will not be going back!
by Cerritos Nissan on 04/30/2026
We appreciate you taking the time to share this feedback and are concerned to hear about your experience. Our team aims to provide clear explanations and transparent recommendations so customers can make informed decisions about their vehicle. We take concerns like this seriously as we continue working to improve trust and communication. Please reach out to our Service Director, John Meyer, at 562-402-2277 so we can assist you further.
by 2023 NISSAN SENTRA SV Shopper on 04/07/2026Verified Purchase
Great place to purchase a car new and side great selection to work with the Cerritos Nissan team will listen to your needs and give you options to meet those needs. Lastly asked for Saint sales associate he help me purchase my 3rd Nissan from Cerritos. You won't regret going there.
by Cerritos Nissan on 04/09/2026
We are pleased to hear about your wonderful experience with our team. Your feedback about our excellent vehicle selection and how our staff listened to your specific needs means so much to us. It's fantastic that we could provide you with multiple options that worked perfectly for your situation. We're honored that you chose to make your third Nissan purchase with us, and we truly value the trust you've placed in our dealership. Your recommendation to others speaks volumes, and we're grateful for customers like you who share their positive experiences.
by 2022 NISSAN ARMADA SL Owner on 04/03/2026Verified Service
I brought it in because the battery, which Nissan replaced a few months ago was completely drained. They examined the battery for several hours and pronounced that there was nothing wrong with the battery. I told them if the problem re-occurred, I would have them do a deep dive exam to identify the problem. I began having this problem before my warranty ran out.
by Cerritos Nissan on 04/08/2026
We are glad to hear that our team at Cerritos Nissan was able to thoroughly examine your battery and determine it was functioning properly. We understand how concerning it can be when you experience unexpected battery drainage, especially after a recent replacement. Your proactive approach in monitoring the situation and willingness to return for further diagnostics if the issue returns shows great responsibility as a vehicle owner. We appreciate that you brought this concern to us while still under warranty, and we're committed to ensuring your Armada continues to serve you reliably. Thank you for trusting us with your vehicle's care and for sharing your experience with our service.
by 2023 NISSAN FRONTIER S/SV/PRO-X Owner on 03/10/2026Verified Service
I was unhappy about waiting more than three hours for an oil change, despite having an appointment. It was frustrating to watch Infinity vehicles come and go in the service area while I waited. This experience highlights the fact that even with an appointment, Nissan owners often have to watch Infinity owners receive priority.
by Cerritos Nissan on 03/18/2026
Your feedback is invaluable to us and we understand your frustration. The experience you've described does not reflect the standards that we strive to provide. We take your concerns seriously and would like to discuss this matter further with you. Please contact our Service Director, John Meyer, at 562-402-2277 so we can work toward a resolution.
by 2016 NISSAN ROGUE S/SL/SV Owner on 03/04/2026Verified Service
Was able to make my appointment over the phone a couple days in advance. Brought my Rogue in for a 3-Stage Fuel Injection Service with $20 off coupon at 9:30am and was out by 12:30pm. Took a little bit longer but there were no issues and I got my car washed. The waiting room was clean and they had snacks which was a plus. Also Krysta was very helpful and friendly.
by Cerritos Nissan on 03/11/2026
We are delighted to hear about your positive experience with your Rogue's fuel injection service. It's wonderful that scheduling your appointment in advance was convenient and that you were able to take advantage of the coupon savings. We're glad the service was completed smoothly despite taking a bit of extra time, and that you enjoyed the complimentary car wash. Our team takes pride in maintaining a comfortable waiting environment with refreshments for our customers. We're especially pleased to hear that Krysta provided you with helpful and friendly assistance throughout your visit. Thank you for choosing Cerritos Nissan for your vehicle's maintenance needs.
by 2011 NISSAN VERSA S/SL Owner on 01/25/2026Verified Service
Great service, kept me in loop and went as expected. I wish they had better sewage lines; when I walked in, the place smelled like a toilet. It clearly was the restroom behind them having sewar issues, fix it. Get HEPA fans, how is this sanitary. Great people, hate they had to sit in poo smell.
by Cerritos Nissan on 01/26/2026
Thank you for the positive feedback about our service team keeping you informed throughout your visit. We sincerely apologize for the restroom facility issues you experienced. We take facility maintenance seriously and will address this matter immediately to ensure a comfortable environment for all customers and staff. We appreciate you sharing both the positive aspects and areas for improvement.
by 2023 NISSAN ROGUE SV Owner on 01/13/2026Verified Service
I called after my service because the tire rotation was done however when I started driving the lights came on that 3 out of 4 tires needed air which means the tires were not checked and they allowed me to leave like that and no one bother to call me back in regards to anything.
by Cerritos Nissan on 01/14/2026
We appreciate you sharing your experience and are sorry to hear about the inconvenience you faced. Our team always aims to ensure every vehicle leaves our shop in proper condition, and we regret that our follow-up fell short. We value feedback like yours as it helps us improve our processes. Please reach out to our Service Director, John Meyer, at 562-402-2277 so we can make sure your concerns are addressed promptly.
by 2022 NISSAN ROGUE SV Shopper on 12/02/2025Verified Purchase
Well the car have issues, I have purchase 3 certified cars and this time the car have so many issues which are ignore by the sale rep and the only thing they did add extra insurance now I know why they insisted so much... Car has problems, vibrate like crazy now the sensor of crashing is popping out from nowhere
by Cerritos Nissan on 12/08/2025
We value your input regarding your certified vehicle purchase. Your feedback is important to us and we understand your frustration. Please reach out to Angelica Pleites in Customer Service, at 855-971-8323 so we can work toward a resolution that addresses your concerns properly.
by 2022 NISSAN ROGUE SL Owner on 11/30/2025Verified Service
I switched over to Cerritos after years of going to my original dealer and found excellent service and very personable service. My advisor kept me informed plus I also received texts on my phone of the progression of the service on my car. Excellent! I have never seen that option presented to me before. Will bring my car there for all service related issues in the future.
by Cerritos Nissan on 12/22/2025
Thank you for choosing Cerritos Nissan! We're thrilled you found our service excellent and personable. We're glad you appreciated the text updates throughout the service process - clear communication is important to us. We look forward to serving you for all your future service needs.
by 2016 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 11/25/2025Verified Service
Took vehicle in for diagnosing problem with seat belt warning light remaining on. Tony greeted me and was very professional in all aspects of our interaction. When diagnoses was completed Tony was very clear on what repairs were needed and also had some additional repairs that his team were able to identify. Overall was pleased with experience but not able to complete repairs due to cost.
by Cerritos Nissan on 12/19/2025
Thank you for the positive feedback about Tony and our team's professional service with your seat belt diagnosis. We're glad we provided clear communication about the repairs needed.
by 2018 NISSAN ROGUE S/SL/SV Owner on 09/07/2025Verified Service
I appreciate Nissan keeping me informed of when my next oil change is due and calling me to schedule an appointment. When I arrive, they are ready to take my car in and always have a polite attitude. I also like that they have the shuttle service to the mall so I can shop while I wait. The free complimentary wash is a bonus! TY for going the extra mile.
by Cerritos Nissan on 09/17/2025
Thank you for taking the time to share your wonderful experience with us at Cerritos Nissan. We are truly honored that you appreciate our proactive approach to keeping you informed about your service needs and scheduling your appointments in advance.
by Jaykumar P. on 08/04/2025Verified Shopper
The dealership's "internet manager" is a bot that can't even answer the question asked through your communication feature which pretty makes your website useless as a communication tool and just turns into a window shopping experience instead of a car buying tool.
by Cerritos Nissan on 08/11/2025
Our goal is to make the car buying process as easy and informative as possible, and it's clear we fell short in your case. While we do use automated tools to help respond quickly to inquiries, we understand how frustrating it can be when those tools don't provide accurate or helpful answers to specific questions. In the meantime, we'd love the opportunity to assist you directly and provide the level of support you deserve. Please feel free to reach out to Angelica Pleites in Customer Service at 855-971-8323.
by 2009 NISSAN MAXIMA S/SV Owner on 07/19/2025Verified Service
They didn't do what I asked which was a engine pressure test, instead they just looked around and asked me to bring back the vehicle after 500 miles so they can charge me again. This is a scam, when Nissan ignores specific instructions, and charges you. The good news is it inspired me to find another mechanic.
by Cerritos Nissan on 07/23/2025
It's never our intention to overlook a customer's request, and we understand how disappointing it must have been when the engine pressure test you asked for was not performed. We invite you to contact our Service Director, John Meyer, directly at 562-402-2277 so we can review your visit in detail.
by Gladys M. on 07/09/2025Verified Service
Some of the problems were fixed but a sound that I can hear in the engine was not. The light engine is not blinking or on anymore but I still think there is something else with the car . The advisors try to keep me updated on whatever the mechanics find.
by Cerritos Nissan on 07/14/2025
We're glad to hear that some of the issues with your vehicle have been resolved and that the engine light is no longer on. However, we understand your concern about the lingering sound you're hearing from the engine, and we want to assure you that your safety and satisfaction are our top priorities.
Our service advisors strive to keep you well-informed throughout the repair process, and we appreciate your patience as our technicians thoroughly investigate any potential issues. To ensure your concerns are fully addressed, please feel free to reach out directly to our Service Director, John Meyer, at 562-402-2277.
by 2007 NISSAN MURANO SE/SL/S Owner on 07/05/2025Verified Service
I was not happy with the service. The first time I took the car in for an acceleration problem the service writer tried to sell me a set of tires. After I brought it back and a $900 dollar repair was done. It failed it again. I brought it back and the service writer tried to sell me a transmission. I'm not happy with the overall experience.
by Cerritos Nissan on 07/09/2025
It's especially concerning that your initial concern about acceleration was not properly addressed during your first visit and that follow-up repairs did not resolve the issue. We understand how frustrating and inconvenient this must have been. Additionally, we're very sorry to hear that you felt pressured into purchasing servicessuch as tires and a transmissionbefore your core issue was fully resolved. That is not the standard of transparency and customer care we strive for, and your feedback is being taken seriously. We would appreciate the opportunity to speak with you directly to learn more and work toward a resolution. Please reach out to our Service Director, John Meyer, at 562-402-2277.
by 2017 NISSAN SENTRA S/SV/SR/SL Owner on 06/12/2026Verified Service
Jacob Vargas made the process easy. Showed me report and options available to update and keep my car up to grade. I appreciate the Offers ans discounts.
by Cerritos Nissan on 06/15/2026
Thank you immensely for sharing your experience with us! It is wonderful to hear that your visit was smooth and informative, and that the available offers and discounts made a positive impact. We truly appreciate you taking the time to leave such kind feedback.
We are proud to have team members who go the extra mile to walk customers through their options clearly and transparently. Your satisfaction means the world to us, and we look forward to continuing to provide you with the same great service on your 2017 Nissan Sentra for many visits to come!
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Service Information
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13,693 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Cerritos Nissan specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Full Service Auto Repair
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Cerritos Nissan specializes in these makes, in addition to many others.
What do verified customers think about Cerritos Nissan in Cerritos, CA?
Verified customers who visit Cerritos Nissan in Cerritos, CA rate this business 4.2 out of 5 stars, with 926 reviews. 13,693 customers favorited this location.
How can I contact Cerritos Nissan in Cerritos, CA?
To reach the sales team at Cerritos Nissan in Cerritos, CA, call (833) 478-0899. To reach the service department, call (866) 768-5352
How can I schedule a service appointment with Cerritos Nissan in Cerritos, CA?
