The rep had zero desire to help and showed no willingness or flexibility to find a solution. Don't go to this place. Charlie Clarke Nissan took care of me with a better price, better terms and better customer service overall with a way better attitude. #never again
by Cavender Nissan of San Marcos on 04/23/2026
Eduardo, I'm truly sorry to hear about your negative experience with us. We pride ourselves on providing excellent customer service, and it sounds like we missed the mark here. If you'd be open to discussing this further, please reach out to me so I can better understand what happened and see how we can improve for the future. Thank you for your feedback. Ray Rivera - Service Manager - (512) 825-0679
by 2020 JEEP CHEROKEE LATITUDE Owner on 11/27/2025Verified Service
The team is exceptional, they really care about their customers. I have had them reach out to me a few times just to follow up on how I liked my new used car, they go out of their way to make you feel like they have known you forever and are just checking up on a friend. 10/10
by Cavender Nissan of San Marcos on 11/27/2025
We're delighted to hear that our team made you feel right at home! Thank you for choosing Cavender Nissan of San Marcos and for sharing your positive experience. We wish you many safe and happy miles in your new car!
by 2018 NISSAN SENTRA S/SV/SR/SL Owner on 11/20/2025Verified Service
My appointment was for 9:00 AM. I arrived shortly before 9. At 10:40 Vince came to me in the waiting area to tell me my car had just been taken into the shop to start my service. I had a doctor appointment in Lockhart at 12:20. I got my car back at 11:45 and had to rush to my appointment. I have had to schedule another appointment for 11/28 so they can do the extra work that was identified, What is the point of appointments?????
by Cavender Nissan of San Marcos on 12/01/2025
We sincerely apologize for the delay you experienced during your service appointment and any inconvenience it may have caused. We understand that your time is valuable, and we aim to provide timely service to all of our guests. If you're open to it, we'd love the chance to speak with you about your visit and see if there's anything we can do to address your concerns before your next appointment. Please don't hesitate to reach out to us at any time. Thank you for choosing us for your automotive needs.
- Ray Rivera - Service Manager - (512) 825-0679
by 2025 NISSAN KICKS SR Owner on 10/17/2025Verified Service
They had my car for a week they said it was fixed, but the same situation happened again. I'm an old woman and I buy new cars because I am always by myself and don't want to have car problems. This is the 3rd time it has happened. I have no faith in the car anymore. Nissan needs to do something about it or I need another car.
by Cavender Nissan of San Marcos on 10/23/2025
I'm truly sorry to hear about the repeated issues you've experienced and the inconvenience it has caused. It's understandable that you would feel frustrated, especially when reliability is so important. I'd like to personally assist in finding a solution for your situation. Please contact me at your earliest convenience so we can discuss how best to help you regain confidence in your vehicle. Thank you, Ray Rivera - Service Manager - (512) 825-0679
by 2024 NISSAN ARIYA EVOLVE+/ENGAGE + Owner on 10/05/2025Verified Service
No call when our vehicle was finished. We called and left message for the service advisor, but not call back. So we go to the dealership and the service advisor tells us he'll compete the ticket and we can take the car. 20 minutes later we ask about our vehicle, "I'll finish this up right now". Also we did not get a receipt/work order showing what was done. We were handed the keys and told the car is right out the door.
by Cavender Nissan of San Marcos on 10/08/2025
Your feedback is important to us, and we are very disappointed to learn about your recent visit. We are committed to providing a seamless and communicative service, and it is concerning to hear that we fell short in this regard. We would appreciate the chance to discuss your concerns and address any outstanding issues. When you have a moment, please give me a call so we can work towards a resolution. Thank you for taking the time to share your feedback with us.
- Ray Rivera - Service Manager - (512) 825-0679
by 2023 NISSAN PATHFINDER PLATINUM Shopper on 09/21/2025Verified Purchase
People are very nice. And have a sense of humor. Made everything better to make a decision. Very patient. And never bothering. They waited for me to say yes. And worked with me to get the best deal on my trade in. Very happy I got Edward Gomez. He was nice and made things so much easier. Thank you!!
by Cavender Nissan of San Marcos on 09/22/2025
Jennifer, we're grateful for your kind feedback about Edward and the team! We strive to provide a friendly and patient approach with every customer and we can't wait to share your compliments. Congratulations on your new car and thank you for choosing Cavender Nissan of San Marcos!
by 2024 NISSAN VERSA S Owner on 08/22/2025Verified Service
Took it in cause seat belts making dinging noise. Kept it 3 days and said nothing wrong with it. Picked it up that afternoon and was in a rear end wreck. Back seat belt behind driver's seat did not lock and my grandson was thrown into the floor board. Called Vinny and was told I didn't bring it in for the seat belt but for the dinging noise.
by Cavender Nissan of San Marcos on 08/28/2025
I'm truly sorry to hear about your experience and the distressing incident that followed. It's concerning to learn about the seat belt issue, especially after bringing it in for service. We take safety very seriously and would like to address this matter promptly. Please reach out so we can discuss how best to assist you further with this situation. Thank you, Ray Rivera - Service Manager - (512) 825-0679
by 2016 NISSAN ROGUE S/SL/SV Owner on 05/26/2025Verified Service
Had an appointment for 10:30 for an oil change only. Upon arrival apt was changed to 11:00 and I was told it would be 2 to 2 1/2 hours. Fortunately it only took an hour but waited because I wasn't told it was done. Then I was presented with a list of urgent work at ridiculous prices, some of which had previously been done. Obviously they didn't check their own records on this vehicle.
by 2023 NISSAN MURANO SV Owner on 05/08/2026Verified Service
Vinny is always kind and gets out when he says he will. He explains everything clearly and doesn't push for extra charges.
by Cavender Nissan of San Marcos on 05/08/2026
Thank you for sharing your wonderful feedback about Vinny! We appreciate your business and your kind words. We look forward to seeing you again at Cavender Nissan of San Marcos!
by 2022 NISSAN ROGUE SV Owner on 04/24/2026Verified Service
Go to Nissan in San Marcos and ask for Vinny, he will get your car done before time and he is very friendly, Great job.
by Cavender Nissan of San Marcos on 04/24/2026
Thank you for the fantastic review! We will be sure to pass along your kind words to Vinny and the rest of the Cavender Nissan of San Marcos team!
by 2024 NISSAN ROGUE SV Owner on 04/17/2026Verified Service
Vinny and the service staff at Cavenders were friendly and professional. The work was done on time. Thank you.
by Cavender Nissan of San Marcos on 04/17/2026
We are grateful for your review! Our team was happy to assist you. We look forward to seeing you at Cavender Nissan of San Marcos again in the future!
by 2021 NISSAN ROGUE SV Owner on 03/26/2026Verified Service
Mike was very informative throughout process. That fact that Nissan took care pf an issue that wasn't due to carelessness on my end was very much appreciated.
by Cavender Nissan of San Marcos on 03/27/2026
We are delighted that our team ensured a seamless service visit for you! Thank you for choosing Cavender Nissan of San Marcos and for sharing your support for Mike! Safe travels!
by 2019 NISSAN PATHFINDER S/SL/SV Owner on 03/20/2026Verified Service
Vinny Serna, our service advisor, and the service department keep our vehicle up to date on all maintenance. They do an excellent job and everyone at Cavender's always makes us feel welcomed.
by Cavender Nissan of San Marcos on 03/20/2026
We're so happy to hear Vinny and the rest of our team make your experience enjoyable here at Cavender Nissan of San Marcos! Thank you for your business and we look forward to seeing you next time.
by 2024 NISSAN PATHFINDER ROCK CREEK Owner on 03/20/2026Verified Service
Fast, effficient service. Only thing I don't like is always trying to sell me things I can't afford and don't want.
by Cavender Nissan of San Marcos on 03/30/2026
We appreciate your feedback about our efficiency, but we're sorry if you felt pressured during the service visit. We'll work on ensuring a more comfortable experience next time. Thank you from all of us at Cavender Nissan of San Marcos!
by 2025 NISSAN ROGUE SV Owner on 03/20/2026Verified Service
I brought my Rogan for a recall Nissan service set me up today. I wanted to come in the time I wanted to come in and they took my vehicle and told me they would let me know everything about my vehicle as it was being serviced. Excellent job.
by Cavender Nissan of San Marcos on 03/20/2026
Thank you for choosing Cavender Nissan of San Marcos and sharing your experience! We're pleased our team provided excellent service and communication. Your feedback means a lot to us!
by 2024 TOYOTA COROLLA SE/XSE/NIGHT SHAD Owner on 03/19/2026Verified Service
Car wasn't serviced and they told me to come back in 2500 miles. I don't know why this was even recorded as a service.
by Cavender Nissan of San Marcos on 03/30/2026
I'm sorry to see that your vehicle wasn't serviced, and I understand why this would leave you frustrated. That said, it's odd that this was recorded as a service, so I'd be more than happy to investigate what happened here. Please contact me so that I may ensure your service needs are addressed when you return.
Thank you,
Ray Rivera - Service Manager - (512) 825-0679
by 2021 NISSAN ALTIMA SV Owner on 03/13/2026Verified Service
We love going to Nissan San Marcos everyone is so nice and they make sure your car is running like new every time
by Cavender Nissan of San Marcos on 03/13/2026
It means a lot to hear the Cavender Nissan of San Marcos team always goes the extra mile to ensure your vehicle is running smoothly! Thank you for your continued support. Safe travels!
by 2025 NISSAN MURANO PLATINUM Owner on 02/19/2026Verified Service
My service rep, Vinny is always professional and friendly! Recognizes me when I walk in and constantly keeps me updated on the progress of my vehicle
by Cavender Nissan of San Marcos on 02/19/2026
Thank you for being a loyal customer and for sharing this brilliant review of Vinny and the team! We appreciate your business and we hope to see you again at Cavender Nissan of San Marcos. Enjoy the ride in your 2025 Nissan Murano Platinum!
by 2019 NISSAN PATHFINDER S/SL/SV Owner on 02/15/2026Verified Service
Vinny Serna, our service advisor, and the entire team always help us manage and maintain our vehicle maintenance schedule.
by Cavender Nissan of San Marcos on 02/15/2026
Thank you for your review! We are happy to know that Vinny and the rest of our team have been so helpful. We look forward to welcoming you back to Cavender Nissan of San Marcos!
by 2019 NISSAN ROGUE S/SL/SV Owner on 02/10/2026Verified Service
Was out before the time I was told I would be, I will tell all my family and friends about the great service !!!
by Cavender Nissan of San Marcos on 02/10/2026
We love to hear that you were in and out ahead of schedule and that you'll be sharing the positive experience with your friends and family. Thank you for choosing Cavender Nissan of San Marcos!
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6,057 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Cavender Nissan of San Marcos specializes in these services, in addition to many others.
Oil Change
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What do verified customers think about Cavender Nissan of San Marcos in San Marcos, TX?
Verified customers who visit Cavender Nissan of San Marcos in San Marcos, TX rate this business 4.6 out of 5 stars, with 399 reviews. 6,057 customers favorited this location.
How can I contact Cavender Nissan of San Marcos in San Marcos, TX?
To reach the sales team at Cavender Nissan of San Marcos in San Marcos, TX, call (888) 401-6341. To reach the service department, call (866) 786-1714
How can I schedule a service appointment with Cavender Nissan of San Marcos in San Marcos, TX?
