Castle Chevrolet North

4.7
Car Sales: (847) 439-0900Service: (847) 439-0900
Sales Closed until 9:00 AM on Monday
Service Closed until 7:00 AM on Monday

Castle Chevrolet North

4.7
Sales Closed until 9:00 AM on Monday
Service Closed until 7:00 AM on Monday

Ratings & Reviews

Overall Rating
4.7
453 Verified Reviews
5 Star
84%
4 Star
7%
3 Star
3%
2 Star
3%
1 Star
3%
Sort by: Most Helpful
Read reviews that mention
by 2021 CHEVROLET TRAILBLAZER LT Owner on 04/03/2025Verified Service
It's a good shop service could be a bit better in the service Dept area. They seem to stress to me like oh no a customer? Zach if not tied up is very helpful ! I also been there transporting vehicles for AT&T whether for a recall or other services needed so I do frequent castle Chevy.
by 2008 CHEVROLET TAHOE K1500 Owner on 12/17/2024Verified Service
I had an appointment for an oil change and asked the service guy does it also include the multipoint inspection? He said yes! I said please check front end parts. 2 days later, I heard bad rubbing noise on drivers side. It was the wheel hub bearing! This should have been caught if the inspection was actually done correctly. I had to replace immediately! Also the wait for almost 2 hours is ridiculous when the place was not that busy!
by 2014 CHEVROLET SPARK LS Owner on 09/20/2024Verified Service
I stopped unexpectedly for service, needed new tires. They offered fair pricing and were able to complete the work that day. The porter was able to drive me to my office, he was very nice. When I picked up my car, I had found a discount offer online, and they applied it to my invoice. Very nice people to work with, I like this dealership and their other location in Villa Park. Both are excellent in customer care.
by 2016 CHEVROLET EQUINOX LT Owner on 09/12/2024Verified Service
Advisor said I needed a throttle body cleaning @$140. I checked owners manual and there is no maintenance schedule for this service. Other sources indicate service could be necessary at 75-90K miles if experiencing rough idle. My vehicle has 30K miles and smooth idle. Been coming here for years. Why do you do something that makes me question your integrity?
by 2016 CHEVROLET IMPALA LTZ Owner on 06/04/2025Verified Service
Service was done on time and at a fair price. One question: What brand of Dexos motor oil does Castle use at Castle Chevy North?
by 2018 JEEP GRAND CHEROKEE OVERLAND Owner on 05/31/2025Verified Service
Zach the service advisor. professional and always looking to save me $. He makes the experience worth the price of the repairs
by 2023 CHEVROLET TAHOE LT Owner on 05/26/2025Verified Service
Very thorough and friendly. I was in and out when I dropped my car off and in and out when I picked it up.
by 2012 CHEVROLET MALIBU LS Owner on 03/08/2025Verified Service
The service was only fair. I went for an oil change and they didn't program the oil percentage. I emailed and called them but it seemed like they didn't want to help.
by 2021 CHEVROLET BLAZER 1LT Owner on 01/25/2025Verified Service
Just came in for a oil change and tire rotation then mechanic let me know that I had carbine with my clutch and took care of that tat was nice
by 2020 CHEVROLET SILVERADO K1500 LT Owner on 01/18/2025Verified Service
The service advisor provided excellent support, addressing all inquiries thoroughly and without any sales pressure. He clearly explained the vehicle's immediate needs and those that could be deferred to the next scheduled service.
by 2022 CHEVROLET TRAILBLAZER RS Owner on 01/16/2025Verified Service
I never have any issues with service at Castle. The service desk people are always friendly and helpful.
by 2012 CHEVROLET MALIBU 2LT Owner on 01/10/2025Verified Service
Efficient check-in, accommodating requests that were not in the initial job description I submitted, good communication during the job to address issues that came up. Timely completion of the job.
by 2015 CHEVROLET IMPALA LTZ Owner on 12/31/2024Verified Service
I was very happy that they took the extra time to be sure my problem was corrected before they gave the car back to me.
by 2021 CHEVROLET SILVERADO K1500 LT TRAIL Owner on 11/23/2024Verified Service
Once again Brian and Castle knocked this experience out of the park. Thank you to them for taking such good care of me.
by 2017 CHEVROLET TRAVERSE LT Owner on 11/17/2024Verified Service
I had a 10:00 appointment. I got there at 9;45 it was 11;45 when I pulled out of your lot. I drove by two 10 minute oil change places to get to Castle. This is unacceptable for most any customer. You need to improve.
by 2018 CHEVROLET CORVETTE GRAND SPORT 2LT Owner on 09/21/2024Verified Service
I do not like it when you walk in to a business and they do not say hello or something along those lines. This happens many times when I walk in to the service line. Sometimes standing there for 5 min before someone acknowledges me.
by 2014 CHEVROLET IMPALA LS Owner on 09/08/2024Verified Service
Excellent! Being a woman, I know nothing about my car. Brian was very understanding and did call as promised, the next day. Problem was diagnosed and solved. Fixed and out the door in two days. Very happy with the service I received
by 2024 CHEVROLET TRAILBLAZER ACTIV Owner on 09/03/2024Verified Service
I ordered the hitch, the y called when they received it. Set up install appointment. They installed while I waited. Done right.
by 2022 CHEVROLET EQUINOX LT Owner on 08/29/2024Verified Service
Wrong date ! Work was done on 6/24/2024 and it was an scheduled OIL CHANGE--- Your milage figure is correct.
by 2013 CHEVROLET VOLT Owner on 08/29/2024Verified Service
THE place to have your Volt worked on in North America. Drove in from 5 hours away and it was worth every minute. Friendly staff and reasonable prices.
1 - 20 of 452 results

Service Information

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430 Customer Favorites

Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!

Top Services Performed

Based on CARFAX Service History, Castle Chevrolet North specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Emissions Inspection
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Safety Inspection
  • Steering & Suspension
  • Tire Rotation
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Castle Chevrolet North specializes in these makes, in addition to many others.

  • Buick Services
    Buick
  • Cadillac Services
    Cadillac
  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • GMC Services
    GMC

Shop Amenities

  • Business Center
  • Complimentary Drinks
  • Courtesy Shuttle
  • Free Car Wash
  • Free Wi-Fi
  • Mobile Charging Station

About Us

GM Certified Service Center, Auto Repair, Car Maintenance Facility, and Chevrolet Service Center with Commercial Truck and vehicle services including, brakes, batteries, oil change, wheel alignment, tire service, engine repair, air and cabin filter, ...

Get In Touch
Sales Information
New Car Sales: (847) 439-0900
Used Car Sales: (847) 439-0900
Today: Closed until 9:00 AM on Monday
Sunday
Closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM
Service Information
Service: (847) 439-0900
Today: Closed until 7:00 AM on Monday
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 4:00 PM

Frequently Asked Questions

What do verified customers think about Castle Chevrolet North in Elk Grove Village, IL? Verified customers who visit Castle Chevrolet North in Elk Grove Village, IL rate this business 4.7 out of 5 stars, with 453 reviews. 430 customers favorited this location.
How can I contact Castle Chevrolet North in Elk Grove Village, IL? To reach the sales team at Castle Chevrolet North in Elk Grove Village, IL, call (847) 439-0900. To reach the service department, call (847) 439-0900
How can I schedule a service appointment with Castle Chevrolet North in Elk Grove Village, IL? You can schedule a service appointment at Castle Chevrolet North in Elk Grove Village, IL through CARFAX.
What are the shop amenities offered by Castle Chevrolet North in Elk Grove Village, IL? Castle Chevrolet North in Elk Grove Village, IL offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi and Mobile Charging Station.
Does Castle Chevrolet North in Elk Grove Village, IL have a service center? Yes, Castle Chevrolet North in Elk Grove Village, IL does have a service center. You can contact the service department at (847) 439-0900.