by 2024 TOYOTA RAV4 LE Owner on 04/04/2026Verified Service
Very impressed with the set up and the get-the-job-done-right attitude prevalent. It was also very obvious that they are geared for people who need to be moving quickly in life because they had the car in for under an hour and it was ready to go. Keep up the good work
by Capital Toyota on 04/06/2026
Thank you so much for your thoughtful feedback!
We're glad to hear you were impressed with both our setup and our get it done right approach. We know how important it is to keep life moving, so it means a lot that you noticed the efficiency and care our team puts into every visit.
We truly appreciate your trust in Capital Toyota and look forward to taking great care of you again!
by 2020 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner on 03/22/2026Verified Service
I bought my 2020 Toyota Tacoma at Capital Toyota and have always had it serviced there. Very professional and courteous service advisors, and do a good job keeping you updated on your vehicle while you wait. I have confidence in their service department from the mechanics on up, and am glad I own a Toyota!
by Capital Toyota on 03/23/2026
We're honored you chose Capital Toyota for your Tacoma and that you continue to trust our team with your service needs. It's great to hear our advisors have kept you informed and that you have confidence in our technicians and that means everything to us.
We truly appreciate you being part of the Capital Toyota family and look forward to taking great care of you and your Tacoma for many miles ahead!
by 2019 TOYOTA SEQUOIA SR5/TRD SPORT Owner on 02/21/2026Verified Service
Went for oil change and popping noise in front end. Front end issue was bolts left loose during an alignment for new tires at a chain tire store 400 miles ago. They basically retightened and torqued and aligned the front end again and rotated the tires due to wear from the loose bolts. A bit pricey at $500 but I am back in action and the truck drives great.
by Capital Toyota on 03/09/2026
Thank you for sharing your experience and for trusting our team with your truck. We're glad our technicians were able to identify the issue with the loose bolts from the previous alignment and get everything properly tightened, aligned, and back in good shape for you. It's great to hear your truck is driving well again.
We appreciate your feedback and the opportunity to take care of your vehicle at Capital Toyota. If there's ever anything you need down the road, our team is always here to help.
by 2024 TOYOTA TUNDRA CREWMAX PLATINUM/C Owner on 02/07/2026Verified Service
Didn't listen about a reoccurring problem, not willing to stand behind their work. Only wanted to charge me over and over to take it in and do a diagnostics for a problem than a 2024 tundra that had bad software that they had updated at least twice maybe three times.
by Capital Toyota on 02/11/2026
We're very sorry to hear you felt unheard regarding the recurring issue with your 2024 Tundra. That's not the experience we want for you.
Please contact our Service Manager directly so we can review the history, the software updates performed, and work toward a proper resolution. We appreciate the opportunity to make this right.
by 2020 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner on 01/30/2026Verified Service
This was a routine maintenance visit. Service advisor kept me informed during the process with any additional maintenance items needing attention. Also provided cost for each.
Vehicle was ready in a timely fashion and all work was performed correctly.
by Capital Toyota on 02/06/2026
We're glad to hear that your routine maintenance visit went smoothly and that your service advisor kept you well informed throughout the process. Clear communication, transparency with costs, and timely service are all very important to us, so it's wonderful to know those efforts made a difference for you.
We appreciate your trust in our team and look forward to taking care of your vehicle again in the future.
by 2023 TOYOTA TACOMA DOUBLE CAB/SR/SR5/ Owner on 01/17/2026Verified Service
Had truck serviced and used courtesy pickup. Was given a timeframe for pickup and also received call stating they were on the way. Service writer called to confirm the service needed. Also received call saying vehicle was ready and would returned soon. I really liked that I was kept in the loop and didn't have to guess when ready.
by Capital Toyota on 01/19/2026
Thank you for sharing your experience with us. We're glad to hear our courtesy pickup service and communication made your visit convenient and stress-free. Keeping you informed every step of the way is important to us, and we're happy to know it made a difference. We truly appreciate you choosing Capital Toyota and look forward to taking care of you again.
by 2019 TOYOTA HIGHLANDER LIMITED/LTD PL Owner on 01/16/2026Verified Service
It was a great experience. I am glad they have the valet service now. It is a great benefit and it really helps out with the working people. They called me to let me know. They was on their way to pick up my car and they called me about any concern they had while they were serving my car, great job.
by Lexus of Chattanooga on 01/19/2026
Thank you for taking the time to share your experience with us. We're so glad to hear the valet service was a helpful benefit and made things easier with your busy schedule. Keeping you informed throughout the process is important to us, and we're happy it made your visit a great one. We truly appreciate you choosing Capital Toyota and look forward to serving you again.
by 2024 TOYOTA PRIUS PRIME SE/XSE/XSE PR Owner on 01/02/2026Verified Service
I set up the service appointment online, specifying what I wanted done. There was a product recall out on my car, so that had to be done on a weekday. The initial encounter was awkward, but I eventually found a service rep who addressed my concerns. The customer lounge was crowded, but comfortable. The service was performed satisfactorily. I found my car after checking out and drove home.
by Capital Toyota on 01/06/2026
Thank you for choosing Capital Toyota and for sharing your experience with us. We appreciate you scheduling your service online and allowing us to take care of the recall during the week. While we regret that the initial interaction didn't feel as smooth as it should have, we're glad a service representative was able to address your concerns and that your service was completed to your satisfaction. We're also happy to hear you found our lounge comfortable during your visit. Your feedback is truly valued, and we look forward to providing an even better experience next time.
by 2019 TOYOTA CAMRY XSE Owner on 01/01/2026Verified Service
I appreciate the thoroughness of the Service Team, their attention to details, professionalism, and courtesy, especially the part of Scott Lundeen, which is the reason I align my travel to be able to service my Camry at Capital instead of South Florida. Trust is a huge factor!!
by Capital Toyota on 01/06/2026
Thank you so much for sharing this and for trusting Capital Toyota with your Camry! We're truly honored that you choose to align your travel to service with us, and we couldn't agree more trust means everything. Scott and our Service Team take great pride in providing thorough, professional, and courteous care, and your kind words mean the world to us. We sincerely appreciate you and look forward to continuing to take great care of you every time you visit.
by 2016 TOYOTA PRIUS Owner on 12/20/2025Verified Service
Liked the knowledge of the check in person. I did not like that they scanned the car and saw excessive tire wear and did not offer to contact Yokohama who was the tire dealer working with Toyota. When I called Murfreesboro dealer they said that Capitol Toyota should have offered to do for me. I now need to make more calls to Capitol to see if they will.
by Capital Toyota on 12/26/2025
Thank you for sharing your feedback with us. We're glad you found our check-in team knowledgeable, and we're sorry for the frustration around the tire wear concern. We should have offered to help contact Yokohama on your behalf, and we appreciate you bringing this to our attention. We'd welcome the chance to assist you and help make this right.
by 2019 TOYOTA RAV4 LTD Owner on 12/05/2025Verified Service
Everything was brilliant. Mr. Johnson took care of everything & I did not wait long at all. I asked him if he had seen the movie Jeremiah Johnson. He had not - I suggest everyone see the movie and if you come to CapToyo see Mr. Johnson and call him Jeremiah.
by Capital Toyota on 12/06/2025
Thank you so much for the brilliant review! We're thrilled to hear Mr. Johnson took care of everything efficiently with minimal wait time at Capital Toyota.
He'll love the fun Jeremiah Johnson movie reference and suggestionwe truly appreciate your kind words and recommendation!
by Luckey B. on 11/11/2025Verified Service
always very knowledgeable staff. through when doing the inspections. Advisors explain everything well so I can make a decision on the urgency of the repair. being on a fixed income sometimes things have to wait. Always make me feel welcome and appreciated.
by Capital Toyota on 11/26/2025
Thank you so much for your kind words! We're glad to hear that our knowledgeable staff and advisors take the time to thoroughly explain everything and help you prioritize your vehicle's needs. It's important to us that every guest feels welcome and appreciated, and we're grateful you chose us for your service. If you ever have questions or need help with your vehicle, please know we're always here to support you. Thank you for being a valued member of the Capital Toyota family!
by 2020 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner on 10/30/2025Verified Service
I bought my Toyota Tacoma from this dealership and I've always been satisfied with the performance of my truck as well as the quality service department. For a routine maintenance appointment I'm usually out of there within 40-45 minutes, and I always receive a multi-point vehicle inspection afterwards. I'm a satisfied customer and would recommend this dealership for a vehicle or having one serviced here.
by Capital Toyota on 10/31/2025
Thank you for sharing your experience! We're thrilled to hear your Tacoma continues to perform well and that our service team provides quick, thorough, and attentive care. We truly appreciate your loyalty and recommendation, and we look forward to continuing to take great care of you and your vehicle at Capital Toyota!
by 2020 TOYOTA 4RUNNER SR5/VEN/LTD/TRD Owner on 10/28/2025Verified Service
My overall experience was only ok. Check in was a little difficult but worked through it. But when I got my car back not only was my seat position all jacked up they also adjusted my steering wheel (never had that before). They left a greasy handprint on the hood. Definitely not exceptional service.
by Capital Toyota on 10/31/2025
We sincerely apologize for the issues you experienced during your visit. Check-in should be smooth and welcoming, and your vehicle should be returned to you in perfect condition. We are very sorry for the adjustments to your seat and steering wheel, as well as the handprint left on your hood. This does not reflect the level of care and service we strive to provide.
Please reach out to our service team at your earliest convenience so we can make this right and ensure your vehicle is exactly as it should be. We appreciate your feedback and the opportunity to improve your experience with Capital Toyota.
by 2021 TOYOTA HIGHLANDER XLE Owner on 08/07/2025Verified Service
This was the 2nd recall service and, like the first, check-in was a breeze with friendly service. The service itself was very quick and the service tech even texted me to feel free to text him back if I had any questions. I think that is exceptional service!
by Capital Toyota on 08/11/2025
Thank you so much for sharing your experience! We're thrilled that your second recall service was just as smooth and friendly as the first. Our team loves making check-in easy and staying connected with you that personal touch really means a lot to us too! If you ever have any questions, don't hesitate to reach out anytime. We're here to care for you and your vehicle every step of the way.
by 2021 TOYOTA HIGHLANDER HYBRID PLATINU Owner on 07/18/2025Verified Service
Is spite of a simple service for tire rotation and oil change, I was there almost two hours, even with an appointment. In addition, a simple plastic piece that had fallen off behind my rear view mirror they quoted me $200 to repair. I bought it myself for $59 and it took 20 seconds to install. Why do dealers insist on such stupid high margins and service rates? I'll find another dealer.
by Capital Toyota on 07/29/2025
Thank you for taking the time to share your experience with us. We're truly sorry to hear that your visit didn't meet your expectations, especially with an appointment scheduled. We completely understand how frustrating it must be to wait longer than expected for routine service and to feel let down by the cost of a simple repair.
Our goal is always to provide transparent, efficient, and high-quality service, and it's clear we missed the mark during your visit. Your feedback is valuable, and we'd welcome the opportunity to learn more and improve from itwhether that means reviewing what happened or simply listening to your concerns more closely.
If you'd be open to a conversation, we'd love the chance to make things right. Regardless, we truly appreciate you giving us the opportunity to serve you and wish you all the best moving forward.
by 2019 BMW X1 SDRIVE28I Owner on 05/11/2026Verified Service
Loved the fast service and friendly employees. Will recommend to my friends to have their oil change done at this location.
by Capital Toyota on 05/15/2026
Thank you so much for the wonderful review and for choosing Capital Toyota for your oil change service! We're thrilled to hear you loved the fast service and friendly employees.
Your recommendation to friends truly means a lot to our team. We appreciate your support and look forward to taking great care of you and anyone you send our way in the future!
by 2021 TOYOTA HIGHLANDER PLATINUM Owner on 05/09/2026Verified Service
The folks at Capital Toyota were great. They were clear on the work that needed to be done and the cost. I have always found them to be trustworthy.
by Capital Toyota on 05/15/2026
Thank you so much for the thoughtful review and for your continued trust in Capital Toyota! We're glad to hear our team was clear in explaining the recommended work and associated costs.
Providing honest communication and dependable service is very important to us, and it means a great deal to know you have found our team trustworthy over the years. We truly appreciate your loyalty and look forward to serving you again in the future!
by 2019 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner on 05/01/2026Verified Service
Before any service is provided, they consult with you to let you know exactly what will done. They listen to any concerns you have and provide suggestions.
by Capital Toyota on 05/15/2026
Thank you for the thoughtful review and for trusting Capital Toyota with your vehicle! We're so glad to hear our team kept you informed throughout the service process and took the time to listen to your concerns.
Clear communication and helpful guidance are very important to us, and we want every guest to feel confident and comfortable before any work is performed. We truly appreciate your kind words and your business, and we look forward to serving you again in the future!
by 2025 TOYOTA HIGHLANDER HYBRID LIMITED Owner on 05/01/2026Verified Service
Very pleased with the repair of the gas gauge and mileage remaining instruments on our 2025 Highlander. Capital Toyota representatives were knowledgeable and very kind. The work was completed much sooner than I anticipated.
by Capital Toyota on 05/15/2026
Thank you so much for the wonderful review and for trusting Capital Toyota with your 2025 Highlander! We're thrilled to hear you were pleased with the repair and that our team provided knowledgeable and kind service throughout your visit.
We know how important it is to have your vehicle repaired properly and returned quickly, so we're especially happy to hear the work was completed sooner than expected. Thank you again for your business and your kind words. We look forward to serving you again in the future!
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Service Information
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6,209 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Capital Toyota specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Capital Toyota specializes in these makes, in addition to many others.
Ford
Honda
Lexus
Nissan
Toyota
Shop Amenities
Courtesy Shuttle
Free Wi-Fi
Kid's Playroom
Mobile Charging Station
About Us
Capital Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service ...
What do verified customers think about Capital Toyota in Chattanooga, TN?
Verified customers who visit Capital Toyota in Chattanooga, TN rate this business 4.6 out of 5 stars, with 375 reviews. 6,209 customers favorited this location.
How can I contact Capital Toyota in Chattanooga, TN?
To reach the sales team at Capital Toyota in Chattanooga, TN, call (423) 482-8760. To reach the service department, call (423) 892-0661
How can I schedule a service appointment with Capital Toyota in Chattanooga, TN?
