by 2024 CADILLAC LYRIQ LUX Owner on 03/02/2026Verified Service
The Cadillac team is always professional and accommodating.
by Tim Regan on 03/10/2026
Thank you for the kind review! We're glad our team delivered the level of service you deserve.
by 2017 GMC YUKON SLT Owner on 02/23/2026Verified Service
The service advisorEmmanuel this was the second time Emmanuel take care of me, he is very professional took-care of my needs kept me informed every step of my repairs he went over andabove his job duties to take care of me. I would definitely recommend the dealership to other people. That's why I bought another car from Toyota and Cadillac Of Marin it's because after the sales Emmanuel and also why salesman, Tilly took good care of me as things I need it. It's great to see an establishment have employees I care about their job and above and beyond to help people I'll always be a return customer.
by Tim Regan - Parts & Service Director on 02/25/2026
Thank you for the wonderful feedback! We're proud to hear Emmanuel provided professional, attentive care and kept you informed throughout the process. Going above and beyond for our guests is what we strive for every day.
We also appreciate your kind words about our sales team we'll be sure to share your recognition with Emmanuel and Tilly. Your continued trust and loyalty mean a great deal to all of us at Cadillac Marin.
We look forward to serving you again in the future!
by 2023 GMC YUKON XL K1500 AT4 Owner on 12/08/2025Verified Service
timely, friendly, and fair price
by 2007 HONDA CR-V EXL Owner on 12/06/2025Verified Service
They where very responsible prices and did my services in a timely manor.
by Sandrariggs A. on 11/25/2025Verified Service
Excellent customer service & no wait time on a Saturday.
by 2019 CHEVROLET TAHOE C1500 PREMIER Owner on 11/24/2025Verified Service
Very friendly and accommodating!
by 2022 CADILLAC XT5 SPORT Owner on 10/20/2025Verified Service
I liked the service, safety check and Manny and other folks who work there.
I DID NOT LIKE the fact that replacing the steering wheel under a recall resulted in cancelling all my presets for side mirrors, seat positions etc. This was not noticed, and I drove away with hindered vision, especially from side view mirrors, a safety issue. I had to go back a few days later to reset everything because I had forgotten how. Otherwise - PERFECT !!!!
by 2024 CADILLAC LYRIQ LUX Owner on 10/12/2025Verified Service
Great care by Manny. They fixed all the nagging problems
by 2021 CADILLAC XT5 PREMIUM LUXURY Owner on 09/19/2025Verified Service
The service representative was cordial and efficient. The service I requested was provided.
by 2024 CHEVROLET TRAX ACTIV Owner on 09/07/2025Verified Service
Great warranty repair and friendly service
by 2024 CADILLAC ESCALADE ESV LUXURY Owner on 08/24/2025Verified Service
Staff friendly and very professional
by 2019 CHEVROLET TAHOE C1500 PREMIER Owner on 08/23/2025Verified Service
Great team, provides ride share service if rental car is not available.
by 2025 CADILLAC OPTIQ SPORT Owner on 08/22/2025Verified Service
Very personal caring service.
by 2022 CADILLAC CT4-V BLACKWING Owner on 08/17/2025Verified Service
Best GM service department in the north bay.
by 2022 CADILLAC CT5 PREMIUM LUXURY Owner on 08/04/2025Verified Service
Great treatment car is running great
by 2024 CADILLAC LYRIQ LUX Owner on 07/28/2025Verified Service
Excellent service by Manny, prompt and professional.
by 2020 CADILLAC XT4 SPORT Owner on 07/20/2025Verified Service
Service Department is top-notch!
by 2024 CADILLAC LYRIQ TECH Owner on 07/08/2025Verified Service
What more can I say five stars
Great experience
by 2024 CADILLAC ESCALADE SPORT PLATINUM Owner on 06/30/2025Verified Service
The team at Cadillac Marin is great!
by Perker M. on 06/20/2025Verified Shopper
I reached out them by email, but they never responded to my ?.