by 2015 CHEVROLET TRAVERSE 2LT Owner on 08/13/2024Verified Service
They replaced my recalled airbag promptly. I purchased my vehicle at Burlington Chevrolet and I've been satisfied so far.
by 2022 GMC ACADIA SLT Owner on 07/22/2023Verified Service
Service advisor Brian was extremely helpful and even offered to take care of two outstanding recalls for my vehicle (parts ordered; awaiting call on arrival). Very satisfied with the level of service both I and my vehicle received.
by 2017 CHEVROLET BOLT EV PREMIER Owner on 07/21/2023Verified Service
Excellent team who work hard to service and repair your vehicle. They have integrity and you never feel they are trying to take advantage as other dealer service departments have done to me, at times, with unnecessary repairs. I trust these guys!
by Robert K. on 02/19/2023Verified Service
The Best Place To Get Service On Your Car Done
Don't Matter What Kind Of Car You Drive
The People That Work In The Service Department Are The Best Hands Down
They Care About You, Your Time And Your Ride
by 2016 GMC YUKON/DENALI Owner on 07/23/2022Verified Service
Had the lot boy drive my car for 76 miles to tell me the same problem it went in for and never fixed the problem!!!!! But charged $700. Was not allowed to talk to the manager or owner either.
by Edwin Ortiz on 07/25/2022
My name is Ed Ortiz and I am the Service Manager here at Burlington Chevrolet.
Please accept my sincere apologies for your recent negative experience. Im sorry to hear you were less than satisfied with your recent visit. Our goal is always the total satisfaction of our customers.
Id like to discuss what occurred and how we might make it up to you. At your convenience, please contact me directly at 609-386-2700 or ed.ortiz@burlingtonchevy.com
We value our customers opinions and thank you for bringing this to our attention.
Respectfully,
Ed Ortiz
by 2017 CHEVROLET IMPALA LT Owner on 07/22/2022Verified Service
Easy appointment online. Took 2 days to diagnose and complete work but all was covered by warranty.
by 2016 CHEVROLET IMPALA LT Owner on 02/20/2022Verified Service
The worst Chevy dealership I have ever been to within 6 years. Terrible service they was so rude didnt attend to my needs at all. I will not be going back here ever again.
by 2020 CHEVROLET SILVERADO K1500 RST Owner on 12/31/2021Verified Service
Burlington Chevrolet has overall taken care of everything that I had an issue with. They are very professional and things are dealt with in a quick and painless matter. Thank you Burlington Chevrolet for taking care of me.
by 2020 CHEVROLET SILVERADO K1500 RST Owner on 12/17/2021Verified Service
The staff is friendly and theyre very professional. The overall experience was very enjoyable. I will bring my truck back again to this location. Overall awesome.
by Joe S. on 08/08/2021Verified Service
Everything was okay...except I wish they would place one of those reminder stickers in the window like most places do.
by 2017 CHEVROLET SS Owner on 07/24/2021Verified Service
Burlington Chevy is the best. They take great care and are nice people. They give me discounts and are helpful.
by 2016 CHEVROLET COLORADO Z71 Owner on 12/07/2020Verified Service
During these difficult times we should expect so issues in everyday life but when it came to my oil change and tire rotation at Burlington Chevy it was 100% seamless. Thank You Alexis!!
by 2017 CHEVROLET SS Owner on 11/20/2020Verified Service
Burlington Chevy is a great place with competent caring people. Ed Ortiz, the service manager, is honest, direct and reasonable. Great place & people.
by Joe S. on 11/19/2020Verified Service
It wasn't really clear what services were included with oil change...do they inflate tires etc? Also there was no window sticker reminder,so I had to physically write down the mileage and date so I would hopefully remember when the next due date is.
by 2018 CHEVROLET EQUINOX LT Owner on 08/06/2019Verified Service
Excellent service , had appointment in and out within a hour ! Always treated with first class service, was even reminded to use my Gm rewards to obtain a discount ! Michelle and Lexi are the best in service ! They go above and beyond !
by Bob J. on 07/05/2019Verified Shopper
I ended up buying a car at another dealer, but Burlington was great throughout the entire time I was looking. They were very responsive to my questions. Unfortunately the car I wanted was purchased by someone else.
by Chris Bouzikas on 07/27/2019
Bob Thank you for the kind words , We appreciate the opportunity, Please call me directly if there is something else I can help you with.
by 2018 CHEVROLET EQUINOX LT Owner on 11/27/2018Verified Service
Fast same day appointment! Professional and Best customer service ! Michelle is always pleasant and efficient!
by 2012 GMC ACADIA SLE Owner on 11/24/2018Verified Service
Received good service however did not get any discounts for being a loyal customer as usual get coupons after service is performed a few days later. Seems a little too convenient they always show up after service is scheduled and performed.
by 2006 SATURN ION LEVEL 2 Owner on 05/10/2018Verified Service
Great Experience with Service advisor Michelle and best service tech Matt
Macry . Thank you for fixing my car
by 2014 CHEVROLET CRUZE LT Owner on 07/03/2016Verified Service
Good service, customer svc very good. Rental provided when part(s)had to be ordered. Thanks Michelle.
