by 2018 TOYOTA HIGHLANDER SE/XLE Owner on 04/18/2026Verified Service
Always helpful and honest. A pleasure to work with them
by 2015 GMC SIERRA K1500 SLT Owner on 04/06/2026Verified Service
Service was efficient and the staff as always was excellent
by 2019 MINI COOPER COUNTRYMAN ALL4 Owner on 03/26/2026Verified Service
Quick honest service
Good customer service
by 2015 VOLKSWAGEN PASSAT SEL Owner on 03/13/2026Verified Service
Great service at a decent price.
by 2017 BUICK ENCORE SPORT TOURING Owner on 03/13/2026Verified Service
Good service. Friendly staff.
by Michael P. on 03/11/2026Verified Shopper
Worked with Anastasia, who was outstanding and set the standard every sales associate should strive to meet. I was looking to purchase a slightly used car for my mother, and she made the initial experience excellent.
Unfortunately, I was then transferred to Arvy, whose approach reflected the stereotypical backlot usedcar tactics I actively avoid. Lots of talk, very little substance, and no meaningful information. Experiences like this are exactly why I typically work with auto brokers in New York and New Jerseyhigher volume, better pricing, straightforward transactions, and delivery to your door.
For a program car that has been on the lot for over 100 days and is significantly overpriced compared to the marketespecially when an Avenir can be purchased for the same price as the Sport Touring being offeredI expected a real conversation about pricing. Instead, it was a clear reminder of why I don't spend time with Connecticut dealerships. I'm not sure why they think they have the market cornered.
by Doug S. on 03/03/2026Verified Shopper
The "sale's person didn't introduce himself. Advised me the vehicle I came into test drive was not there. He allowed me to test drive another vehicle when I advised it wasn't the color I wanted, but wanted to see how the vehicle handled. At that point said to me oh well your not buying this, they all drive differently. He gave me the impression don't come in unless you are buying today. In my departure he yells to a bald headed gentleman I was never introduced to" he's leaving now ". Yesterday I did receive a call from the sales manager apologizing explained the vehicle I was there to test drive was there and he had another vehicle coming in that fit what I was looking for and he would call me before the end of the day. Still waiting for his call. Very disappointed in my experience this dealer.
by 2018 HONDA CR-V EXL Owner on 02/06/2026Verified Service
They were able to replace my battery with 10 minutes notice and really helped me out.
by 2019 GMC SIERRA K3500 SLT Owner on 12/20/2025Verified Service
Great help and friendly people !!! Thank you guys for all the help
by 2020 KIA SORENTO L/LX Owner on 11/22/2025Verified Service
Excellent customer service answered all my questions
by 2006 LEXUS RX 330 Owner on 11/20/2025Verified Service
Reasonable cost, did what I asked, helpful adviser
by 2018 TOYOTA HIGHLANDER SE/XLE Owner on 11/14/2025Verified Service
Great experience
Always courteous and helpful.
by 2023 BUICK ENCORE GX SELECT Owner on 11/07/2025Verified Service
Very friendly and efficient!
by 2018 TOYOTA HIGHLANDER SE/XLE Owner on 11/02/2025Verified Service
Efficient and professional
Rachel was very knowledgeable
by Tony K. on 08/26/2025Verified Shopper
Salesperson Joe was very helpful and nice. We test drove the truck and were going to purchase. We discussed the price which I had seen at $51,095. Joe said it was $51,975 and talked about how pricing changes based on clicks and interest and is for GM financing at higher interest rate, but you can refinance without penalty after 4. That was a bit shady but he was honest so we said fine and would refi at 2 basis points lower later. We found repairs were needed on truck, started paperwork and agreed to come back to pick up vehicle. On Sunday price increased to $52,975. On Monday we asked Joe about the price and he confirmed it would not change from Sat. We asked 2 more times. When we sat down with finance it was $53,975. Finance was not going to say anything and was shoving paperwork at us to sign. Long story short we walked away as they would only go to $52,975 and said $51k was an error. They didn't even make an attempt to show truck history or discuss. If dealership can raise price $1k on 200 vehicles thats an extra $200k per month. I thought maybe I made a mistake but history of vehicle shows the $51,975. Would not trust the dealership finance person at this dealership.
by 2015 GMC TERRAIN SLT Owner on 08/24/2025Verified Service
Comfortable atmosphere. No fooling around. Reasonable price. Quality job.
by 2013 CHEVROLET SILVERADO K2500HD LTZ Owner on 08/17/2025Verified Service
Always a pleasure. Always great sevice!!! It's the only dealership we use!
by 2003 CHEVROLET TAHOE C1500 Owner on 08/06/2025Verified Service
Like:
Knowledgeable personnel (Joe)
Timely repair
by 2016 BUICK ENCORE Owner on 07/30/2025Verified Service
Great service, very helpful! Efficient and got my car in sooner than expected.
by 2022 CHEVROLET TAHOE K1500 PREMIER Owner on 06/11/2025Verified Service
Great friendly honest service!
Tino and Evan made the buying process very easy!
