by 2018 LINCOLN MKZ RESERVE Owner on 03/30/2023Verified Service
Vehicle is still in the shop for overheating. It's been in there over a month and they still don't know what to fix or how.
by 2015 FORD EDGE SPORT Owner on 03/08/2023Verified Service
Kevin Service Advisor was very accommodating to work with and assisted in getting my service completed in a timely manservant and kept me up to date on what was happening. Thank you Kevin
by 2016 FORD ESCAPE SE Owner on 10/21/2022Verified Service
dropped car off at 8:45 am for a 9:30 am recall appointment- i waited in showroom with a book to read as i was advised it would be a few hours- at 9:45 am i was met in the waiting room and my car was completed -
by 2017 FORD F250 SUPER DUTY Owner on 10/15/2022Verified Service
Got in next day after I called. Took my truck right in and got busy. I was done in short order and on my way.
by 2019 LINCOLN MKZ RESERVE I Owner on 05/25/2022Verified Service
The people at the service center are all very helpful and especially DavidHe went out of the way to provide great communications and great service
by 2016 FORD EXPLORER XLT Owner on 04/09/2022Verified Service
Ford finally got the recall fix resolved and Brighton Ford performed the necessary work in a professional manner.
by 2016 FORD EXPLORER XLT Owner on 02/25/2022Verified Service
my drivers power seat and the heated function stopped working properly. They have been restored to full service.
by 2017 LINCOLN MKX RESERVE Owner on 01/21/2022Verified Service
Service was good. David Gallagos
Did a great job, counter man.
Now the charges were a different story.
Windshield washer hose . The part cost $31. Labor $350 + misc charges $35..
Now I know what rape feels like.
Ward Greenwall
by Jesse R. on 12/20/2021Verified Service
Had a great experience. Staff was nice and did a thorough job. Had a no hassle drop off and pick up for service on my truck!
by Ken C. on 11/29/2021Verified Service
In and out quickly, the service writer needed to ask me a question and caught me while I was walking outside
by 2017 FORD EXPEDITION XLT/KING RANCH Owner on 11/16/2021Verified Service
David and team are great to work with and go the extra mile to make sure my vehicle is ready for the road.
JamesR.
by 2013 FORD F150 SUPERCREW Owner on 04/13/2021Verified Service
Steve at Quick Lane Service is great! Took care of my truck inspection and was completely honest about what needed to be done, or more to the point what didn't need to be done and could wait. Highly recommended!
by 2015 FORD F150 Owner on 02/14/2021Verified Service
This time was good. The lady helping was actually friendly not rude like the past people sitting and ignoring you when you walk in. Nice change
by 2018 LINCOLN MKX BLACK LABEL Owner on 02/14/2021Verified Service
Great service. Took great care of my Lincoln. Fixed the recall right away. Also great service on the oil change for my vehicle.
by 2013 FORD FLEX LIMITED Owner on 12/06/2020Verified Service
Kylanne kept me informed on the progress of my car while it was being serviced. I'm glad they have a shuttle service for home pick-up & deliveries. I have always been impressed with the service I receive at Brighton Ford!
by 2007 FORD FIVE HUNDRED LTD Owner on 09/13/2020Verified Service
My experience was great, got right in because I had an appointment, which they were ready for, the Service writer, answered all of my questions, and let me exam their work when it was done. Isaac J. was the writer.
by 2015 FORD ESCAPE SE Owner on 03/02/2020Verified Service
Terrible communication, not upfront about everything. I felt like there was no empathy once I told them I wasnt paying almost $9000 for a new engine.
by 2012 FORD F150 Owner on 03/01/2020Verified Service
Good service made my appointment on Saturday they got me in for Monday morning picked up my took the same day thank you so much
by 2019 FORD ESCAPE TITANIUM Owner on 02/01/2020Verified Service
Very nice people! Made me feel like I was a human not just a sale! Maynor was awesome! I would tell everyone about Brighton Ford!!
by 2012 FORD ESCAPE XLT Owner on 04/26/2019Verified Service
The service representative was very professional and nice to work with the service was done in a timely manner.
