by 2016 HYUNDAI SONATA SPORT/LIMITED Owner on 04/29/2024Verified Service
Good experience with routine service (oil change) at Bob King in Wilmington, NC. They recommended a fuel service and we did hat too.
by 2023 GMC CANYON AT4 Owner on 04/13/2024Verified Service
Service is good however they failed to order parts so I had to return for service twice - not ideal-can never get a loaner
by 2020 GMC YUKON XL K1500 SLT Owner on 04/05/2024Verified Service
I love the service I hat at Bob King I have never had a problem with anyone there. I highly recommend them!
by 2018 BUICK REGAL TOURX ESSENCE Owner on 03/25/2024Verified Service
Everyone I encountered was courteous and helpful. I choose this dealer because they know how to service my car correctly and at a fair price.
by John D. on 03/23/2024Verified Shopper
Typical used car dealership experience. Expected typical sales pitches and pushes. Nothing more than the usual. I was not desperate to buy a car so I did not buy the car, due to the three I looked at all being not what I'm looking for.
by Customer Service Manager on 09/18/2025
Thank you for sharing your feedback. We're sorry to hear that the vehicles you looked at weren't the right fit. Our goal is always to provide a transparent and pressure-free experience, so we appreciate you giving us the opportunity to assist. If you would like, we would be happy to help keep an eye out for a vehicle that better matches what you're looking for.
by 2018 GMC SIERRA K1500 SLT Owner on 03/23/2024Verified Service
They were very professional. They also informed me that I didn't need to replace the cabin filter. They also completed the service within the time promised.
by 2008 BUICK LUCERNE CXL Owner on 03/11/2024Verified Service
Problem was corrected in a timely manner, cost was as expected, and service advisor was helpful with keeping me informed as needed.
by 2013 BUICK LACROSSE PREMIUM Owner on 03/09/2024Verified Service
I always feel good about my service work at Bob King! They go above and beyond, and I am shopping for a new vehicle in the near future, I will give them first crack at the sale.
by 2015 HYUNDAI GENESIS 5.0L Owner on 03/01/2024Verified Service
Excellent service from the drop off to the pickup. Will definitely continue to buy & service cars from here.
by 2019 BUICK ENCLAVE AVENIR Owner on 02/21/2024Verified Service
Erika was prompt, courteous and thorough. I was very pleased with my experience at Bob King Buick service and will certainly continue there.
by 2015 BUICK ENCLAVE Owner on 02/16/2024Verified Service
Very disappointed that I had to bring vehicle in for service 4 times for the same problem then it took over 2 hours to replace a sensor
by 2014 BUICK LACROSSE Owner on 02/04/2024Verified Service
very professional and right to the point, no pressure to due more than
was necessary.
I have to say this is the best Dealership and service I have experienced
in all my years and I am 80
by 2011 BUICK LACROSSE CXS Owner on 02/01/2024Verified Service
Was able to get my car in and out for the oil change and tire rotation. No problems took approx 1Hour. People were friendly and nice. Good experience was real happy there were no problems with my car just the oil change.
by 2017 RAM 1500 SLT Shopper on 01/31/2024Verified Purchase
Didn't expect to walk out the same day with truck. Quite surprised. Process from beginning to end went smoothly. Entire staff was pleasant to work with.
by 2014 BUICK ENCORE PREMIUM Owner on 01/26/2024Verified Service
Service was completed in a reasonable time and all contact with service personnel was friendly and professional. Would definitely recommend Bob King Buick.
by 2016 JEEP GRAND CHEROKEE LAREDO Owner on 01/21/2024Verified Service
You cannot get better service! Courteous, great waiting room, excellent workmanship, wonderful waiting room and they even wash your vehicle. We have 2 non-Buick vehicles and take both of them here for service.
by 2017 BUICK ENVISION ESSENCE Owner on 01/18/2024Verified Service
Bob King Buick is the cleanest most efficient car service shop I have ever been in. They make it a pleasure to take my car for service!
by Robert H. on 01/09/2024Verified Purchase
Was contacted with very good follow up. Dealership kept in touch with me until I could get to look at the vehicle. Everyone was easy to deal with, low pressure and excellent customer service.
by 2022 GMC TERRAIN SLT Owner on 01/07/2024Verified Service
Very friendly staff, comfortable waiting area and I was out in less than an hour. They even washed my car.
by 2019 GMC SIERRA C1500 SLT Owner on 01/05/2024Verified Service
Among the best set of Advisors to Technicians I have dealt with. Knowledgeable, friendly and competent, I don't need more than that.
