by 2024 GMC SIERRA K1500 SLT Owner on 06/08/2025Verified Service
Went very smooth from arrival to the shop to leaving.
by 2016 CHEVROLET EQUINOX LT Owner on 04/08/2025Verified Service
They got me in the next day and out by noon. Helped with my extended warranty.
by 2020 CHEVROLET SILVERADO K1500 RST Owner on 01/09/2025Verified Service
The dealer never stocks a Chevy Silverado RST Cajun Red with a 3.0 L diesel that I would buy and of course the service department charges to much but that is OK as long as they pay there employees well.
by 2019 CHEVROLET EQUINOX PREMIER Owner on 11/28/2024Verified Service
MY SERVICE AT Bob Johnsons Car Dealership in LEROY, NY was GREAT.
I always buy my vehicles there now. FREE COFFEE, Bottles of water, creamers and sugar FREE while waiting for my vehicle. Try it sometime you'll be HAPPY
by 2021 CHEVROLET EQUINOX LT Owner on 11/06/2024Verified Service
Very professional! Very quick to schedule and accommodate my scheduling needs. Once I arrived they took a very short amount of time to get my vehicle in and out !
by 2020 BUICK ENCORE GX PREFERRED Owner on 08/13/2024Verified Service
Got my car into the shop quickly. Service advisor informed me that the rear brakes needed replacing. Asked for a ride home and a ride back when the work was done. SA was very friendly and helpful
by 2022 CHEVROLET SILVERADO K2500 HIGH CTRY Owner on 07/12/2024Verified Service
Bob Johnson Chevy is respectful of your time. Truck was taken in immediately upon arrival and service was completed in a timely manner.
by 2022 CHEVROLET SILVERADO K2500 HIGH CTRY Owner on 06/01/2024Verified Service
Tailgate switch recall. I was in and out of there in 40 minutes! Third time at Bob Johnson and they are always efficient. Service personnel (Kodi B) is always friendly and efficient.
by 2018 CHEVROLET COLORADO LT Owner on 05/04/2024Verified Service
Oil change and cabin air filter change was done quickly, even though they were short one person in the shop that day. The folks at the service desk are always pleasant and helpful.
by 2020 BUICK ENCORE GX SELECT Owner on 11/28/2023Verified Service
They were ready for my appointment for vehicle inspection right on time. 1/2 hour and we were out of there.
by 2011 CHRYSLER 200 LIMITED Shopper on 05/09/2022Verified Shopper
I received two email responses on two different days from two different sales people...which was different...the car was sold before I was able to get to the dealership.
by 2019 CHEVROLET EQUINOX PREMIER Owner on 01/27/2022Verified Service
I always have a nice experience at Bob Johnson GM, 7000 West Main Road in Leroy, NY 14482. They also have a free coffee bar :)
by 2018 CHEVROLET EQUINOX LT Owner on 09/16/2020Verified Service
Doug Curry is a great sales man! Helpful and courteous, went above and beyond to be sure my car needs were satisfied.
by 2019 CHEVROLET EQUINOX LT Owner on 07/24/2020Verified Service
They are so friendly and timely. I love having my car serviced through them. They have never let me down!!!!
by Jerry S. on 07/22/2020Verified Purchase
They called about the truck I inquired about, but said they had just taken in one that might fit my needs better. Saw it, liked it, bought it.
by 2013 CHEVROLET CRUZE LS Owner on 03/29/2020Verified Service
They always do a great job. They include a detailed report of multiple aspects of your car, and whether they are in good condition, may need attention soon, or need attention immediately.
by Steve Z. on 02/22/2020Verified Shopper
Dealership refused to negotiate on price, even when truck was planned to go to auction after not being sold after 6+ months on lot. Dont recommend this dealership, will not entertain going back, stay away.
by Andy M. on 01/10/2020Verified Service
Everything was great. I alway get good service at your dealership. It just took an hour and $64 is a lot for an oil change. It use to cost me $39.95 there not that long ago. Sadly, I probably will get my oil changes done elsewhere in the future.
by 2019 CHEVROLET TAHOE K1500 LS Owner on 11/17/2019Verified Service
Excellent service heather Avery was awesome took real good care of me and keep me updated on my vehicle , I will definitely go back
by Julianne J. on 08/18/2018Verified Shopper
I didnt have a person to person exchange but they did email me promptly when asked about a Cadillac I might be interested in.
