Blackwood Mercedes Service

4.9
Service: (210) 496-2369
Service Closed until 8:00 AM on Monday
951 E Bitters Rd Ste 401 San Antonio, TX 78216
Website

Blackwood Mercedes Service

4.9
Service Closed until 8:00 AM on Monday
Website

Ratings & Reviews

Overall Rating
4.9
125 Verified Reviews
5 Star
94%
4 Star
4%
3 Star
2%
2 Star
0%
1 Star
0%
Sort by: Most Helpful
Read reviews that mention
by 2018 MERCEDES-BENZ GLS 550 4MATIC Owner on 09/20/2024Verified Service
The absolute best Mercedes repair shop I have encountered. Extremely professional and courteous staff that provides exceptional customer service and at a fair price. Technicians consistently provide honest assessments on all maintenance and repair issues. I highly recommend Blackwood for all of your Mercedes needs!
by 2015 MERCEDES-BENZ ML250 BLUETEC Owner on 05/22/2025Verified Service
Blackwood Mercedes Services does an excellent job working on your vehicle and they are very professional.
by 2020 MERCEDES-BENZ GLE 350 4MATIC Owner on 05/08/2025Verified Service
The Team there are always knowledgeable, respectful, and fast. This is the only place I trust to service our family vehicles.
by 2012 MERCEDES-BENZ GLK350 Owner on 04/06/2025Verified Service
Carlos and Brian are very qualified professionals. Explain all repair recommendations that help prioritizing any needed repairs. Prices also very gentle on the budget.
by 2017 MERCEDES-BENZ C300 4 MATIC Owner on 02/24/2025Verified Service
Excellent Service as Always. The mechanics there are top notch and the service advisors and very friendly.
by 2018 MERCEDES-BENZ GLE COUPE 43 AMG Owner on 02/16/2025Verified Service
Outstanding service, I recommend family, friends and anyone who wants to take care of their Mercedes.
by 2012 MERCEDES-BENZ ML350 BLUETEC Owner on 10/30/2024Verified Service
The customer service is over and above! These gentleman are the face of the company and treat you as a valued customer.
by 2009 MERCEDES-BENZ C350 Owner on 10/11/2024Verified Service
Completed the work on time and communicated with me on other issues that came up. I've been going to this shop for a while now and would highly recommend their services.
by Billy L. on 10/05/2024Verified Service
The entire crew at Blackwood should run the San Antonio Mercedes dealer servicing. They are that good and honest.
by 2011 MERCEDES-BENZ E350 Owner on 03/13/2024Verified Service
There is no auto repair business more honest and thorough than Blackwood Mercedes Service! I've been going there for at least 12 years, and they have never once tried to push a service that I didn't need. The fairest, the kindest, the most accommodating--every single time!
by 2017 MERCEDES-BENZ GLS 450 4MATIC Owner on 07/27/2022Verified Service
This place is absolutely fabulous, they dont push unnecessary repairs.. they call you and keep you up-to-date with everything that does need doing and gives you the choice. I was able to drop it off on a Sunday evening so that they could start on it first thing on Monday morning. Also their prices are so much better than the Mercedes dealership for the same work.
by 2021 MERCEDES-BENZ GLS 450 4MATIC Owner on 06/13/2025Verified Service
The guys are so nice and did great job!!! I always tell my friends about this location!!!
by 2020 MERCEDES-BENZ GLC 300 Owner on 06/05/2025Verified Service
Amazing service. Friendly staff
by 2016 MERCEDES-BENZ GLE 350 4MATIC Owner on 06/04/2025Verified Service
Wonderful people. Honest, fair, great pricing and wonderful communicators!
by 2021 MERCEDES-BENZ GLC 300 Owner on 05/21/2025Verified Service
Professional, good customer service, and took care of my car needs.
by 2017 MERCEDES-BENZ S550 Owner on 05/08/2025Verified Service
I recently had our Mercedes S Class sedan serviced at Blackwood, and I couldn't be more impressed with the experience. The staff is knowledgeable, and attentive to every detail. The service team took the time to clearly explain the work reccommended and prioritized which items should be done now and the others we could schedule on down road w some more mileage. They made sure we were well informed throughout the entire process. It's rare to find a service center that combines technical excellence with such a high level of customer care. A special thanks to the entire team at Blackwood for delivering an outstanding service experience. I highly recommend them to any Mercedes owner looking for top-tier service and professionalism without the needless markup the dealers charge for same service.
by 2014 MERCEDES-BENZ C250 Owner on 04/29/2025Verified Service
Fast service, friendly staff, good prices.
by 2015 MERCEDES-BENZ S550 4MATIC Owner on 04/27/2025Verified Service
Always Awesome Trustworthy and Fair!
by 2017 MERCEDES-BENZ C300 4 MATIC Owner on 04/23/2025Verified Service
It was excellent. The problem was troubleshooted and was rectified.
by 2005 MERCEDES-BENZ CLK500 Owner on 04/18/2025Verified Service
The person I spoke with wasn't that knowledgeable about my vehicle.
1 - 20 of 125 results

Service Information

Top Services Performed

Based on CARFAX Service History, Blackwood Mercedes Service specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Steering & Suspension
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Blackwood Mercedes Service specializes in these makes, in addition to many others.

  • Audi Services
    Audi
  • BMW Services
    BMW
  • Mercedes-Benz Services
    Mercedes-Benz
  • Porsche Services
    Porsche

Shop Amenities

  • Complimentary Drinks
  • Courtesy Shuttle
  • Free Wi-Fi
  • Snacks

About Us

Get In Touch
Service Information
Service: (210) 496-2369
Today: Closed until 8:00 AM on Monday
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
951 E Bitters Rd Ste 401 San Antonio, TX 78216

Frequently Asked Questions

What do verified customers think about Blackwood Mercedes Service in San Antonio, TX? Verified customers who visit Blackwood Mercedes Service in San Antonio, TX rate this business 4.9 out of 5 stars, with 125 reviews. 36 customers favorited this location.
How can I contact Blackwood Mercedes Service in San Antonio, TX? To reach the service department at Blackwood Mercedes Service in San Antonio, TX, call (210) 496-2369
What are the shop amenities offered by Blackwood Mercedes Service in San Antonio, TX? Blackwood Mercedes Service in San Antonio, TX offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Wi-Fi and Snacks.