by 2009 HONDA CR-V EXL Owner on 09/07/2025Verified Service
I liked how I was handled and cared for by my service person! She explained what work needed to be done on my 2009 CRV, which did not make me happy bc it looked like I needed an upgrade! She offered Bisbee's services if I was looking to upgrade! She felt my pain, that's what made it personal, I felt she genuinely cared!
by 2024 HONDA ODYSSEY TOURING Owner on 08/06/2025Verified Service
The weatherstripping on my drivers side door was separating from the door. The incorrect pieces were ordered the first time. Resulting in an additional visit. I wasn't called when the first part came in. And after the correct piece was received and installed 7/31/25 it has once again separating from the door on 8/5/25. It didn't even make it a week.
by 2019 BUICK ENCORE ESSENCE Owner on 07/13/2025Verified Service
My vehicle needed turbo repairs. I had several concerns and Reshod was so patient in listening and resolving my issues. The communication during my repairs was top notch. He went above and beyond to make sure I understood everything in detail and that all my concerns were addressed with the mechanic. I will not take my vehicle anywhere else.
by 2019 HONDA ODYSSEY EXL Owner on 07/08/2025Verified Service
Once again it was a pleasure walking in and not have to worry about anything until its time to pick up my Vehicle; Ms Ashten was on the detail, very professional and efficient. Everyone else on staff is very pleasant and gave way for an excellent experience.
by 2024 HONDA ACCORD EX Owner on 06/13/2025Verified Service
Reshod Harris has done a marvelous job by informing me what was being done every time my car was being touched by a service technician. He even checked on me frequently while I was on service being performed while I was waiting in the waiting room.Just those service technicians keep on missing to replace my valve caps after a tire rotation
by 2021 HONDA ACCORD SPORT Owner on 06/11/2025Verified Service
Service department couldn't do a simple tire change. They changed the WRONG tire. My 18 year old daughter noticed and nobody in service noticed. It was correct on paperwork. I get we arecall human and everyone makes mistakes but this is not the first issue with the service department. The reps are fantastic but the actual technicians not so much
by 2023 HONDA ODYSSEY TOURING Owner on 05/29/2025Verified Service
Ed was very friendly and appropriate.
Way too slow - 3 hours just to diagnose a faulty sensor that prevented the sliding door from closing. ( Not Ed's fault) And very expensive. Sadly this seems to be normal for owning new vehicles. And I still have to go back to get the work done.
by 2023 HONDA CIVIC TYPE-R Owner on 05/22/2025Verified Service
Hunter was great! She reached out quickly and provided pictures of the vehicle within a few hours of my inital request on the website. Matt stepped in during the in person visit and purchase experience and was fantastic! Travis got me all squared for paperwork with ease! Very easy experience overall!
by 2016 HONDA CR-V LX Owner on 05/21/2025Verified Service
My technician, Mr. Tracy Carter listened to my needs for the vehicle and took care of things. Also called me when it was ready . Always very professional and courteous.
What I didn't like? When I called the number to be connected to the service department, it takes about 3 calls, for someone to answer. This should be addressed.
by William H. on 04/27/2025Verified Service
5 stars because of Tracy Carter. There have been issues with Bisbee's Service Department, which were handled, but not necessarily in a friendly manner. There has never been an issue when Tract is the service advisor. I recommend this service department with the caveat to ALWAYS go throught Tracy for anything you have done.
by 2021 HONDA CR-V EXL Owner on 04/24/2025Verified Service
The gentleman that helped me was extremely pleasant and accommodating- the only complaint I have is the car showed maintenance due and low tire pressures- this was easily rectified when i went back - panel had just not been reset- mistakes happen - otherwise service was excellent
by 2023 HONDA ACCORD LX Owner on 04/06/2025Verified Service
poor , i scheduled an appointment for 4:15 arrived at the dealership before 4 an did not leave till almost 6pm . too much time spent waiting when an appointment was in place. appointments shouldn't be accepted if they still gon take hours. an i was only there for an oil change .
by 2021 HONDA RIDGELINE SPORT Owner on 03/22/2025Verified Service
Mark Dedoming as service manager and Ashten Stephenson as service advisor always make servicing my 2021 Honda Ridgeline a pleasure. With their knowledge and experience,I'm always sure they will take care of my vehicle needs. They are are professional ,courteous and make for a great example for Honda servicing.
by 2014 HONDA ODYSSEY EXL Owner on 03/11/2025Verified Service
I am always treated with respect and have always been satisfied with the work done on my Honda Van. I have purchased 3 cars from them over the past 20 years and been very happy with the service on all of them. My service manager, Tracy, is honest and trustworthy. He has become a friend.
by 2017 HONDA RIDGELINE RTL Owner on 02/21/2025Verified Service
The service team at Bisbee Honda got my transmission fixed a day EARLIER than they promised. Reshod was my advisor who promptly let me know it was going to be ready early. Met Mark the service manager who explained the details of the repair.
I will never go to another Honda store after my experience with Bisbee.
by 2019 RAM 1500 CLASSIC SLT Owner on 02/17/2025Verified Service
It took them 3 hours to do an oil change. They also put the lift on wrong and it damaged my running board. The good thing about that is they said they would replace the running boards for free. The part I have the most trouble with is that it too 3(three) HOURS to do a regular oil change and tire rotation.
by 2020 KIA TELLURIDE EX Owner on 01/30/2025Verified Service
I had traveled 2 hours to purchase a vehicle and the trade price was not honored and the online price changed. The vehicle was listed online for $26,000 and they added a "required" charge of $1000 for exterior protection and a warranty. The interior of the vehicle was not detailed and due to the sale being completed after hours, it wasn't clean. In fact, there is a greasy substance in the carpet on the trunk area that wasn't cleaned.
by 2024 HONDA CR-V EXL Owner on 01/01/2025Verified Service
I went for first maintenance. There had been a recall and the young man who helped me said the replacement part had arrived. If I wanted to wait a little longer, they could take care of the maintenance and the replacement. It only took a little over and hour. I was very impressed.
by 2023 CHEVROLET TAHOE K1500 RST Shopper on 12/31/2024Verified Purchase
Hunter and staff did an outstanding job . Hunter was very knowledgeable in the vehicle she sold me and took the time to discuss everything about the vehicle with me .I would recommend Hunter and this team looking to buy a vehicle to talk to her , she genuinely cares about her customers .
by 2014 HONDA PILOT EXL Owner on 12/17/2024Verified Service
It is such a pleasure to have the utmost trust not only in the mechanics, but also the service manager. I feel very fortunate to turn to Tracey Carter with questions, concerns, and issues concerning both our Hondas. He is very straightforward, personable, and knowledgeable, a rare combination as I have discovered.
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4,317 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Bisbee Honda of Danville specializes in these services, in addition to many others.
Emissions Inspection
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Bisbee Honda of Danville specializes in these makes, in addition to many others.
What do verified customers think about Bisbee Honda of Danville in Danville, VA? Verified customers who visit Bisbee Honda of Danville in Danville, VA rate this business 4.5 out of 5 stars, with 752 reviews. 4,317 customers favorited this location.How can I contact Bisbee Honda of Danville in Danville, VA? To reach the sales team at Bisbee Honda of Danville in Danville, VA, call (434) 793-7901. To reach the service department, call (434) 533-7532How can I schedule a service appointment with Bisbee Honda of Danville in Danville, VA? You can schedule a service appointment at Bisbee Honda of Danville in Danville, VA through CARFAX.Does Bisbee Honda of Danville in Danville, VA have a service center? Yes, Bisbee Honda of Danville in Danville, VA does have a service center. You can contact the service department at (434) 533-7532.
