by 2010 MERCURY MOUNTAINEER PREMIER Owner on 05/02/2026Verified Service
Jason has great customer service, very efficient, very friendly, very helpful. Had a great experience and like to take my car there as I trust them and car is ready when they say.
by 2010 FORD F150 SUPERCREW Owner on 04/29/2026Verified Service
Set up appt. and as soon as I arrived, Jason took my truck back and within a short period I was done. AWESOME service and good prices.
Thank Jason, See you soon.
by 2023 NISSAN MURANO PLATINUM Owner on 03/27/2026Verified Service
Always a great experience. Very professional. I have never had a bad experience there and highly recommend them for all your maintenance needs.
by 2007 CHEVROLET SILVERADO K1500 CREW CAB Owner on 02/05/2026Verified Service
Great communication, they fixed the issue with my brakes, and they didn't bust me wide open on the repair bill. Not much more I could ask for.
by 2018 CHEVROLET MALIBU LT Owner on 12/29/2025Verified Service
Staff at Big Al's are always courteous, professional and upfront. Been going there for years cause I trust them with my vehicles
by 2012 DODGE CHARGER R/T Owner on 10/09/2025Verified Service
Incredibly fast and professional. Love the complete online system to see pictures of everything and fast estimates!
by Richard K. on 10/09/2025Verified Service
Jason and his team are very attentive to my needs and give good advice for the maintenance and care of my vehicles.
by 2008 HONDA CR-V EXL Owner on 08/24/2025Verified Service
Double checked the problem before fixing. After completing the work, a test drive was completed. The price was honest and reasonable.
by Oliver E. on 07/24/2025Verified Service
We had a engine failure, they took us in rightaway, changed the piece, worked for 3 hours. Good service.
Clean place, snacks and water.
You can trust.
by 2013 HONDA CR-V LX Owner on 07/12/2025Verified Service
They got my car in, figured out the problem. It was a simple fix and they had me out the door in no time.
by 2011 CADILLAC SRX LUXURY COLLECTION Owner on 06/14/2025Verified Service
Honest about what needed to be done, completed when they said it would be done, all staff were friendly.
by 2015 NISSAN ALTIMA 2.5/S/SV/SL Owner on 05/22/2025Verified Service
Integrity issues you take your car In and come out with work undone or work they damaged and didn't want to own up to it. So know your car what's working and what's not before you take it there or just don't take it there at all. Avoid the stress
by 2017 HONDA ACCORD LX Owner on 09/20/2024Verified Service
I made reservation with Jason by phone two (2) days before my appointment, stating what was to be done to my car. My appointment was 2:15 pm fine, took my car in the bay and it was there for 2 hours, I was there for almost three (3) hours just for a stud which had to be ordered by the shop that day. Jason didn't do his job knowing that Only one (1) stud was to be replaced. That was Usat by Jason
by 2015 KIA OPTIMA EX Owner on 04/24/2026Verified Service
Thanks for your service even tho you were busy
by 2017 HYUNDAI SANTA FE SPORT Owner on 04/23/2026Verified Service
Timely response to determine cause of problem and recommend solution.
by 2017 JAGUAR XE Owner on 04/04/2026Verified Service
Quick and courteous service, coming back in a few days with my other car
by 2005 TOYOTA TUNDRA Owner on 04/03/2026Verified Service
I would recommend my friend, very satisfied with the work done on truck
by 2014 TOYOTA CAMRY L/SE/LE/XLE Owner on 03/18/2026Verified Service
Met my high standard of service that satisfied me as a coustomrer
by 2013 HYUNDAI SONATA HYBRID Owner on 03/16/2026Verified Service
I always know I will get great service and great value from Jason and his team.
by 2017 HYUNDAI SANTA FE SPORT Owner on 03/01/2026Verified Service
Nothing not to like. Service provided expeditiously at reasonable price.
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Service Information
Top Services Performed
Based on CARFAX Service History, Big Al's Mufflers & Brakes specializes in these services, in addition to many others.
Auto Maintenance
Brake Service
Oil Change
Steering & Suspension
Top Makes Serviced
Based on CARFAX Service History, Big Al's Mufflers & Brakes specializes in these makes, in addition to many others.
What do verified customers think about Big Al's Mufflers & Brakes in Chesapeake, VA?
Verified customers who visit Big Al's Mufflers & Brakes in Chesapeake, VA rate this business 4.7 out of 5 stars, with 75 reviews. 6 customers favorited this location.
How can I contact Big Al's Mufflers & Brakes in Chesapeake, VA?
To reach the service department at Big Al's Mufflers & Brakes in Chesapeake, VA, call (757) 546-0700
