Big Al's Muffler & Brakes

4.9
Service: (757) 480-3547
287 E Little Creek Rd Norfolk, VA 23505

Ratings & Reviews

Overall Rating
4.9
50 Verified Reviews
5 Star
92%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
2%
Sort by: Most Helpful
Read reviews that mention
by 2002 TOYOTA SEQUOIA SR5 Owner on 03/26/2026Verified Service
The whole team was great. Explained everything as they went and made me feel comfortable with the repairs
by 2014 HONDA CR-V LX Owner on 12/22/2025Verified Service
Liked the speed of the service and also the manager explained the repair services where I could understand.
by 2016 FORD FOCUS SE Owner on 07/28/2025Verified Service
Excellent service from manager and technician. I was satisfied with the oil change I received and the multipoint inspection.
by 2020 TOYOTA CAMRY SE/SE NIGHT SHADE Owner on 06/26/2025Verified Service
I needed my breaks to be fixed and upon entering the business I was pleasantly greeted. I received good customer service and the mechanic did an amazing job on fixing my breaks and acknowledged me as well.
by 2007 SATURN VUE Owner on 06/17/2025Verified Service
Prompt and professional service - use of the coupon also makes the basic oil change an excellent deal
by 2016 KIA SPORTAGE LX Owner on 05/19/2025Verified Service
Always in and out. They are professional and will let you know if anything is wrong with your vehicle.
by 2016 FORD FOCUS SE Owner on 07/25/2024Verified Service
They took my car within only a few minutes after I arrived. The oil change on my Ford Focus was done, as I requested. The manager and staff were polite and courteous. I was satisfied with the results. They also put air in my tires, which were low. Thank you to Big Al's.
by Jennifer P. on 05/09/2026Verified Service
quick professional service at an ecellent price
by Evelyn C. on 05/09/2026Verified Service
They're always straightforward and to the point. I wouldn't trust any other shop!
by 2007 SATURN VUE Owner on 04/16/2026Verified Service
Quick, quality. affordable service, always honest!
by 2007 SATURN VUE Owner on 02/18/2026Verified Service
Always outstanding. I experienced timely service. Never any problems with this location.
by Liz A. on 01/26/2026Verified Service
The gentleman at Big Al's always do a great and honest job.
by 2010 BUICK LACROSSE CXL Owner on 01/17/2026Verified Service
Great service a name you can trust I only let big Al's change my oil
by 2009 DODGE RAM 1500 Owner on 12/07/2025Verified Service
Took us in quickly, had us out in less than an hour. Very courteous and efficient.
by 2022 JEEP GRAND CHEROKEE LIMITED Owner on 11/25/2025Verified Service
Fast and nice service friendly
by 1994 LINCOLN TOWN CAR EXECUTIVE Owner on 10/30/2025Verified Service
Great service fair price . Trusted service i was in and out
by 2016 HYUNDAI ELANTRA SE/SPORT/LIMITED Owner on 10/24/2025Verified Service
Great customer service and knowledge
by 2008 TOYOTA CAMRY SOLARA SE/SLE/SPORT Owner on 10/19/2025Verified Service
Thank you!!! No issues!!!!!!
by 2010 HYUNDAI SONATA GLS Owner on 10/09/2025Verified Service
I have been coming here for seven years.
by Liz A. on 10/01/2025Verified Service
Big Al's always takes good care of my escape
1 - 20 of 50 results

Service Information

Top Services Performed

Based on CARFAX Service History, Big Al's Muffler & Brakes specializes in these services, in addition to many others.

  • Brake Service
  • Exhaust & Muffler Service
  • Oil Change

Top Makes Serviced

Based on CARFAX Service History, Big Al's Muffler & Brakes specializes in these makes, in addition to many others.

  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • Honda Services
    Honda
  • Nissan Services
    Nissan
  • Toyota Services
    Toyota

About Us

Get In Touch
Service Information
Service: (757) 480-3547
287 E Little Creek Rd Norfolk, VA 23505

Frequently Asked Questions

What do verified customers think about Big Al's Muffler & Brakes in Norfolk, VA?
Verified customers who visit Big Al's Muffler & Brakes in Norfolk, VA rate this business 4.9 out of 5 stars, with 50 reviews. 1 customer favorited this location.
How can I contact Big Al's Muffler & Brakes in Norfolk, VA?
To reach the service department at Big Al's Muffler & Brakes in Norfolk, VA, call (757) 480-3547