by 2018 FORD ESCAPE TITANIUM Shopper on 05/27/2025Verified Purchase
Nice experience. The staff was very professional. They helped me with all my questions and were very attentive. Mr. Mei helped me with everything I needed and was very helpful and patient during the purchase of my car. He was also very professional and honest. I truly recommend this place.
by Don G. on 01/17/2025Verified Service
The Biener service advisor was friendly and accommodating. I worked on my laptop at the dealership waiting area (including video calls) during the appointment and enjoyed coffee and a bagel. Everyone was very nice and best of all I had Ford points to pay for the work!
by 2020 FORD ESCAPE SEL Owner on 06/09/2025Verified Service
Excellent service and polite employees. Steve Tomasi keeps you informed of the service process while you are waiting or if you went back to work or home. He is the BEST. Thank you Steve.
by 2018 FORD ESCAPE TITANIUM Owner on 05/27/2025Verified Service
Nice experience, very recommended. The stuff is very polite and helpful, Mr Mei was very attentive, helpful, patient and honest during the process of buying my car. I'm glad I came to this dealership.
by 2023 FORD EXPLORER ST-LINE Owner on 05/22/2025Verified Service
I loved that you gave me a ride from the dealer and you dropped my car off in the driveway when you were finished!
by 2021 FORD EXPEDITION LTD Owner on 05/15/2025Verified Service
They're open on Saturdays, which is very convenient for me was in and out for a recall guys are great there
by Colin Joseph on 05/16/2025
Thanks for the great review! We're glad our Saturday hours made things more convenient for you, and it's great to hear the team got you in and out smoothly. We appreciate your support at Biener Ford!
by 2021 FORD EXPLORER ST Owner on 05/01/2025Verified Service
I went info for a recall, they knew what I was talking about and assisted me right away. Their wait was reasonable and comfortable.
by Colin Joseph on 05/16/2025
Thanks for the great feedback! We're glad the team was quick to assist and that your visit was both smooth and comfortable. We appreciate your trust in Biener Ford!
by 2023 LINCOLN NAUTILUS RESERVE Owner on 02/24/2025Verified Service
Steve Tomas is an excellent Beiner Ford employee.
Professional
Attentive to detail
Straight forward
Pleased to work with him.
by 2021 FORD F150 SUPERCREW Owner on 02/24/2025Verified Service
Fast service very helpful very polite they know how to do with customers great place to go get your car service
by 2024 FORD BRONCO BIG BEND Shopper on 02/14/2025Verified Purchase
Top notch salespeople and management. Salesperson came in on day off to accommodate me. Good price. Satisfying transaction. Would recommend Biener Ford.
by Colin Joseph on 03/17/2025
Thank you for your great review! We're glad to hear that our team went the extra mile to accommodate you and make your experience smooth. Enjoy your Bronco, and we appreciate your recommendation!
by 2022 FORD MUSTANG GT Owner on 01/20/2025Verified Service
Very clean, service crew seemed to be much more knowledgeable than other Ford service shops I've visited
by Carlie P. on 01/12/2025Verified Service
I bought my 2013 Honda Pilot here and I love it. Biener Ford people were great and I'm very happy with my purchase.
by Colin Joseph on 01/15/2025
Thank you for your 5-star review! We're so glad you love your 2013 Honda Pilot and had a great experience with us. Enjoy your new ride!
by 2018 FORD F150 SUPERCREW Owner on 11/22/2024Verified Service
Biener has been a good experience every time i have gone. Happy i got the extended warranty on my truck.
by Colin Joseph on 12/18/2024
Thank you for sharing your positive experience! We're glad to hear you're happy with your extended warranty and that Biener has consistently met your expectations. We appreciate your trust in us!
by 2016 FORD MUSTANG Owner on 10/25/2024Verified Service
Great place! Treat you like you're family and you don't feel like their trying to get ever penny out of you.
by Colin Joseph on 12/18/2024
Thank you for your kind review! We're delighted to hear you felt like family and appreciated our approach. Your trust means a lot to us!
by 2019 FORD MUSTANG GT Owner on 08/26/2024Verified Service
Great service. Very knowledgable and they kept me informed the entire time. I chose to wait for my car this time, and it was comfortable and overall an easy visit.
by Colin Joseph on 10/21/2024
Thank you for the 5-star review! We're glad to hear you had a comfortable and easy visit. Our team is dedicated to keeping you informed throughout the process, and we appreciate your trust in our service! Looking forward to serving you again.
by 2016 FORD EDGE SEL Owner on 08/10/2024Verified Service
Can't say enough about Biener service their advisors try real hard to accommodate people even when short staffed. They took care of me and was done within an 1hr.
by Colin Joseph on 10/21/2024
Thank you for the 5-star review! We're glad to hear our team took great care of you despite being short-staffed. Your kind words mean a lot to us, and we're happy we could get you back on the road quickly. We look forward to serving you again!
by 2022 FORD F150 SUPERCREW Owner on 04/18/2024Verified Service
told the tech the cooling system had issues and was told at the time of pick up that no problem found. the engine got over heat one week later. told the tech there is a part missing. was told this vehicle has no such parts. all the problem was taken care in another dealer one week later.
by 2021 FORD MUSTANG MACH-E PREMIUM Owner on 02/20/2024Verified Service
Service advisor Steve is a great. He tells you like it is and will follow up to make sure you know what's happening. He is very responsive. The receptionist MJ, who should be titled "Customer Advocate", is very helpful and she helps to bridge the gap when things are a little busy for the service department. She is polite and as with Steve, she follows up as promised.
by 2016 FORD EXPLORER LIMITED Owner on 01/31/2024Verified Service
When I brought my car in to get the driver's door handle repaired, they immediately checked out the door and ordered the necessary parts. When the parts came in, they followed up and immediately scheduled me for service the next day. True to their word, the repair was not only completed on time, it was completed ahead of the time they estimated it would take.
by Frank C. on 08/12/2023Verified Purchase
I ended up buying the GMC Canyon, at Biener unfortunately, there has been an ongoing problem in getting paper work from the and they overcharged me by 2000.00. a mistake on my part for not seeing what the bogus paper work they gave me when I picked up the truck. It's been a week and still no answers to my original invoice
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3,244 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Biener Ford specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Biener Ford specializes in these makes, in addition to many others.
What do verified customers think about Biener Ford in Great Neck, NY? Verified customers who visit Biener Ford in Great Neck, NY rate this business 4.5 out of 5 stars, with 130 reviews. 3,244 customers favorited this location.How can I contact Biener Ford in Great Neck, NY? To reach the sales team at Biener Ford in Great Neck, NY, call (516) 466-6400. To reach the service department, call (516) 466-6400How can I schedule a service appointment with Biener Ford in Great Neck, NY? You can schedule a service appointment at Biener Ford in Great Neck, NY through CARFAX.Does Biener Ford in Great Neck, NY have a service center? Yes, Biener Ford in Great Neck, NY does have a service center. You can contact the service department at (516) 466-6400.
