by 2022 FORD ESCAPE SEL Owner on 07/25/2024Verified Service
It was easy to make an appointment, and everybody there bent over backwards to be kind, understand the problem, and give me quick and effective service. I would recommend them under any circumstances, they are exceptional.
by 2023 FORD ESCAPE ACTIVE Owner on 05/22/2024Verified Service
Fantastic service! John from sales and Mike from service had me
In and out in 30 minutes without an appointment!
by 2015 FORD MUSTANG GT Owner on 04/16/2024Verified Service
Prompt start aligned with my appointment, text message to keep informed. Very professional and pleasant to deal with.
by 2015 FORD FUSION SE Owner on 10/17/2023Verified Service
Service is good. Easy online appointments. Do not like the fact they charge you for using a credit card. Most service cost over 200. WHO Carries that much cash, especially if it 1000 dollars
by 2011 FORD FIESTA SE Owner on 08/17/2023Verified Service
Just an oil change and tire rotation. Everything went fine. Car systems checked. I got a good report.
by 2016 FORD FOCUS S Owner on 06/06/2023Verified Service
Was very good! On time, fast check in, clean Service and waiting areas.
Service Advisor Shawn Tafe always helpful.
by 2022 FORD F150 SUPERCREW Owner on 03/31/2023Verified Service
I bought a leveling kit and had their Master tech put it in for me and give an alignment. A little expensive but I know it was done right.
by 2017 FORD ESCAPE SE Owner on 03/13/2023Verified Service
did not do the requested work
decided to do a 99 point check (instead?)
attempted to overcharge for extra work that was not requested
work that was needed was fixed for $400, instead of the quoted $1400
by 2016 FORD ESCAPE SE Owner on 01/21/2023Verified Service
Fantastic service both from the technicians and the service writers. Very respectful of my concerns. Always willing to work with me.
by Alex C. on 01/18/2023Verified Shopper
I asked to look at a vehicle and once i told them i was no longer interested they called and emailed and texted me for another two weeks. I already had a new truck and didn't want theirs so i was frustrated to be receiving so much contact.
by William G. on 01/13/2023Verified Purchase
They sold the vehicle I wanted on the following day, but I found an upgraded version there that I purchased 2 days later.
by 2018 FORD ESCAPE SE Owner on 12/30/2022Verified Service
I had my car serviced the day before Christmas, and despite being short staffed the Service Department hit everything done in a timely manner.
And they were friendly. Which is a bonus these days.
by 2012 FORD F350 SUPER DUTY Owner on 12/24/2022Verified Service
The final price was nearly triple that of the quote with no communication at any point until the end. I'll continue to do my own services versus paying the overpriced dealer markup when they can't even keep to their own estimates for simple services.
by 2017 FORD ESCAPE SE Owner on 04/08/2025Verified Service
Friendliness and knowledge of agent .
by Best Ford on 04/09/2025
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
by 2015 FORD EDGE SPORT Owner on 04/01/2025Verified Service
I always have excellent service. People are very professional.
by Best Ford on 04/03/2025
Hi, thank you for your wonderful response to the quality of service our Staff provides! Thank you again for choosing Best Ford, and we hope to see you again soon!
by 2014 FORD FUSION TITANIUM Owner on 02/28/2025Verified Service
Very knowledgeable great service
by 2017 FORD EDGE SEL Owner on 01/24/2025Verified Service
Ease of scheduling etc, 2025"
by 2022 FORD ESCAPE SEL Owner on 12/29/2024Verified Service
As always, they are respectful of my concerns and are proactive in informing me of future needs.
by 2018 FORD FLEX LIMITED Owner on 12/13/2024Verified Service
They fixed the issue at the quoted price and the car is running great.
by 2014 FORD EDGE SEL Owner on 12/01/2024Verified Service
Engine leak was diagnosed. Car is running great. Great service
