by 2022 KIA TELLURIDE SX Owner on 04/23/2024Verified Service
As per usual, the service was great, the staff were friendly, efficient, and knowledgeable. I know that's a lot of useless buzzwords but they actually were all those things. I had a Mini before my Kia and the service was terrible so good job Beaverton Kia.
by 2018 MAZDA CX-5 GRAND TOURING Shopper on 04/09/2024Verified Purchase
Immaculate service from Bill, the well educated and incredible communicator used-car manager, with assistance from Andrew, my salesman with wonderful customer service. Andrew was unfortunately not always direct or honest when answering questions and assisting, but he was kind. Bill is who saved the day! In addition, it is in a decent location as well.
by 2024 KIA SPORTAGE SX PRESTIGE Shopper on 03/27/2024Verified Purchase
Eric Rodriguez at Beaverton KIA helped me find a great deal on a car of my dreams. He was knowledgeable, and answered my questions with patience. He gave me space and time to think and make my decision. Everyone I encountered at Beaverton KIA was very nice and helpful.
by 2021 KIA TELLURIDE S Shopper on 03/11/2024Verified Purchase
We were completely satisfied with our car buying experience at Beaverton Kia. Our salesperson was very helpful, informative and knowledgeable. Most of all, we liked that he was not your typical high pressure salesman. He was very easy to communicate with and answered all our questions.
We definitely will shop there the next time we purchase a vehicle.
by 2014 KIA SOUL PLUS Owner on 01/22/2024Verified Service
Awful experience at Beaverton KIA, I will NEVER take my car there again!
Took my car because the check engine light was on, they kept my car for a week and when I picked it up the light was still on! Charged me $100.00 just to check my car and did zero work and their recommendations were completely wrong. Terrible customer service!
by Amanda Cockerham on 01/26/2024
Thank you for sharing your concerns about your recent visit to Beaverton KIA. We apologize for any inconvenience caused.
Upon reviewing your case, we responded within two days and attempted to explore warranty coverage for the repair. Unfortunately, due to the New Year's holiday, the process took longer, and we were unable to secure coverage. We suspect that the perceived diagnostic inaccuracy may stem from not performing the recommended top engine soak along with spark plug replacement, which we encourage you to consider. Replacing only the spark plugs would not correct the issue you are having with your vehicle.
To address any lingering issues, we invite you to bring your vehicle for a reevaluation.
We appreciate your understanding and apologize for any inconvenience
by 2018 KIA NIRO FE/LX Owner on 12/23/2023Verified Service
I won't go anywhere else in our metro area...respectful people and exceptional service. I was getting pushed around by the other local dealerships. Train people, treat them well and they become experts? Oh, my Niro FE hybrid gets kudos too. Love it!!!
by 2024 KIA NIRO LX Owner on 11/30/2023Verified Service
Service was good. But we are very frustrated! Unfortunately, the brand new 2024 Kia my husband purchased did not have a Sirius radio. When the radio stopped working within the 1st month, we wanted to pay the difference and have them order a radio with Sirius, but they said this car didn't have the capability to put in a sirius radio.
by 2020 KIA SOUL LX/X LINE/S Owner on 11/20/2023Verified Service
Top drawer service. Gazillion star kind of rating. Not a single negative thing to say! I'm in love, I'm in love, I'm in love and I don't care who knows it. Literally there aren't enough words to express my satisfaction with my recent service at Beaverton KIA!
by 2017 KIA SPORTAGE SX Owner on 11/16/2023Verified Service
Devin was awesome!!! He helped me try to problem solve a issue showed me how to put address in to make sure I was doing it right above and beyond answer my questions I got discount on oil change was done within in time looked at my windshield wipers not happy with great experience
by Lisa S. on 11/11/2023Verified Service
This was my first time taking my Kia to Beavertin Kia. I'm super impressed with the customer service, their streamlined process used to maintain communication and transparency in the maintenance work needed. Work was done quickly and well. Will begin using these folks for future service!
by 2017 KIA SOUL PLUS Owner on 11/01/2023Verified Service
I brought my daughter with me (she is co-owner) to see what is involved in taking the car to the Kia shop for work. We were both favorably impressed with Zach & the reasonably short wait time. We found a new restaurant we will go back to just behind the building.
by 2018 KIA RIO LX/S Owner on 09/17/2023Verified Service
The sales team contacts you trying to sell you a new car when they know that you have a service apointment. Tried upselling me an oil change when the sticker on the windshield showed I just got one as well as trying to sell me three other service tasks not knowing they were already done recently.
by 2016 KIA OPTIMA LX Owner on 09/06/2023Verified Service
I went in for a anti theft device e update on my ki. They were quick and friendly. However they did an inspection on my car, and came back with a list totally well over $3000 of things that didn't actually need to be done. They said my car battery was going out ( I had 2 other places test it who said it was normal), they said my break fluid needed to be replaced (it had been replaced less than a year ago), among other things.
by Amanda Cockerham on 09/09/2023
I'm happy to hear that you were treated well during your recent visit with us. We make recommendations based on a number of things like, factory recommendations, service history with us and condition of your vehicle. I'm not able to look into your car specifically based on the information provided in this review but would be happy to look more into if you want to give me a call directly. 503-352-7770
by 2012 KIA SOUL Owner on 08/28/2023Verified Service
I was grateful to get the work done, but since it was a problem involved in a class-action lawsuit and they needed to have my car for hours I was extremely frustrated that no vehicle was available for loan and no ride was available for me to get to work so I had to arrange transportation at my own cost and effort.
by Amanda Cockerham on 08/31/2023
Im sorry you found it frustrating that KIA doesnt provide loaner vehicles along with the class-action lawsuit. As a dealer we do have a small fleet of discounted rentals available to our customers while we perform these services. If by chance we are out of rentals of our own we are happy to reach out to our local enterprise and they will come here and pick you up to get a rental car from them. Im happy to hear that your vehicle was repaired at no cost to you. Please let us know if we can be of any assistance in the future.
by 2017 KIA OPTIMA SX Owner on 08/18/2023Verified Service
They replaced my engine after multiple tests and provided me with a rental car. Now that the engine is replaced it has a lifetime warranty Ive been a customer with Beaverton Kia for the last 20 plus years and Ive purchased 4 cars through them I must admit theyve been more than fair with me when it comes to my vehicles and their care.. I will always recommend them when it comes to purchasing a car and vehicle maintenance.
by 2017 KIA SPORTAGE SX Owner on 08/18/2023Verified Service
We took our car in for the 45000 mile check up expecting them to do what the Kia manual book said needs done and they did a 15000 mile check up. No tire rotation, etc. We asked them to replace the wiper blades (expecting to pay extra) and were told they do not do that.
by Amanda Cockerham on 08/29/2023
Thank you for the review and Im sorry to see we didnt meet your expectations. We do offer 15,000 mile interval services, 15,45,75 ect so you getting a 15,000 mile service is equivalent to a 45,000 mile service. We absolutely replace wiper blades so again knowing the details of your specific visit would be helpful in understanding more of what happened during your visit. I would like to look into your situation specifically so if youd like to reach out to me directly please feel free. Amanda
by 2016 KIA SOUL Owner on 06/30/2023Verified Service
The service department technician went over what was needed for my car right away and what is coming up. I was able to have everything that was needed done during my appointment. The car was done on time and I always appreciate the complimentary car wash!
by Ralph C. on 05/30/2024Verified Service
Car was well taken care of. Service was done in less time than quoted. Staff was very helpful and friendly.
by 2019 KIA SORENTO SX/SXL Owner on 05/05/2024Verified Service
They couldn't figure out the issue after putting in a starter it didn't need, and then said they will have to diagnose it again for 400! That's it just insane, and I don't recommend anyone going there!
by Amanda Cockerham on 05/07/2024
Dear Jeremy Baumgartner,
We appreciate you taking the time to share your feedback. Upon receiving your vehicle initially, we diligently addressed the issues noted and replaced the identified faulty components, including the starter and negative battery terminal. Our primary goal is always to ensure your vehicle operates smoothly and reliably.
Following the initial repair, we were glad to hear that your vehicle ran without issue for a week. However, we understand your frustration upon experiencing a recurrence of the problem upon your return. Please know that we take our commitment to customer satisfaction seriously, which is why we covered the expenses associated with additional parts, technician time, and even provided a rental car during the investigation process.
Despite our efforts and extensive testing, pinpointing intermittent issues can prove challenging. We genuinely regret any inconvenience caused by the need for subsequent visits and the delay in identifying the root cause of the problem. We remained dedicated to resolving the issue and even consulted with the manufacturer's engineers to explore potential solutions.
We understand your disappointment, especially considering the complexities involved. Unfortunately, as your vehicle is no longer under warranty, any further diagnostic work would incur costs. Despite this, we have gone above and beyond to assist you, investing numerous hours and resources, all at no expense to you.
We value your feedback and strive to continuously improve our services.
Sincerely,
Amanda Cockerham
by 2020 KIA SOUL EX Owner on 05/05/2024Verified Service
The service people I came in contact with were very pleasant. The work I needed done was finished in a reasonable amount of time. The waiting lounge is super comfortable.
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Service Information
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9,418 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Beaverton Kia specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Beaverton Kia specializes in these makes, in addition to many others.
Honda
Hyundai
Kia
Subaru
Toyota
Shop Amenities
Business Center
Complimentary Drinks
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
Kid's Playroom
Mobile Charging Station
Quiet Room
Snacks
About Us
Located less than 20 minutes from downtown Portland, Beaverton Kia is not only the Portland area’s premier destination for comprehensive Kia service but we are also the Only Westside Kia Dealer and have been proudly serving the community for more tha...
Frequently Asked Questions
What do verified customers think about Beaverton Kia in Beaverton, OR? Verified customers who visit Beaverton Kia in Beaverton, OR rate this business 4.6 out of 5 stars, with 824 reviews. 9,418 customers favorited this location.How can I contact Beaverton Kia in Beaverton, OR? To reach the sales team at Beaverton Kia in Beaverton, OR, call (503) 461-0322. To reach the service department, call (503) 852-9466How many used cars are for sale at Beaverton Kia in Beaverton, OR? There are 292 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Beaverton Kia in Beaverton, OR? There are 56 accident-free used cars for sale at this dealership.How can I schedule a service appointment with Beaverton Kia in Beaverton, OR? You can schedule a service appointment at Beaverton Kia in Beaverton, OR through CARFAX.What are the shop amenities offered by Beaverton Kia in Beaverton, OR? Beaverton Kia in Beaverton, OR offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Kid's Playroom, Mobile Charging Station, Quiet Room and Snacks, among others.Does Beaverton Kia in Beaverton, OR have a service center? Yes, Beaverton Kia in Beaverton, OR does have a service center. You can contact the service department at (503) 852-9466.
