by 2024 HYUNDAI PALISADE CALLIGRAPHY/CALL Owner on 09/28/2025Verified Service
All I had done was. Tire rotation and oil change. I had to call back 2 days after my oil change as I had oil dripping on my garage floor and concrete driveway. After calling I was seen on The next day and was told the oil plug had not been tightened properly! I am amazed that on such a routine and basic repair it was not done properly.
by Ryan Hutchings on 10/07/2025
Thank you for sharing your experience. We're sorry to hear about the inconvenience you encountered following your recent visit. If you have any additional details you'd like to discuss, we encourage you to reach out directly to Ryan Hutchings, our Service Manager, who would be happy to speak with you further. Ryan can be reached at ryanh@bachmanautogroup.com or 812-258-3232.
by Darryl E. on 06/20/2025Verified Purchase
The dealership was fine and no unexpected issues at all. The finance person I met with was excellent. She said was still relatively new in that position, however plenty of experience in the field.
The car was clean and ready to go when it was picked up, it need a little more attention in my estimate, how's im fairly picky. Overall, I would return and purchase another vehicle in the future if they had a vehicle I wanted.
by Jason Hutchings on 06/25/2025
Thank you for your 4-star review! We appreciate your feedback and will take it into consideration for improving our services; we are happy to help with your future vehicle needs!
by Kodiakcub21@gmail C. on 05/20/2025Verified Service
Service advisor told me the vehicle did not have an oil leak. I suspected that the oil filter housing was leaking. Had it towed to another dealership and within an hours of them looking at it they said that there is in fact an oil leak. Service advisor didn't seem to care to listen to what my concerns were and just pushed it to the side.
by Ryan Hutchings on 05/22/2025
Thank you for your feedback. We appreciate the opportunity to address your concerns. As a favor, we quickly worked your vehicle into our schedule. We clearly communicated the diagnosis fee, which is standard and customary regardless of repair. Regarding the oil leak, we suspected the oil observed was from a messy oil change. After cleaning, testing, and inspecting, no residual oil was observed, and it was determined not to be an issue. Concerning the leaking weatherstripping, we determined it needed to be replaced, provided a quote, and you approved. The repair requires three parts, one of which was on backorder and arrived yesterday. We are at the mercy of the manufacturer for parts needed, just like the consumer. Our service manager documented several conversations with you and your spouse, attempting to inform and keep you up to date. Most recently, your spouse met with our service manager yesterday to discuss all of these points. You've decided to take your vehicle elsewhere, which we respect, but the diagnosis fee compensates for our time confirming or ruling out the issues you brought the vehicle in for. We wish you the best of luck in addressing the issues and hope you might consider us again in the future.
by Rocxy L. on 04/22/2025Verified Service
Im leaving 3 stars because they kept my car longer then expected and all it needed was a brake caliper replacment but they had to order it.
They also had said i stated stuff about my car on the list they sent me, and i never said anything else having problems of the car.
Not sure if i believe half the other stuff but i will do future repairs from now on.
by Ryan Hutchings on 04/24/2025
Thank you for your review. We work diligently to repair each vehicle in a timely manner to minimize any inconvenience to our customers. Unfortunately, when parts are on order, it can cause delays that impact our ability to complete the work on time. We also apologize if we miscommunicated about the multi-point inspection, leading you to believe it was work you specifically requested. We complete this inspection on all customer vehicles. If you would like to discuss the time frame or our free multi-point inspection, please call me at 812-258-3232. Ryan Hutchings, Assistant Service Manager @ Bachman CDJR Hyundai.
by 2015 DODGE CHARGER SXT Owner on 11/26/2024Verified Service
Took my car in for a a noise in the rear end and the transmission seemed to act funny. Also for a replacement key fob all of which are under warranty. They said they didn't find anything wrong with my car. Everyone can hear the noise. Never have received a call back on my key fob either. Guess they don't want to work on something that has a warranty
by Neal Hix on 12/05/2024
Thank you for sharing your experience. We're sorry to hear about the issues you've encountered with your vehicle and the lack of follow-up on your key fob. We understand how frustrating it can be when a problem isn't resolved, especially when it's under warranty. Your feedback is important so please reach out to me directly at nhix@bachmanautogroup.com. Neal Hix, Service Manager @ Bachman CDJR Hyundai.
by 2024 HYUNDAI TUCSON LIMITED Owner on 10/26/2024Verified Service
The service was fine but I had an appointment for 9am thinking I would be in and out quickly but was informed it would be an all day event due to staffing issues. I was called around 3pm that my car was finished. I will say they were accomodating in they gave me a courtesy ride back to my house.
by Neal Hix on 12/11/2024
Thank you for the 4-star review! Apologies for your service taking longer than expected. We look forward to assisting you in your future service needs!
by 2018 HYUNDAI SONATA SPORT/LIMITED/SEL Owner on 10/22/2024Verified Service
Alejandro was my service tech. He was excellent! He was very knowledgeable, informative and professional in explaining to me the situation and next steps. I've been helped by a lot of service techs over the years and Alejandro is one of the best I've ever worked with. I will continue use Bachman Hyundai Service because of my experience with him.
by Neal Hix on 12/11/2024
Thank you for the 5-star review! We're glad to hear our service team was informative and helped you through the whole process. We look forward to assisting you in your future service needs!
by Danny A. on 10/03/2025Verified Service
Fast friendly people. I called on a Friday for a service appointment on my leased 25 Palasade and was able to get an appointment that next Monday
by Ryan Hutchings on 10/08/2025
Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs!
by 2017 HYUNDAI ELANTRA SE/VALUE/LIMITED Owner on 09/15/2025Verified Service
I was in and out in under 30 minutes for an oil change. Bachman's service shop is efficient and reliable, plus they offer free Wi-Fi and snacks while you wait. Their website also has great coupons that make the service even better.
by Ryan Hutchings on 09/17/2025
Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs!
by Dhkoipond65@currently C. on 09/14/2025Verified Purchase
All of the staff was very helpful and friendly. Adam, our sales consultant was very knowledgeable about our new Tucson.
by Jason Hutchings on 09/17/2025
Thank you for your 5-star review! I am glad you had a great experience with Adam and our team; we are happy to help with your future vehicle needs!
by Suedenton1978@gmail C. on 08/30/2025Verified Service
I like how they got my problem resolved and the excellent service from my service person Victor. I sure do like driving and enjoying my new Kona.
by Ryan Hutchings on 09/03/2025
Thank you for your 5-star review! I am glad you had a great experience with Victor and our team; we are happy to help with your future vehicle needs!
by Danny W. on 08/28/2025Verified Service
No invoice issued as Neil Huffman installed a new transmission and sent over my vehicle to Bachman Hyundai for calibration.
by Ryan Hutchings on 09/03/2025
Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs!
by Lf P. on 08/25/2025Verified Purchase
Adam was great. I told him I was in a time crunch and he handled everything and I had to be there to sign the papers...
by Jason Hutchings on 08/27/2025
Thank you for your 4-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs!
by Deleonjj08@gmail C. on 08/18/2025Verified Service
Super customer friendly staff - greeted, listened to the problem, worked for resolution. Clean, bright waiting room. Resolution of issue! Thank you!
by Ryan Hutchings on 08/20/2025
Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs!
by 2016 DODGE GRAND CARAVAN SXT Owner on 08/16/2025Verified Service
BILLY PRICE WAS GREAT. HAD MY CAR TOWED IN TO BACHMAN, MET MR. PRICE. HE TOLD ME THAT HE WOULD GET TO MY CAR AS SOON AS HE COULD. HE LAID OUT A PLAN. WE AGREED. HE CALL AND TOLD ME MY CAR WAS READY DAY DAY HE PLANNED. FIVE STAR PLUS SERVICE.
by Ryan Hutchings on 08/20/2025
Thank you for your 5-star review! I am glad you had a great experience with Billy and our team; we are happy to help with your future vehicle needs!
by 2009 HYUNDAI SANTA FE SE/LIMITED Owner on 08/15/2025Verified Service
Alejandro kept me well informed and updated on the service of my car. The problem was unique and the solution was simple for their experienced service technician.
by Ryan Hutchings on 08/20/2025
Thank you for your 5-star review! I am glad you had a great experience with Alejandro and our team; we are happy to help with your future vehicle needs!
by 2015 HYUNDAI ELANTRA SE/SPORT/LIMITED Owner on 08/13/2025Verified Service
Hi, I had a great experience. This is the second time I've gotten this survey. PLEASE don't send it again. I'm filling it out again so the people who were so nice are acknowledged for their efforts.
by Ryan Hutchings on 08/20/2025
Thank you for your 5-star review! We looked into the survey's you're receiving with CarFax. They pointed out your vehicle received service record on both 07/16/2025 (from a different service shop) and 07/29/2025 from our dealership and it is likely you received a review solicitation from them for each visit. We appreciate you filling it out and letting us know about the duplication.
by Deleonjj08@gmail C. on 08/08/2025Verified Service
Great timely electronic reminder/updates (texts). Super service staff. Clean, bright environment. Great waiting room. Reasonable wait time for the service. Highly recommend this service shop.
by Ryan Hutchings on 08/13/2025
Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs!
by 2017 HYUNDAI ELANTRA SE/VALUE/LIMITED Owner on 07/27/2025Verified Service
Really good people at Bachman! The service shop is great, they've been really good to me and my car. They also have free snacks and wifi while you wait!
by Ryan Hutchings on 07/30/2025
Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs!
by Kaye5522@hotmail C. on 07/26/2025Verified Service
Service was on time and I was out in less than an hour. Everyone was very friendly that I dealt with.
by Ryan Hutchings on 07/30/2025
Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs!
1 - 20 of 483 results
Service Information
Don't miss your service!
Schedule or call your dealer for service appointment today to avoid costly repair cost.
4,519 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Bachman CDJR Hyundai specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Full Service Auto Repair
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Bachman CDJR Hyundai specializes in these makes, in addition to many others.
What do verified customers think about Bachman CDJR Hyundai in Jeffersonville, IN? Verified customers who visit Bachman CDJR Hyundai in Jeffersonville, IN rate this business 4.3 out of 5 stars, with 483 reviews. 4,519 customers favorited this location.How can I contact Bachman CDJR Hyundai in Jeffersonville, IN? To reach the sales team at Bachman CDJR Hyundai in Jeffersonville, IN, call (502) 272-2586. To reach the service department, call (812) 282-4356How can I schedule a service appointment with Bachman CDJR Hyundai in Jeffersonville, IN? You can schedule a service appointment at Bachman CDJR Hyundai in Jeffersonville, IN through CARFAX.Does Bachman CDJR Hyundai in Jeffersonville, IN have a service center? Yes, Bachman CDJR Hyundai in Jeffersonville, IN does have a service center. You can contact the service department at (812) 282-4356.
