by 2017 BMW 330XI Owner on 01/05/2026Verified Service
Service pricing is transparent, and you can compare shops including independent ones so no pressure if you want the work done elsewhere. Service advisor Artemisa was very helpful and upfront about the work requested and any other work that may be necessary per car's service condition.
by owner on 01/05/2026
We appreciate your feedback on our service pricing and the transparency you experienced. Our team aims to provide clear information to help you make the best decision for your car. Thank you for choosing BMW of Ontario.
by 2025 MINI COOPER S Owner on 12/01/2025Verified Service
I had an appointment for 7:00am and told the service manager that I needed my car by 1:30pm. I arrived at 2:30pm and they still had not started on my vehicle. I did not leave the facility until after 4:00. I have used this shop on multiple occasions and never had this kind of service, this is the only reason I would recommend, besides, I don't have any other choices for service
by owner on 12/02/2025
Hello. Your feedback is important to us, and I would appreciate the opportunity to speak with you about the time taken for your appointment with our Service Team. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Ramzi Kakish, BMW/MINI of Ontario, Fixed Operations Director, RKakish@penskeautomotive.com
by 2021 BMW X5 SDRIVE 40I Owner on 11/17/2025Verified Service
My service advisor Anthony was great, he kept me informed on the process of my vehicle repair. My vehicle was repaired in a timely manner. The loaner car clerk was very helpful and professional. The Greeters were also outstanding. Bases on all employees that I made contact with during my visit were great. BMW of Ontario is my home for vehicles. Thank you to all the staff at BMW of Ontario.
by owner on 11/17/2025
We appreciate your detailed feedback and are glad our team made your visit positive. Thank you for choosing BMW of Ontario as your vehicle home. Your support means a lot to us.
by 2015 BMW 320I Owner on 11/02/2025Verified Service
We like their customer services, this includes when my car entered their services and was welcomed by their staff, a service advisor discussed what options we have regarding the repair, and while we wait for the car being repaired they provide comfortable chairs and tables and couches with a TV plus snacks and drinks. The cashier staff were also helpful and courteous.
by owner on 11/03/2025
Thank you for sharing your experience with our service team at BMW of Ontario. We're glad the amenities and support met your expectations during your visit. We appreciate your feedback.
by 2022 BMW 750 XI Owner on 10/31/2025Verified Service
I had no appt., and was towed into Ontario BMW. Robert Ibbera took care of my issues and I drove off the lot the same day. Excellent service and great attention to details by giving my 750ix a complete and thorough check. I would recommend Robert and his staff to any BMW owner.
by owner on 11/01/2025
We appreciate your recommendation and are glad our team could assist with your 750ix promptly. Thank you for choosing BMW of Ontario.
by 2018 BMW 340I Owner on 10/24/2025Verified Service
BMW of Ontario provides excellent service. The Service Detail is polite and efficient. Our Service Advisor, Will Smith is a pleasure to work with. Our Technician, Amarbir Singh, thoroughly explained on video his inspection. We recommend BMW of Ontario.
by owner on 10/25/2025
We appreciate your recommendation and kind words about our team. It's good to know the service detail and technicians met your expectations. Thanks for choosing BMW of Ontario.
by 2024 BMW IX XDRIVE50 Owner on 10/19/2025Verified Service
service advisor was very nice and try to help problems that i had
but they didn't find any, even the i had pictures n records of problems
also i asked charge my car before i pick up but that wasn't happing
other than that advisor is very nice n professional
ohh loaner car desk was a super ..she was vey nice,, will go anytime n anydays
by owner on 10/20/2025
Thank you for the feedback. We're glad to hear our team was helpful and professional during your visit. We appreciate your insights and will look into the issues you've raised.
by 2024 BMW IX XDRIVE50 Owner on 10/18/2025Verified Service
Pick up vehicle with the windshield wiper fluid reservoir empty. Purchased new tires and the tire monitoring system was not set. Service advisor asked how the service was and I replied with the 2 issues and he didn't even respond. Notified him of this 2 times.
by owner on 10/19/2025
Hello. Your feedback is important to us here at BMW of Ontario. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the level of windshield wiper fluid and the matter of the tire monitoring system on your vehicle, as well as the customer care you encountered. Please email me with your preferred contact information. Thank you, Ramzi Kakish, BMW/MINI of Ontario, Fixed Operations Director, RKakish@penskeautomotive.com
by 2019 BMW 530I Owner on 10/17/2025Verified Service
The attention and care by my service agent Jerry Garcia is exceptional, good communication, with my circumstances, Mr. Garcia makes sure that I can be accommodated and gives attention to making sure what is needed in the service of my vehicle is handled.
by owner on 10/18/2025
Happy to hear that our team provided you with excellent service. We look forward to assisting you again at BMW of Ontario.
by 2019 BMW M850XI Owner on 09/30/2025Verified Service
I had a very subtle (difficult to hear or feel) vibration. Andy, the shop foreman, spent considerable time with me trying to reproduce the problem. In the end he located the cause making me a very satisfied customer. Everything else was also first rate.
by owner on 10/01/2025
We appreciate your feedback and are glad to know you're satisfied with our service. Thank you for choosing BMW of Ontario.
by 2014 BMW 328I SULEV Owner on 09/20/2025Verified Service
By experience was disappointing to be honest. My air had went out and since my car was there I bought windshield wipers and wanted to replace my break Lights. I paid $1500 for windshield wipers replacements and two lights in which my dashboard still shows brake lights malfunction
by owner on 09/20/2025
Hello, your feedback is important to us here at BMW of Ontario, and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding the repairs completed on your vehicle, the associated charge, and its condition afterward. Please email me with your preferred contact information. Thank you, Ramzi Kakish, BMW/MINI of Ontario, Fixed Operations Director, RKakish@penskeautomotive.com
by 2016 BMW 535I Owner on 08/14/2025Verified Service
Jerry is great every time. Very professional and communicative. Though there was a miscommunication. I approved 1 of the 4 recommendations online through the link they sent. I spoke to Jerry and told him I had declined the services that I didn't want but he thought that I didn't want anything completed. So when I picked up my 535, the cover was in the passenger seat, not installed on to the car.
by owner on 08/15/2025
Thank you for your feedback. We appreciate your understanding and will look into the communication process with our team to prevent any future issues at BMW of Ontario.
by 2020 BMW 530I Owner on 08/04/2025Verified Service
BMW of Ontario is a great and caring dealership and service center. You are treated as a valued customer, and they genuinely care about you, your car, and your experience. Anthony Cornejo is a wonderful Service Advisor, and I trust him to tell me the truth about what my BMW needs. Thank you all for your care and concern.
by owner on 08/05/2025
Thank you for sharing your experience with BMW of Ontario. We appreciate your kind words and the trust you've placed in our team.
by 2018 BMW 330E Owner on 07/29/2025Verified Service
My service agent Ernie is great! Always lets me know if there's anything for me to review, keeps me updated on the status of my service and never hesitates to answer any of my questions. The rest of the service staff are very friendly and professional; I have no complaints!
by owner on 07/30/2025
We're pleased to hear you've had a positive experience with our team at BMW of Ontario. Thank you for your kind words and continued trust in us.
by 2020 MINI COOPER Owner on 07/26/2025Verified Service
Staff was friendly and helpful as always. Never a problem getting my car serviced when needed. I was surprised that the battery life expectancy for Mini Coopers is roughly about two and a half years...which was exactly how long I had it before needing to be replaced. The battery plus labor was $709. Insane. Five stars for staff, one star for price.
by owner on 07/27/2025
Hello. Your feedback is important to us, and it's nice to read that you found our Service Team to be friendly and helpful. I would, however, appreciate the opportunity to speak with you about the price quote provided to you for a new battery on your MINI Cooper. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Ramzi Kakish, BMW/MINI of Ontario, Fixed Operations Director, RKakish@penskeautomotive.com
by 2025 BMW X5 SDRIVE 40I Owner on 07/02/2025Verified Service
Had extremely disappointing experience with the guy Jerry Garcia. He's rude, dismissive, and completely unprofessional! He showed no respect or basic courtesy. Someone with that kind of behavior should not be dealing with customers. Management should seriously reconsider having this guy interact with clients. Sucks!
by owner on 07/02/2025
Hello, please know that I take your feedback seriously, and I would like to discuss your concerns regarding our team. Please send me an email with your preferred contact information to discuss this further. - Thank you, Martyn Mayhead, General Manager, BMW of Ontario, (714) 448-1335, martyn.mayhead@penskeautomotive.com
by 2021 BMW 530I Owner on 06/30/2025Verified Service
Since it's the only BMW dealership I've ever used (first BMW vehicle), I compare it to my other vehicle dealerships. The amenities are just okay, but service and personnel are excellent. Prices are competitive. Second review - just like the first review - the only "problem" for me is they don't take AMEX.
by owner on 07/01/2025
We're glad to hear that you're satisfied with our service and personnel at BMW of Ontario. Thank you for your feedback about AMEX. We appreciate your continued support, and we'll consider this input.
by 2019 MINI COOPER COUNTRYMAN Owner on 06/24/2025Verified Service
From the first time I took my car to service. I've always had extremely good service at Ontario Mini Cooper. They always meet my expectation and give full details on what's going on with my car. We're going to Ontario for almost 5 years. I'm always able to get a rental car if I have other things I need to get done. Definitely would recommend Mini of Ontario.
by owner on 06/24/2025
We're glad to hear about your positive experiences over the years with our service team. Thank you for the kind recommendation of BMW of Ontario.
by 2018 BMW X2 XDRIVE28I Owner on 05/31/2025Verified Service
Absolutely amazing!!! Will and Anthony are a great team. They always make sure we are taken care of an take the time to answer any questions we may have. We would recommend anyone with BMW service needs to go to BMW of Ontario .. thank you we appreciate you guys !!
by 2022 MINI COOPER S Owner on 05/29/2025Verified Service
I love Mini of Ontario. They always take such good care of me. I come from Palm Springs, and due to the drive, I need to have the service done in a timely manner...and it always is. Marcus remembers me and is friendly, he makes sure my car gets in and out promptly. He's great! The waiting area is comfortable and clean and has snacks!
by BMW of Ontario on 05/30/2025
Thank you for coming all the way from Palm Springs to visit us at BMW of Ontario. We're glad you enjoy our service, and that your expectations are met with timely attention. Our team appreciates hearing your kind words about their efforts and will continue working hard to provide a great experience.
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19,919 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, BMW of Ontario specializes in these services, in addition to many others.
Auto Maintenance
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Tire Service & Repair
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Based on CARFAX Service History, BMW of Ontario specializes in these makes, in addition to many others.
What do verified customers think about BMW of Ontario in Ontario, CA? Verified customers who visit BMW of Ontario in Ontario, CA rate this business 4.6 out of 5 stars, with 1,453 reviews. 19,919 customers favorited this location.How can I contact BMW of Ontario in Ontario, CA? To reach the sales team at BMW of Ontario in Ontario, CA, call (844) 574-1277. To reach the service department, call (909) 317-3099How can I schedule a service appointment with BMW of Ontario in Ontario, CA? You can schedule a service appointment at BMW of Ontario in Ontario, CA through CARFAX.Are there any service coupons available for BMW of Ontario in Ontario, CA? Yes, there is currently a for this location.Does BMW of Ontario in Ontario, CA have a service center? Yes, BMW of Ontario in Ontario, CA does have a service center. You can contact the service department at (909) 317-3099.
