by 2020 BMW Z4 SDRIVE30I Owner on 12/15/2024Verified Service
My experience was excellent. Zach Santillo is great. All the people there are friendly, helpful and knowledgeable. They make you comfortable and the wait time is short. I am very satisfied.
by 2021 BMW X1 XDRIVE28I Owner on 07/15/2024Verified Service
Very hospitable and professional. They reviewed any issues and kept me in the loop during the service.
by 2011 BMW 328XI Owner on 04/24/2024Verified Service
Excellent service! Zach is always helpful and accommodating. I would recommend BMW of Newton to all my family and friends.
by 2016 BMW 328 XIGT SULEV Owner on 03/27/2024Verified Service
Everyone was very helpful. My loaner was ready when I dropped the car, and they allowed me to drop it early. They also found me warranty coverage for an expensive repair.
by 2020 BMW Z4 SDRIVE30I Owner on 03/08/2024Verified Service
Everyone there is professional, knowledgeable, and helpful. I feel comfortable with them making sure my car has everything looked at and taken care of. I trust them.
by 2020 BMW X1 XDRIVE28I Owner on 03/02/2024Verified Service
Hands down , the best service experience from a dealership that I ever had. Really incredible, on time , professional, informative and shockingly reasonably priced. Kudos to this service team and the owners who support them.
by 2019 BMW 540 XI Owner on 01/16/2024Verified Service
The service team was able to get my car repaired and back to me in under 72 hours even though this was an unscheduled emergency repair. Zach and his team continue to provide exemplary service with every visit!
by 2011 BMW X3 XDRIVE28I Owner on 12/20/2023Verified Service
The service was great and the loaner vehicle is a wonderful thing. Service managers were knowledgeable and courteous.
by 2021 BMW 330XI Owner on 12/16/2023Verified Service
Complete, fast and done correctly. Unfortunately, as a courtesy they washed my clean car with dirty water leaving the finish streaked and hazy - looking worse than it did when I brought it in.
by 2021 BMW X1 XDRIVE28I Shopper on 10/18/2023Verified Purchase
The buying process was easy but the used car I bought hadn't been thoroughly checked. Rear window defroster & console switches don't work properly.
by 2018 BMW 540 XI Owner on 04/29/2022Verified Service
Service was great as always. I dropped my car off and they had a loaner car ready for me. Zach at Newton BMW was great.
by 2019 MERCEDES-BENZ GLS 550 4MATIC Shopper on 01/30/2022Verified Purchase
Friendly. Helpful. Willing to negotiate. We bought the car that day. They even delivered it to us. Over 100 miles away.
by 2017 BMW 330XI Owner on 09/29/2021Verified Service
Good service experience with few hiccups but at the end, all went well and happy with service staff @BMW OF NEWTON. Thanks.
by 2019 BMW 530XI Owner on 09/19/2020Verified Service
Service staff knowledgeable and friendly. Loaner car was available. Service performed in a timely manner.
by Richard T. on 04/14/2020Verified Purchase
Dealership adds $699.00 DOC Fees and $199.00 Etching Fee to your vehicle costs
The etching fees doesn't work for the insurance company because they didn't etch the windows.
by Enrique A. on 07/14/2019Verified Shopper
Vehicle I was interested in was not up to certified standards and I was told by manager if I wanted the vehicle I would have to repair myself. The salesman Amit was great but car and manager not so good.
by Lynn C. on 05/12/2019Verified Shopper
Threw email i was contact and this dealership happen to be located in another state which was not for me
by Cohl R. on 03/24/2019Verified Shopper
The representative that spoke with me with honest and straightforward with me I believe they are a good dealership after speaking with them
by 2023 BMW X7 XDRIVE40I Owner on 05/22/2025Verified Service
Fast expert service! Showed me everything on the car.
by 2022 BMW X5 XDRIVE40I Owner on 05/15/2025Verified Service
Very good experience with Mike the service manager
