by 2019 BMW M550XI Shopper on 02/24/2026Verified Purchase
Cole is awesome. I knew I was in good hands from the first time we met. He was thoughtful and generous throughout the process, catering to my specific needs and making sure everything was alright with the car. He is also super personable, as we actually bonded over soccer. After my purchase, Cole's continued to be responsive and helpful with any questions I've had, always getting back to me promptly.
by owner on 02/25/2026
Our team appreciates your detailed feedback and is glad to hear the service met your expectations. Thank you for choosing BMW of Bloomfield Hills. We are here if you need any further assistance.
by 2013 BMW 328XI Owner on 11/23/2025Verified Service
What I didn't like is services that they did that I didn't approve. They added antifreeze and a couple bolts and charged me over $1000. That's ridiculous when I called to ask about it or text them or left email messages. No one of course has returned my calls to discuss this matter I guess once you pay the money, they don't want to help you that's terrible service. I guess the model is take the money and run.
by owner on 11/26/2025
Hello. Your feedback is important to us here at BMW of Bloomfield Hills. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the cost associated with the services performed on your vehicle and the quality of communication. Please email me with your preferred contact information. Thank you, John Nazzal, General Manager, BMW of Bloomfield Hills, JNazzal@penskeautomotive.com
by 2026 BMW X2 XDRIVE28I Shopper on 09/27/2025Verified Purchase
Bill was absolutely great! He made the experience stress free! He was very knowledgeable and detailed. He made it an overall great experience! From my trade in to picking up my X2! If you're looking for a great salesman/liaison he's your guy!!! Bill Manson you Rock!!
by owner on 09/27/2025
We're pleased to hear our team provided a stress-free experience with your X2 purchase. We appreciate your kind words about BMW of Bloomfield Hills and are always here to assist in the future.
by Tracy W. on 07/22/2025Verified Purchase
I had a fantastic experience at BMW of Bloomfield Hills. I brought in an older BMW that needed extensive repairs and worked with Chuck in service and Gloria in sales for an experience that went above and beyond my expectations. Kudos to everyone who helped in the process.
by owner on 07/23/2025
We're pleased to hear your experience at BMW of Bloomfield Hills met your expectations. It's great to know our team could assist with your repairs and sales inquiries. Wish you all the best on the road ahead.
by 2022 BMW X3 XDRIVE30I Owner on 07/18/2025Verified Service
I always have a wonderful experience getting my car serviced at the Bloomfield Hills location. Richie my advisor is caring & knowledgeable about my vehicle with questions or concerns. He makes sure that while I wait it won't be long, in fact the time is usually shorter which is great. I'd recommend anyone to go there, you won't be disappointed.
by owner on 07/18/2025
Thank you for sharing your positive experience with our team at BMW of Bloomfield Hills. We appreciate your recommendation and look forward to continuing to serve you well.
by 2019 BMW X5 XDRIVE40I Owner on 07/11/2025Verified Service
I bought my car here but began servicing closer to where I live. I returned to this location due to service availability before the holiday. It was by far the best experience I've had. The SR was someone I hadn't worked with in the past, but he was an excellent change. Fast response, great clear digital communication, and utmost care with my X5 Baby, and my time.
by owner on 07/12/2025
Thank you for choosing BMW of Bloomfield Hills again and sharing your experience. We're pleased our team could assist with your X5 needs.
by Joe U. on 06/11/2025Verified Service
The whole purchase experience was perfect. Sales, Service, Finance and Car Technology Introduction... worked like a well-oiled machine. Like a BMW!
I came in from Wisconsin to pick up my new car and drive it back home. They made it smooth and easy door to door. Like I was family. Great coffee machine! Awesome drive home!
by owner on 06/11/2025
We're thrilled you enjoyed your experience with BMW of Bloomfield Hills, especially making the trip from Wisconsin. We're glad our team made everything smooth and easy for you. Enjoy your new drive, and take care!
by 2022 BMW X3 XDRIVE30I Shopper on 05/30/2025Verified Purchase
We had Bill Manson taking care of us and he did a very good job to us. Lots of great stories.. give us a tour of the whole facility in Bloomfield Hills. We did appreciate having such a nice guy to help us with our purchase. Best regards, Jim and Sharon Murray.
by 2017 BMW X6 M Owner on 05/10/2025Verified Service
I recently had my vehicle serviced at Bloomfield Hills BMW. Ryan Cornell as usual took Excellent Care of me. Ryan is Very Professional , Knowledgable, Friendly, and really saw that my vehicle properly cared for. Thank You Ryan, You are the Very Best! I highly recommend Ryan and Bloomfield Hills BMW Service.
by BMW of Bloomfield Hills on 05/11/2025
We're glad our team provided you with great service during your recent visit at BMW of Bloomfield Hills. Your recommendation means a lot to us, and we appreciate your support.
by 2007 BMW 335I Owner on 05/05/2025Verified Service
Service was excellent, customer service was excellent. People say that dealerships are expensive, but this location is reasonable, and it is hard to trust outside mechanic shops especially when we are changing the major parts as they could replace them from a junk yard.
by BMW of Bloomfield Hills on 05/06/2025
Thank you for trusting BMW of Bloomfield Hills with your major parts replacement. We're pleased to hear our service met your expectations and provided good value.
by 2004 BMW 645CI AUTOMATIC Owner on 05/02/2025Verified Service
Superb outstanding customer service. Anthony my representative was very friendly, kind, very helpful and supportive as he explained to me the needed service updates. He truly cared about me as a customer and was very respectful throughout my entire service experience and interaction.
by BMW of Bloomfield Hills on 05/03/2025
We're pleased to hear you had such a positive experience with our team. If there's anything we can do for you, please let us know. Take care!
by 2022 BMW X5 XDRIVE45E Owner on 03/31/2026Verified Service
Great service and attention to my request during my visit. I was treated like a king and had all of my issues resolved. Plus was given a new 530xi to drive for a loaner car.
by owner on 03/31/2026
Thank you for sharing your experience with BMW of Bloomfield Hills. We're glad our team took good care of your service needs and provided a 530xi loaner. We appreciate your feedback.
by 2025 BMW X5 XDRIVE40I Owner on 03/29/2026Verified Service
Service team was great. Chen kept me informed of the status and the work was completed ahead of schedule.
by owner on 03/29/2026
Thank you for recognizing our team at BMW of Bloomfield Hills. We appreciate your feedback on the service experience.
by 2010 BMW 328XI Owner on 03/27/2026Verified Service
I like that they fixed what was wrong after they replaced my oil pan gasket at no cost. I don't like the cost of the repair of the oil pan gasket. thanks, Chuck, for doing the best you can to get the cost down!
by owner on 03/27/2026
Thank you for sharing your experience with our repair services at BMW of Bloomfield Hills. We appreciate your feedback on the oil pan gasket service and the efforts of our team. Your input helps us improve our customer care.
by 2017 BMW 440XI Owner on 03/22/2026Verified Service
Bloomfield BMW:
Service Department is always exemplary.
Service Advisor:
Ryan Cornell is always exceptional
by owner on 03/22/2026
Thank you for recognizing our service team at BMW of Bloomfield Hills. We appreciate your feedback and look forward to assisting you again.
by 2016 BMW X5 XDRIVE35I Owner on 03/22/2026Verified Service
Professional people, Excellent service, Communication about status of completion could have been better.
by owner on 03/22/2026
Thank you for recognizing our team's professionalism and service at BMW of Bloomfield Hills. We appreciate your feedback on communication and will keep it in mind. If you'd like to discuss further, feel free to contact us.
by 2019 BMW 540 XI Owner on 03/08/2026Verified Service
Friendly and took care of things quickly. Did not like to cost for a new tire which is well above local tire dealers
by owner on 03/08/2026
Thank you for your feedback on the tire service at BMW of Bloomfield Hills. We appreciate your business and hope to assist you again.
by 2014 BMW 328 D XDRIVE Owner on 03/02/2026Verified Service
My car was repaired on time as promised, and less than original estimate. I also appreciated the video of the safety check. My Service Advisor kept me informed of the work in progress; he and the Technician get a five-star rating!
by owner on 03/03/2026
Thank you for recognizing our team at BMW of Bloomfield Hills. We're glad the repair and updates met your expectations. We appreciate your feedback.
by 2020 BMW 330XI Owner on 02/28/2026Verified Service
They did the Starter Recall. They performed a multipoint inspection and showed me the results. Also washed the car, all in less than two hours. And they had excellent coffee and lots of new cars to look at while waiting!
by owner on 02/28/2026
Thank you for sharing your experience with the starter recall and multipoint inspection at BMW of Bloomfield Hills. We're glad the wait was comfortable and efficient. We appreciate your feedback.
by 2022 BMW X5 XDRIVE40I Owner on 02/28/2026Verified Service
They treat their customer with respect, excellent service always and the best part about the customer service u get the newest BMW loaner to use while your car in service.
by owner on 02/28/2026
Our team at BMW of Bloomfield Hills appreciates your recognition of our service and loaner program. Thank you for sharing your experience.
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9,993 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, BMW of Bloomfield Hills specializes in these services, in addition to many others.
Auto Maintenance
Electrical Repair
Oil Change
Top Makes Serviced
Based on CARFAX Service History, BMW of Bloomfield Hills specializes in these makes, in addition to many others.
What do verified customers think about BMW of Bloomfield Hills in Bloomfield Hills, MI?
Verified customers who visit BMW of Bloomfield Hills in Bloomfield Hills, MI rate this business 4.8 out of 5 stars, with 1,019 reviews. 9,993 customers favorited this location.
How can I contact BMW of Bloomfield Hills in Bloomfield Hills, MI?
To reach the sales team at BMW of Bloomfield Hills in Bloomfield Hills, MI, call (248) 481-5663. To reach the service department, call (248) 642-6565
How can I schedule a service appointment with BMW of Bloomfield Hills in Bloomfield Hills, MI?
