by 2018 BMW X3 XDRIVEM40I Owner on 01/25/2026Verified Service
As always we see true professionals at work. Rich Knoll, our BMW guy, checks us in fast and is always a friendly face. If any issues, Rich calls and explains. Love the videos from the techs explaining what they see and are doing at the visit.
by Bruce M. on 01/22/2026Verified Shopper
Have not purchased yet. They were very helpful and have some X3s that I am interested in. We may get up to see them in person in the next few weeks.
by 2015 BMW 228 XI SULEV Owner on 01/18/2026Verified Service
Completed the work promptly. They performed all the services requested and returned the car nice and clean
by 2017 BMW 440XI Owner on 01/11/2026Verified Service
Great team and assistance, completed maintenance in a timely manner and cleaned my car awesome!!!!!!!
by 2019 TOYOTA HIGHLANDER SE/XLE Owner on 01/02/2026Verified Service
Very good efficient experience. The car was detailed okay but the backseat was not cleaned at all. This was disappointing. Would have loved to give an 5 star. Other than that everything else was a great experience.
by 2022 BMW X3 XDRIVE30I Shopper on 12/29/2025Verified Purchase
We have always found BMW Northwest to be of the highest caliber in professionalism, courtesy and competence.
by 2025 BMW M240XI Owner on 12/15/2025Verified Service
Service was great but whoever hand washed the car at the end left swirl marks in my paint which is saying something since my car is ceramic coated.
by 2022 BMW X1 XDRIVE28I Owner on 12/12/2025Verified Service
Service was easy to arrange. They stayed with the estimate and didnt try to push additional services.
by 2023 BMW 330XE Shopper on 12/08/2025Verified Purchase
Have purchased 3 BMW's from this dealer and wouldn't buy from anyone else. They are the only family owned BMW dealer in the area
by 2018 BMW 330 XIGT Owner on 12/02/2025Verified Service
Brake service was performed within the expected time. Service was explained upon arrival and video of inspection was provided. Well done to Dave Quinn and crew.
by 2024 BMW X1 XDRIVE28I Owner on 11/30/2025Verified Service
Quick check in. Luke, the service coordinator was friendly, professional and efficient. Very nice waiting area with many drink and snack options.
by R H. on 11/21/2025Verified Service
I came in for my vehicles first check up and oil change and Luke helped guide me through the process, I couldn't be happier with my experience at BMW NW.
by 2016 BMW 320I Owner on 11/15/2025Verified Service
BMW Northwest not only resolved a safety issue caused by worn tires, but they helped me save money at the same time. They really look after their customers.
by Eftikhar N. on 11/13/2025Verified Service
I had a great experience buying my car here The dealer was professional honest and made the whole process smooth and stress-free Highly recommend to anyone looking for a quality car and great service.
thank you for the excellent service!
by 2024 BMW M340XI Owner on 11/10/2025Verified Service
This was my first time having Joel Ballard as my service advisor. I liked his straight forward style! I do not go about making recommendations unless I am specifically asked.
by Lori H. on 11/07/2025Verified Purchase
Excellent experience, very knowledgeable and professional team of people. I would definitely purchase another vehicle from this dealership.
by 2024 BMW X4 M40I Owner on 10/27/2025Verified Service
Excellent job by BMW northwest! Treated like VIP! Nice waiting area. Also sent me a video walk thru of my cars service! Who does that? BMW northwest does!!
by 2024 BMW X5 XDRIVE40I Owner on 10/16/2025Verified Service
Always a good experience at BMW Northwest. They are knowledgeable and always provide great service. I would not go to any other BMW dealership.
by 2017 BMW X5 XDRIVE35I Owner on 10/10/2025Verified Service
Great customer service. Always explains what and why service is needed and provides a video of the completed work.
by 2015 BMW 335I Owner on 09/22/2025Verified Service
They broke a part of my car, captured on my dash cam then tried to say they found it during inspection and kied about it safety the fact despite the video evident.full on fraud.
