by 2025 NISSAN PATHFINDER S Owner on 07/18/2026Verified Service
The service and people are great, however the cost is far too expensive. I would reccomend if someone has the money, but I no longer have the money to keep going here. I will be taking it to other shops now that I have the extended warranty coverage on the vehicle.
by Avondale Nissan on 07/20/2026
We appreciate your feedback and understanding. We're happy you found our team at Avondale Nissan helpful, but we understand your concerns about costs. If you ever reconsider, we hope to welcome you back. Safe travels!
by Koleen S. on 07/12/2026Verified Service
Inspections was completed. Service agent knew I was on-site, never followed up on status updated text. They missed out on getting the opportunity to do more, since it sat in their bay for a few hours until I checked in with them, ready to leave. Work performed (inspection) was through. I went somewhere else for the work.
by Avondale Nissan on 07/15/2026
Thank you for taking the time to share your feedback, Koleen. I'm sorry to hear we didn't provide the level of communication you expected during your service visit. We understand how frustrating it can be when you're waiting for updates, especially when it affects your decision to have additional work completed elsewhere.
I'd welcome the opportunity to speak with you personally and learn more about your experience. If you're willing, please contact me directly at your convenience.
Thank you,
Shelby Williams - Service Manager - (602) 782-1730
by 2019 TOYOTA TACOMA CRW CAB/SR/SR5/TRD Owner on 06/25/2026Verified Service
Got home to find leaking oil everywhere. 1, my oil drain was loose. Barely even hand right. No where near the 30 ft lb spec. Then 2, my filter housing was leaking. Took that back and they told me the filter o-ring failed. This is the 2nd time out of 3 where I had had to come back for leaks/loose plugs. Maybe it's a sign, smh.
by Avondale Nissan on 06/25/2026
Hello,
Thank you for taking the time to share your feedback. We are very disappointed to hear about the issues you experienced with an oil leak after your service visit and the inconvenience of having to return multiple times. This is not the level of quality or care we strive to provide. We take concerns like this seriously and would appreciate the opportunity to speak with you directly to discuss this further. At your convenience, please reach out to me using the contact information below.
Shelby Williams - Service Manager - (602) 782-1730
by 2026 NISSAN FRONTIER S/SV/PRO-4X/SL Owner on 05/27/2026Verified Service
I truly feel like a valued customer every time I have my vehicle serviced at Avondale Nissan . Christian is a super fun friendly service advisor, Jeff is thier professional window tint guy and really went above and beyond for us. We also got to meet the mechanic Jeff who clearly takes pride in his Work
by Avondale Nissan on 05/27/2026
Thank you for sharing your feedback! We're thrilled to hear you feel valued and appreciated by our team. We'll be sure to pass along your praises to Christian, Jeff, and the rest of our crew. See you next time at Avondale Nissan. Safe travels ahead!
by 2024 NISSAN KICKS S Owner on 05/21/2026Verified Service
Received my invoice and suggested maintenance with wrong amount. Was being charged for oil change which I bought package for. I called to ask for a corrected invoice so I could approve/deny additional service, but they sent the same invoice. Also after 2 hours my car status had not been updated. I had to call to get an update to find out my car wasn't done. If you have a status update app your techs should use it.
by Avondale Nissan on 05/22/2026
Hello,
Thank you for sharing your experience. We understand how situations involving incorrect billing and needing to follow up for updates can make the visit more frustrating than expected.
Your feedback regarding invoice accuracy and the use of status updates is being taken seriously, and we would like to better understand what occurred.
Please don't hesitate to contact me directly so we can discuss this further.
Shelby Williams
Service Manager
(602) 782-1730
by 2017 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 05/18/2026Verified Service
Our Service Advisor, Armando Osorio has been with us for several years. He takes time to explain all our needs/costs to maintain our 2017 Altima. We trust him completely and will always book an appointment with him. Keep him employed as he is an asset to Avondale!
by Avondale Nissan on 05/19/2026
Thank you for sharing your awesome five-star review of Armando! He will be grateful that you have shared this flattering feedback with us. Here at Avondale Nissan, we are lucky to have him on our team. See you next time. Drive safely!
by 2025 NISSAN ARMADA PLATINUM Owner on 04/30/2026Verified Service
Avondale Nissan always does an excellent job! The advisors stay in communication with you well your car is getting service done either through phone, text or your preference of communication. Only thing I would say they should add back is the free car wash after service got done, that was always a nice free service to get. Have a clean wash vehicle when you picked up your vehicle.
by Avondale Nissan on 05/01/2026
Thank you for sharing your feedback! We're glad our team kept you in the loop during your service visit and we appreciate your suggestion about the car wash. We hope to welcome you back to Avondale Nissan in the future!
by 2006 NISSAN 350Z COUPE Owner on 04/25/2026Verified Service
The worst experience I've ever had with inept sales and lower management individuals who completely disrespected me a female senior citizen and a 25+ year faithful Datsun and Nissan car owner. A formal complaint to Nissan consumer affairs has been filed.
by Avondale Nissan on 04/28/2026
Hello,
We're sorry to hear you feel this way about your experience, as respect and professionalism are important in every interaction. We take feedback like this seriously and would like the opportunity to connect and address your concerns directly. You can reach me using the contact below.
Thank you,
Cory Nielsen - BDC Administrator - cnielsen@avondalenissan.com
by 2024 NISSAN FRONTIER S/SV Owner on 04/02/2026Verified Service
Kyle was amazing. The whole service team was professional, friendly, and very informative. You get the impression you are with a tight-knit family when you walk in the door. Although my new truck acts like it wants to continuously fall apart, I have faith Kyle and the team will keep it going.
by Avondale Nissan on 04/03/2026
We're happy to hear that Kyle and the team have taken such great care of you! Thank you for choosing Avondale Nissan and for sharing your feedback. Safe travels ahead in your new truck!
by 2020 NISSAN TITAN SV/SL/PRO-4X/PLAT Owner on 03/01/2026Verified Service
I came in for a scheduled oil change and was told it would take about an hour and a half. Instead, it took nearly three hours. That's a significant difference from what was promised, and it made the visit very inconvenient. Unfortunately, this experience makes me hesitant to return.
by Avondale Nissan on 03/05/2026
Hello,
Thank you for your review and for visiting us for your recent service appointment.
We always strive to provide accurate timing estimates for routine services like an oil change. Occasionally, factors in the service lane or additional inspections can extend the visit longer than originally expected, but keeping customers updated during that time is an important part of the experience.
I appreciate you sharing your perspective, as feedback like this helps us continue refining how we schedule and communicate with our guests.
If you're willing to discuss your visit further, please feel free to contact me directly. I would be happy to speak with you.
Shelby Williams
Service Manager
(602) 782-1730
by 2022 NISSAN ROGUE PLATINUM Owner on 01/19/2026Verified Service
I was immediately greated by a very friendly gentleman who sent out The technician Fransico, who was " extremely" helpful & kept me informed about the process. The waiting area was great & I was able to do my work while I waited. They got me taken care of much quicker than expected & I was very please with the entire experience.!
by Avondale Nissan on 01/19/2026
We're happy to hear Francisco and our team at Avondale Nissan Service Center made your experience smooth and efficient. Safe travels, and we hope to serve you again soon!
by 2017 NISSAN MAXIMA 3.5S/SV/SL/SR/PLAT Owner on 12/03/2025Verified Service
It was easy to make an appointment and schedule a convenient time to get service. The service advisor was courteous and professional. I was advised of every step along the way while my car was being worked on. The work was completed in a timely manner.
by Avondale Nissan on 12/05/2025
Hi Vince, thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Avondale Nissan! Safe travels!
by Ricardo H. on 10/21/2025Verified Service
They are supposed to be service advisors? Took in for starter issues and the car startered fine both times they started it so why not give advise and not charge you $200 for nothing? You need to take off the starter to get a proper reading not just do a test that I could have done for free at Autozone!!! Felt like I got ripped off
by Avondale Nissan on 10/27/2025
Hello Ricardo,
We place a very high importance on respecting the trust our customers have in us to provide transparent service and act with integrity. I'm sorry to hear that your recent visit left you feeling dissatisfied.
When a vehicle presents intermittent starting issues, our technicians follow a diagnostic process designed to identify both obvious and underlying causes. In your case, the starter appeared to function normally during testing, which can make pinpointing the issue more complex. While we understand your frustration, the diagnostic fee covers the time and expertise required to perform these evaluations, even when the results are inconclusive.
Removing the starter without clear evidence of failure could risk unnecessary labor and cost. That said, we always aim to provide guidance based on what we observe and recommend next steps that are in the customer's best interest.
We aim to support our customers, and I'd appreciate the opportunity to see if there's anything we can do to help you further. If you'd like to discuss your experience or any additional concerns, please reach out to me directly at (602) 782-1730.
Thank you,
Shelby Williams
Service Manager
(602) 782-1730
by Jim P. on 10/20/2025Verified Service
They discovered my problem quickly and contacted me to get approval for the fix. Francisco explained the problem and recommended fix. Was going to be in the shop for 2 days. Got the parts overnight fixed next day got my truck back a day earlier great service.
by Avondale Nissan on 10/21/2025
Hi Jim, thank you for sharing your feedback about Francisco and our team! We appreciate you trusting Avondale Nissan with your business and we hope to see you again down the road. Take care!
by 2020 JEEP WRANGLER UNLIMITED SAHARA Owner on 09/30/2025Verified Service
Brought in to be have a few things checked on. Of course stayed everything fine.
Few days later, went over a bump and steering wheel shook violently.
Had to try and pull over, very hard.
Took to Big O and they confirmed, needed shocks, tire rods, stabilizer etc
$3000 later.
Yea thanks for the safety check!
by Avondale Nissan on 10/02/2025
Hi Zoey,
Thank you for sharing your experience. We regret to hear about the issues you encountered after your visit. Your safety is our top priority, and it's concerning to learn that your vehicle required significant repairs shortly after a check with us.
We'd appreciate the opportunity to look into this further and understand what happened. Please reach out to me directly at (602) 782-1730 so we can review your service history and see how we can make this right.
Thank you again for bringing this to our attention.
Best regards,
Shelby Williams
Service Manager
(602) 782-1730
by 2023 NISSAN ROGUE SV Owner on 08/06/2026Verified Service
I like the way they kept Us updated thru the whole process. The team has an excellent customer service.
by Avondale Nissan on 08/06/2026
Thank you for sharing your feedback about the Avondale Nissan team! We hope to see you again down the road!
by 2023 NISSAN ROGUE SV Owner on 07/01/2026Verified Service
I liked how nice and quick Christian was, I didn't like that I was told I had to reschedule another appointment to get my car inspected for some concerns I had aside from the oil change.
by Avondale Nissan on 07/02/2026
Thank you for sharing your feedback and for highlighting the great service received from Christian. We apologize for any inconvenience caused by needing to schedule another appointment. If you have any questions, please don't hesitate to reach out. We hope to see you back at Avondale Nissan!
by 2017 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 06/30/2026Verified Service
Christian got my car in quickly and had all fluids checked and filled in less than 30 min. I look forward to his assistance at my next check-up.
by Avondale Nissan on 07/01/2026
We're pleased to hear that Christian provided efficient and thorough service. We look forward to assisting you again in the future! Thank you for choosing Avondale Nissan.
by Eric M. on 06/22/2026Verified Shopper
I called about a car that they said was onsite. Drove 30 minutes and had to wait another 20 just for the car not to be there. Complete was of time. Get you in the door and try to sell you something else.
by Avondale Nissan on 06/23/2026
Eric, I'm really sorry to hear about your recent visit and the inconvenience it caused. We never intend to waste our customers' time or mislead them in any way. It's clear we fell short of our high standards during your visit and for that, I apologize. I'd love an opportunity to make things right and assist you with finding the vehicle you're interested in. If you're open to it, please reach out to me so we can discuss how best to proceed. Thank you for sharing your feedback with us. Cory Nielsen - BDC Administrator - cnielsen@avondalenissan.com
by 2025 NISSAN KICKS SR Owner on 06/05/2026Verified Service
Overall, good service, quick professional. The only thing I recommend is if there is a car wash on site that a car wash is done and that smudges from greasy hands aren't all over my car otherwise great service.
by Avondale Nissan on 06/08/2026
Thank you for choosing Avondale Nissan and sharing your overall positive experience with us. We are happy to hear that our service was quick and professional. Your feedback about washing the car is greatly appreciated as we are always looking for areas to improve. We look forward to welcoming you back in the future. Safe travels ahead!
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Top Services Performed
Based on CARFAX Service History, Avondale Nissan specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Rotation
Tire Service & Repair
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Based on CARFAX Service History, Avondale Nissan specializes in these makes, in addition to many others.
What do verified customers think about Avondale Nissan in Avondale, AZ?
Verified customers who visit Avondale Nissan in Avondale, AZ rate this business 4.4 out of 5 stars, with 788 reviews. 2,607 customers favorited this location.
How can I contact Avondale Nissan in Avondale, AZ?
To reach the sales team at Avondale Nissan in Avondale, AZ, call (602) 830-9564. To reach the service department, call (623) 907-5000
How can I schedule a service appointment with Avondale Nissan in Avondale, AZ?
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