by 2023 TOYOTA CAMRY XLE Owner on 02/28/2023Verified Service
Quick in and out. Was expecting the oil would be changed, but dealer says with synthetic initial change does not occur until 10K miles. A bit surprised by that.
by AutoNation Toyota Fort Myers on 03/02/2023
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Jim B. on 02/27/2023Verified Shopper
The car they have is listed wrong. I informed them. They never read the message and have been a nuisance ever since. Sorry I tried to help.
by AutoNation Toyota Fort Myers on 03/02/2023
Hi Jim, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (239) 321-5413 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
by 2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner on 02/17/2023Verified Service
Service Representative was great. He went above & beyond keeping me informed and was helpful satisfying my request.
by AutoNation Toyota Fort Myers on 02/18/2023
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
by 2020 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 02/16/2023Verified Service
I had a great service, and repair experience on my Vehicle, Mr. Mark Trillas as my Service Advisor made sure the reason I got to the dealer was taken care of accordingly. Thanks!
by AutoNation Toyota Fort Myers on 02/18/2023
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
by 2019 TOYOTA HIGHLANDER SE/XLE Owner on 02/07/2023Verified Service
Very I have in appointment I dropped my car at 8:30 at 4 I call they tell they havent do anything yet thats not right .
by AutoNation Toyota Fort Myers on 02/08/2023
Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
by 2020 TOYOTA COROLLA LE Owner on 02/01/2023Verified Service
I waited for more than an hour beyond my appointment time, but I couldn't wait any longer, so I went home.
by AutoNation Toyota Fort Myers on 02/03/2023
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.
by 2007 TOYOTA CAMRY SOLARA SE/SLE Owner on 01/27/2023Verified Service
I have complete trust and confidence in the service especially Dan, it has always been done efficiently and most importantly right!
by AutoNation Toyota Fort Myers on 01/30/2023
Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
by 2021 HONDA CIVIC EX Owner on 01/14/2023Verified Service
Nothing wrong with the carTech explained TPS sensors will trigger if over inflated. From 36 psi to 32 psi solved the problem.
by AutoNation Toyota Fort Myers on 01/18/2023
Hello, we appreciate you taking the time to leave us feedback! If you need more help, our team is available to talk -- safe travels!
by 2014 TOYOTA RAV4 LIMITED Owner on 01/01/2023Verified Service
Very friendly and complete. Handled transportation to and from dealership. We had 2 cars serviced. Very satisfied
by AutoNation Toyota Fort Myers on 01/04/2023
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
by 2020 TOYOTA CAMRY LE Owner on 12/09/2022Verified Service
Efficient and friendly team at Autonation.
Good fresh brewed free coffee and
comfortable waiting area.
by AutoNation Toyota Fort Myers on 12/10/2022
Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
by 2005 TOYOTA CAMRY LE/XLE/SE Owner on 11/12/2022Verified Service
Service rep lied about mechanic working on my car when I could see it was in the same parking spot for 4hrs. Manager did NOTHING when told. All this on giving Autonation a second chance for the previous bad experience. Never again!!!
by AutoNation Toyota Fort Myers on 11/19/2022
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Here at AutoNation Toyota Fort Myers, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (239) 321-5413 to discuss ways we can better serve you in the future.
by 2017 TOYOTA HIGHLANDER LIMITED/LTD PL Owner on 11/01/2022Verified Service
Arrived for my appointment for an oil change and was told it would be a 2 1/2 to 3 hour wait. And it was.......learned another lesson on why I despise this dealership.
by AutoNation Toyota Fort Myers on 11/07/2022
Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!
by 2017 TOYOTA RAV4 XLE Owner on 10/22/2022Verified Service
Great customer service. Customer service Representative was fantastic, he made sure I was informed of issues and got car in and out quickly.
by AutoNation Toyota Fort Myers on 10/28/2022
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
by Barbara D. on 10/16/2022Verified Service
It was good, tough time with the hurricane and losing my car due to flood damage. I Loved my little car which is now in car heaven.
by AutoNation Toyota Fort Myers on 10/20/2022
Hi Barbara, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
by 2003 TOYOTA CAMRY LE/XLE/SE Owner on 10/12/2022Verified Service
Had a lifetime battery replacement without an appointment, took longer than expected but no hassle on the replacement.
by AutoNation Toyota Fort Myers on 10/17/2022
Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!
by 2021 TOYOTA RAV4 XLE PREMIUM/XSE Owner on 09/27/2022Verified Service
They need improvement in the checking in service. It took an hour just to get the car into service and another hour for them to fix it with an appointment..
by AutoNation Toyota Fort Myers on 09/30/2022
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.
by 2015 TOYOTA AVALON HYBRD/PREM/TUR/LTD Owner on 09/03/2022Verified Service
I brought the car in for an oil and transmission fluid change. They returned the car in the stated time frame and the price was less than what was quoted. Driving home I could feel the difference in the ride because of the tranny fluid change.
by AutoNation Toyota Fort Myers on 09/09/2022
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
by 2018 TOYOTA RAV4 SE Owner on 08/09/2022Verified Service
Dan, as always very helpful and took care of us in no time and I was out with in the hour..The technician are well qualified and they take theirs work very seriously ..
by 2020 TOYOTA TUNDRA CREWMAX 1794/PLATN Owner on 07/26/2022Verified Service
Shantel Tolbert is always my Service Advisor.
She goes Above and Beyond Everytime!
Customer Service, Customer Service!
by 2003 TOYOTA TACOMA XTRACAB Owner on 07/15/2022Verified Service
Great service I will recommend auto nation Toyota to anyone,they were great.Thanks I was treated well let say King they did a great job in my car excellent
