by 2014 ACURA MDX TECH Owner on 08/29/2026Verified Service
The car was there for a recall.They discovered a leak on the oil pump seal.Funny enough months earlier,they had installed the timing belt and never mentioned the need the change the oil pump leak.Now the warranty is expired and I have to cough up a cost of $3500 out of pocket.
by AutoNation Acura Hunt Valley on 08/31/2026
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (443) 608-5140 to discuss what we can do to help.
by 2019 ACURA MDX ADVANCE Owner on 05/09/2026Verified Service
It took 2 years and multiple calls, many of which were never returned, to have 2 recalls completed. The current service director seems great. Can't say the same for the 2 people working with him. It took contacting Acura's corporate office to finally have these repairs completed. Hopefully the new service director can get the department on track. They've been way off for years now.
by AutoNation Acura Hunt Valley on 05/11/2026
Hello, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (443) 608-5140 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
by 2013 ACURA TSX SE Owner on 12/22/2025Verified Service
Very quick service for my car, and agent kept me informed.
My only complaint is that after service was complete, whoever drove my car to the front lot pulled the emergency brake up SO hard that neither I, nor the agent at the front desk, could budge it. I was really afraid it was damaged.
by AutoNation Acura Hunt Valley on 12/22/2025
Hello, thank you for taking the time to leave us feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (443) 608-5140 when you have a chance. Thank you, and we look forward to hearing from you.
by 2020 ACURA MDX Owner on 10/17/2026Verified Service
Attempted to be upsold on services the car didn't need didn't need with ridiculous prices. Service writer was more of a salesman than someone who actually knew cars sadly. Couldn't answer simple technical questions.
by AutoNation Acura Hunt Valley on 10/18/2026
Hello, we regret to hear that you had this experience with us. Please reach out to us at (443) 608-5140 when you can so we can address this situation directly. Thank you and have a great day.
by 2020 ACURA MDX Owner on 10/09/2026Verified Service
I had a list of service items done that took almost 8 hours. My service person (I think her name was Alexis) checked on me often and offered transportation to local businesses several time.
by AutoNation Acura Hunt Valley on 10/11/2026
Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
by 2016 ACURA MDX ADVANCE Owner on 09/13/2026Verified Service
The lady had a attitude when I told her what she recommended most of it had been done and I sent her the car fax.Also they said the car had never been there that's not what car fax says than they found it
by AutoNation Acura Hunt Valley on 09/14/2026
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (443) 608-5140. We would appreciate the chance to turn your experience around.
by 2017 ACURA MDX ADVANCE Owner on 09/09/2026Verified Service
This dealship has great service always. They are reachable, dependable, and the atmosphere is always peaceful despite how busy they may be.
by AutoNation Acura Hunt Valley on 09/10/2026
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
by 2019 ACURA RDX ADVANCE Owner on 08/14/2026Verified Service
There's nothing so far that I don't like about it.Brett was very good and understanding.He told me what my car needed.They also video and the service manager is telling you what needs to be done and show you that's the plus in my book.
by AutoNation Acura Hunt Valley on 08/16/2026
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2022 ACURA RDX TECHNOLOGY Owner on 07/10/2026Verified Service
Jason is a great Service Advisor. He let me know the status of the job and even provided a video of the tech working on my car. He told me I would be in and out within 90 minutes and he was right on time! Exceptional service
by AutoNation Acura Hunt Valley on 07/12/2026
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Hunt Valley! If you have any further questions, please give us a call. We're always happy to help!
by 2016 ACURA MDX TECH Owner on 06/29/2026Verified Service
Great communication from the service writer. Paid for my Uber transportation to and from the dealership!! I'll be back for sure!
by AutoNation Acura Hunt Valley on 06/30/2026
Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
by 2018 ACURA RDX TECHNOLOGY Owner on 05/10/2026Verified Service
I called bc my car had been recalled for a part. I was able to get seen the next day. The employees were helpful and the service was great.
by AutoNation Acura Hunt Valley on 05/11/2026
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2025 ACURA INTEGRA A-SPEC Owner on 03/12/2026Verified Service
I gave 4 stars because it was a good experience overall except for the first guy I met. He was unprofessional and had an attitude. Other than that everyone else was friendly.
by AutoNation Acura Hunt Valley on 03/13/2026
Hello, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (443) 608-5140 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
by 2023 ACURA MDX ADVANCE Owner on 11/13/2025Verified Service
Car was serviced in a very efficient manner and delivered when promised. Would have been nice to maybe have the car vacuumed/cleaned a bit but most importantly was to have the car delivered timely.
by AutoNation Acura Hunt Valley on 11/14/2025
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
by Fred P. on 08/01/2025Verified Service
Disappointed in the amount of time it took to complete the recall. SA Benjamin stated the service would take about 2 hours. 4 hours later, I inquired about my car and Benjamin did not remember what was being done to my car and could not recall my name. I got the impression that my service was completed a long time ago and Benjamin neglected to inform me.
by AutoNation Acura Hunt Valley on 08/03/2025
Hi Fred, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (443) 608-5140 to discuss what we can do to help.
by 2019 ACURA MDX ADVANCE Owner on 08/11/2024Verified Service
George was wonderful. He explained the service and about how long it would take to complete. The service was completed early. George went over the service and let me know what would need attention in the future. Thank you George for a great experience.
by AutoNation Acura Hunt Valley on 08/13/2024
We appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
by 2018 ACURA MDX TECH Owner on 07/18/2023Verified Service
I always feel great about my service experience at Acura Hunt Valley, I can trust the recommendations they make for future service and the overall care of my car. The technicians are friendly, polite and knowledgeable. I will continue to have my car serviced at Hunt Valley.
by AutoNation Acura Hunt Valley on 07/19/2023
Hi, thank you so much for your positive comments about AutoNation Acura Hunt Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2017 ACURA MDX ADVANCE Owner on 04/18/2022Verified Service
Mr. Loyd and George especially tool very good care of myself and my husband when we came in. Customer service was exceptional, everyone was very helpful and nice. It was great to see people smile eager to help and willing. The General manager was very nice as well. I would recommend this Acura car dealership to service your Acura.
by AutoNation Acura Hunt Valley on 05/09/2022
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
by 2019 ACURA TLX TECHNOLOGY Owner on 01/30/2022Verified Service
I have a recall for my fuel pump back in November 2021 took it to the dealership AutoNation Acura at Hunt Valley to get it replace they claim they put a new fuel pump on but two week ago in January 2022 my car was making motorcycle noise on a 40,000 dollar car found out it was the fuel pump they never fix so my regard is this dealership will not fix your recall the first time around which could be dangerous.
by 2017 ACURA RDX Owner on 10/26/2026Verified Service
They were very professional and helpful.
by AutoNation Acura Hunt Valley on 10/27/2026
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by 2014 ACURA MDX Owner on 10/24/2026Verified Service
I already did a review..I already did a reviw
by AutoNation Acura Hunt Valley on 10/24/2026
Hello, we really appreciate your positive review! We hope you have a great day!
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Service Information
12 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, AutoNation Acura Hunt Valley specializes in these services, in addition to many others.
Oil Change
Safety Inspection
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, AutoNation Acura Hunt Valley specializes in these makes, in addition to many others.
What do verified customers think about AutoNation Acura Hunt Valley in Cockeysville, MD?
Verified customers who visit AutoNation Acura Hunt Valley in Cockeysville, MD rate this business 4.3 out of 5 stars, with 166 reviews. 12 customers favorited this location.
How can I contact AutoNation Acura Hunt Valley in Cockeysville, MD?
To reach the sales team at AutoNation Acura Hunt Valley in Cockeysville, MD, call (855) 961-2355. To reach the service department, call (855) 607-2682
Does AutoNation Acura Hunt Valley in Cockeysville, MD have a service center?
Yes, AutoNation Acura Hunt Valley in Cockeysville, MD does have a service center. You can contact the service department at (855) 607-2682.
