They seemed a little confused by my wanting to test drive and then buy the car despite my email letting the dealership know I was coming from two hours away to do so. Maybe it was just an off day. The car was purchased "as is". It needs substantial repairs but only from lack of maintenance. Be a savvy buyer!
by Camri C. on 03/04/2026Verified Purchase
Car salesman didn't stick around long. Didn't tell me anything about the car I wanted to look at. Luckily I took my husband who is car savvy and looked at the cars for me before I bought one. Which I did end up loving and it's a good reliable car. Praise God. But I pretty much had to do my own research on each car before 7 bought one and read each Carfax before purchase as well.
by William V. on 05/03/2026Verified Shopper
We are on hold. My youngest son needs to get driver's license then we should qualify for the loan. We hope to converse again within 2 weeks.
by Jameel J. on 04/10/2026Verified Purchase
My experience was top tier service they didn't walk around with me while we shopped they were straight forward with each car. Carfax were listed on the cars.
by 2009 CHEVROLET COBALT LT Shopper on 09/08/2025Verified Purchase
Great customer service! Good reliable cars and everyone was very helpful. Bought my 2nd car from this place. Highly recommend
by Eric L. on 08/27/2025Verified Shopper
I believe they had more vehicles that we were not aware of in our price range but whenever offered or brought over of these vehicles...
Besides that good hospitality
by Lisa L. on 08/14/2025Verified Shopper
I think they're a scam. They post beautiful cars and then you get out there to look at it and it's nothing like the picture on it. They're a f ing scam.
by Leila G. on 11/09/2024Verified Shopper
Was horrible there was no Deler on the side. It was a young lady. Looks like a cashier on the barrier window. They don't want to negotiate. They want you to literally just take the car the price they put on that car. It was horrible. She had to call somebody to ask for negotiation on the phone and the person wasn't there just a teenager going back-and-forth with the Deler on the phone was horrible
by Jerry Y. on 10/21/2024Verified Purchase
Isaiah and sales people were great! Consider it like a thrift store for cars. They check to make sure it will pass inspections but that's all. No guarantees or warranties. When you buy, the rest is on you. Do your research on the vehicle and the quirks that it has and then be prepared to fix those things when it happens. - They are happy to let you drive the vehicle and decide.
by Dana K. on 08/19/2024Verified Shopper
The people at the dealership were nice enough, but the inventory was quite poor. This is definitely one of those places that photographs the cars only from their best angle and conveniently ignores the worst aspects of the cars. It felt like browsing at a flea market.
by 2007 MERCURY GRAND MARQUIS LS Shopper on 04/16/2022Verified Purchase
Carlos and the whole staff were great. I needed a float boat for a bad back. I looked for a month and saw nothing untill l found AUTO EXPRESS they had a good car at a good at a good price. No haggle price is a fair way to buy from them. I will recommend them to any friend! Paperwork is done in minutes not hours. A+++++ from me!!!!!!!!!!!!!!!
by 2007 TOYOTA CAMRY LE/XLE/SE Shopper on 02/02/2022Verified Shopper
Was not greeted by any one when I arrived. I looked at the cars available, just not expecting the actual conditions of the cars compared to the photo's provided on their website. Cars were in need of serious repairs, new paint, body work, a windshield, tires, etc...and that's just what was visible! I can only imagine actual mechanical repairs needed as well. Not a good/positive experience.
by 2009 SMART FORTWO PURE/PASSION Shopper on 06/13/2021Verified Shopper
Went to purchase the Aveo manual shift- had a cashiers check made out for the exact amont-dealer said that car was gone( i had just driven by it after I paid my mechanic $125 to check out 3 cars there) and wouldnt sell me the car I WANTED instead steered me to another car then said i needed cash only!
What a rip off!!
This car place should be closed down
by Teresa F. on 04/22/2021Verified Shopper
We drove over an hour and half to look at a vehicle from this place, we confirmed three different times that the vehicle was in fact still there and it was in good running condition. We get there and the vehicle in fact was not running. They informed us they was waiting on car parts and they would contact me in about a week. Still to this day I have not received any contact from them.
by Don W. on 07/26/2020Verified Purchase
Excellent buying experience. The salesperson showed me many vehicles. She understood what I was looking for. The business office was excellent. Got the paperwork done in virtually no time. I would not have a problem recommending this dealership.
by Jennifer B. on 05/06/2020Verified Shopper
I contacted the dealer about a car on his website. I wanted another pic of the odometer area as it looked broken on the initial pic. It was a 50 mile drive and he told me. MAYBE he could get around to it. Never got anything. Just a shame that he didnt want to do business since I had over 5k to pay cash on the spot.
by Brent P. on 01/23/2020Verified Shopper
Knowledgeable and friendly staff. Huge selection with prices clearly marked. Cars were appropriately priced for their condition. Free CarFax available for all vehicles. Did not buy from them due to finding a car through a personal friend but would have if that had not happened.
by Thomas B. on 01/06/2020Verified Purchase
I had a good experience in my car purchase. You just have to test drive every car in your price range. Some are good some are bad. The purchase I made was great. My car runs fantastic. The only thing is they don't go down on price. The price you see is not including taxes title and registration. When you look there make sure to have a extra 800. Or so on top of total price when purchasing a vehicle.
by Dennis P. on 09/29/2019Verified Purchase
Auto Express specializes in your basic transportation vehicle Recognizing I wasnt buying a new or even certified vehicle I-feel I got a good car for the price. The people at the dealership were friendly and worked with me to meet my needs My son who accompanied me is thinking about using Auto Express for a 2nd vehicle of his own
by Sherry G. on 03/08/2019Verified Purchase
They were so helpful. No pressure at all. Guided us towards cars that were in good running condition and we found exactly what our daughter wanted.
She is very happy and we thought the experience was one of the best car buying experiences.
Thank you for helping direct us the the best deals.
