by 2017 AUDI S8 PLUS QUATTRO Owner on 01/27/2026Verified Service
The 3 service advisors that I
worked with communicated in a clear, professional, and respectful manner. The service was completed successfully and within the time predicted. Thank you!
by Kim R. on 01/24/2026Verified Service
They were ready for me with a loaner when I arrived with zero wait time. He gave me an approximate time schedule, called me when it was ready and similar to pick up, everything was ready and good to go.
by 2012 AUDI A7 PREM/PREM PL/PREST Owner on 01/19/2026Verified Service
Josh was professional, friendly & knowledgeable. The service team serviced my vehicle in a timely manner. Remodel is absolutely gorgeous.
by 2020 AUDI A3 S-LINE PREMIUM PLUS Owner on 01/17/2026Verified Service
Outstanding experience from Audi Exchange Kirkwood with five star, white glove service! Our Service Advisor, Josh Greenlee, always exceeds expectations. Highly recommend this shop!
by 2020 AUDI TT Owner on 01/12/2026Verified Service
Great service once again ! Always feel comfortable and respected.
Josh does a great job taking care of our auto needs. He keeps us well informed and is professional and courteous.
by 2023 AUDI Q5 PREMIUM PLUS 45 Owner on 12/29/2025Verified Service
Excellent, friendly service. Clear explanation of work to be completed. Video is really helpful. Waiting area is great.
by 2024 AUDI Q3 PREMIUM PLUS S LINE 45 Owner on 12/27/2025Verified Service
Exceptional service, exceeded our expectations. Highly recommend Audi Exchange Kirkwood and Service Advisor, Josh Greenlee, for Audi service needs.
by 2024 AUDI Q5 E PREMIUM 55 Owner on 12/23/2025Verified Service
Always the best service from the showroom down to servicing. Jimmy & everyone else who helped were courteous, knowledgeable, and kind.
by 2025 AUDI Q7 PREMIUM PLUS Owner on 12/22/2025Verified Service
As always, the service was impeccable. Arman listened to my concerns, responded professionally and I was back on the road in less than one hour. The waiting lounge was great with plenty of room as well as privacy to work virtually while waiting.
by 2025 AUDI A3 PREMIUM PLUS Shopper on 12/16/2025Verified Purchase
Jasmin in sales was wonderful as well as Amanda in finance! Thanks so much for an easy and seamless process.
:)
by 2022 AUDI Q3 PREMIUM PLUS S LINE 45 Owner on 12/01/2025Verified Service
The best customer service!! Arman worked diligently to take care of us with frequent and transparent communication and my family truly appreciates his efforts to ensure our satisfaction and safety. Very friendly and knowledgeable.
by 2025 AUDI Q5 PREMIUM PLUS Owner on 12/01/2025Verified Service
I was very pleased with the staff and commitment to ensuring my vehicle was in perfect working order !!
by 2018 AUDI A4 PREMIUM PLUS Owner on 11/30/2025Verified Service
Very informative service representatives. Scheduling was easy and work completed very efficiently. Great dealer and great service department.
by 2023 AUDI A4 PREMIUM PLUS 45 Owner on 11/29/2025Verified Service
Great service. Jimmy Puckett is very helpful. The dealership is very beautiful and all my concerns were met.
by 2025 AUDI Q5 PREMIUM 45 Owner on 11/29/2025Verified Service
Best Audi dealer and service experience in the STL area. The waiting areas and amenities are so nice - it was almost a bummer when I got the text that my car was ready!
by 2022 AUDI SQ8 PRESTIGE Owner on 11/22/2025Verified Service
Great atmosphere, met me before the vehicle stop rolling. Efficiently checked me in and got the work done right on time. Easy check out and a washed vehicle (could kick up the wash job just a bit). Well Done!!
by 2025 AUDI Q5 PREMIUM PLUS Shopper on 11/02/2025Verified Purchase
Great experience and beautiful showroom. I worked with Jasmin who was incredibly accommodating and made sure I was happy with my purchasing experience. Would highly recommend.
by 2023 AUDI SQ5 PRESTIGE Owner on 10/27/2025Verified Service
Had a ride waiting to take me back home within 10 minutes of dropping off my car. My car was finished earlier than expected! I wasn't told of anything else "wrong" with the car! Upon pick up car was clean and waiting for me outside! Great experience!
by 2019 AUDI A4 PREMIUM PLUS Owner on 10/26/2025Verified Service
The Best for Audi service! Jimmy did a great job in communicating with me throughout the service and discussing the next service plan.
by 2024 AUDI Q3 PREMIUM S LINE 45 Owner on 10/13/2025Verified Service
I loved my service advisor. I liked the video. I liked the snacks provided and that attentiveness to details when I asked questions.
