by 2025 AUDI A6 E-TRON PREMIUM PLUS 55 Owner on 09/29/2026Verified Service
The team was friendly and courteous and took the time to listen. They kept me updated on the status of my service and responded to my phone calls. Even though my issue stems from a larger Audi EV software problem, I feel the team is working with Audi on a solution. I trust that the team will be prepared to work with clients to efficiently implement the solution once it becomes available from Audi.
by 2020 AUDI Q3 PREMIUM S LINE Owner on 09/12/2026Verified Service
The dealership attempted to convince me to get services my car did not need, at a cost that was nearly three times the cost at other service providers. I do not recommend this dealership at all - they try to convince you that your car has problems and then charge you huge sums to "fix" it.
by 2016 AUDI Q3 PREMIUM PLUS Owner on 04/16/2026Verified Service
Everytime I drop my car off, Luke and the technicians take care of me. I was providing a loaner as soon as I got there, and my car was quickly serviced. The Payments system was easy to use. Luke kept me informed of the status of my car. Who is a pleasure to do business at Audi Arlington super satisfied with the customer service and care given at this location!
by 2014 AUDI Q5 TDI PREMIUM PLUS Owner on 12/04/2025Verified Service
Although the appointment was on short notice, and they got me in quickly, it took over three hours for a battery change on my 2014 Q5 TDI. The waiting room was nice, but it was out of snacks and drinks. The WiFi was unreliable, making it difficult to work on my computer while I waited.
by 2017 AUDI Q7 PREMIUM PLUS Owner on 10/16/2026Verified Service
Very helpful service manager Ricky who helped us with a wheel bearing problem which interrupted a trip while we were several hundred miles from home.
by 2024 AUDI Q4 E-TRON SPORTBACK PREMI Owner on 09/24/2026Verified Service
Audi Arlington was honest and truthful about what my car needed. They did not try to pressure or upsell. I always feel at ease at this dealership.
by 2018 AUDI Q5 PREMIUM PLUS Owner on 08/09/2026Verified Service
My vehicle has only 34,000 miles. Why was an 80,000 mile checkup performed for $3300. Will discuss with aervice manager when he returns. Also vehicle Recall dispute.
by Bradley Ferringer on 08/10/2026
Hi Jennifer, We appreciate you reaching out to us with your feedback. The 80k service was performed because of time expiration of 8 years. That service is what is due by time on your vehicle. There are no open recalls on your vehicle. Maybe you were thinking of a warranty extension? We have a loaner vehicle request submitted for you. Once a loaner is available, we can support you dropping off your Audi for further review. We'll be in touch.
by 2025 AUDI Q7 PREMIUM PLUS Owner on 07/18/2026Verified Service
I was very satisfied with the service. It took a long time to get it done, but overall the service was good. However, I do have one of my tires that seems to have a slow air leak. I was thinking they probably should've caught that..
by Joselyn M. on 06/22/2026Verified Service
The service person did not properly update the information reflecting me as the new owner which caused all correspondence to be sent to the previous owner.
by 2019 AUDI A8 L Owner on 06/15/2026Verified Service
It took nine days to complete the diagnosis (at nearly $2000). The diagnosis proved to be wrong or incomplete. The repairs took another 3-5 days.
by 2021 AUDI A6 PRESTIGE Owner on 05/25/2026Verified Service
The service rep Erik Batbod was so great, working with the warranty people to get my car fixed. He left me know everything that was going on every step. I highly recommend this shop.
by 2025 AUDI Q8 PRESTIGE S-LINE Owner on 05/12/2026Verified Service
Made app't for 0800 Monday morning, vehicle was not touched until at least Tuesday afternoon...why did I even make an appointment?
by 2021 AUDI Q5 PREMIUM PLUS Owner on 05/06/2026Verified Service
My experience was phenomenol. I worked with Erik. His level of professionalism, customer service and kindness are commendable. He went above and beyond to ensure I received top notch service. Thank you Erik for all you do, as well as the entire team.
by 2019 AUDI Q7 PRESTIGE Owner on 04/29/2026Verified Service
Very satisfying with the service representative and the support staff. Helped resolve my issues and made the repairs easier.
by 2016 AUDI A4 PREMIUM PLUS S-LINE Owner on 04/27/2026Verified Service
Costumer service at this place is not a strength. You are not treated well and it is always an unpleasant experience.
by 2022 AUDI Q5 PREMIUM 45 Owner on 03/06/2026Verified Service
Excellent customer service.
Service personnel very courteous and explained everything in detail.
Very pleased in how they took care of my vehicle and thank you for the complimentary car wash!
by 2021 AUDI Q3 PREMIUM PLUS S LINE 45 Owner on 02/23/2026Verified Service
I had oil change and check up. Waiting for vehicle. Lounge was nice and my car was completed in a timely manner.
by 2021 AUDI Q3 PREMIUM S LINE 45 Owner on 02/12/2026Verified Service
The service manager, Robert Harrell went above and beyond his job description to help me navigate this situation.
by 2019 AUDI E-TRON PREMIUM PLUS Owner on 01/12/2026Verified Service
The staff at Arlington Audi were very helpful and communicated clearly. I had a recall service completed promptly, and they kept me well informed about the work that was done. Overall, a smooth and professional experience.
by 2023 AUDI A3 PREMIUM Owner on 12/14/2025Verified Service
Audi Arlington provided great service and attention during my 50k mile service. Luke was professional and set my expectations for the service. He even called me afterwards, apologized for not walking me out.
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Service Information
7 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Audi Arlington specializes in these services, in addition to many others.
Brake Service
Oil Change
Safety Inspection
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Audi Arlington specializes in these makes, in addition to many others.
What do verified customers think about Audi Arlington in Arlington, VA?
Verified customers who visit Audi Arlington in Arlington, VA rate this business 4.3 out of 5 stars, with 55 reviews. 7 customers favorited this location.
How can I contact Audi Arlington in Arlington, VA?
To reach the sales team at Audi Arlington in Arlington, VA, call (703) 739-7460. To reach the service department, call (703) 739-7460
Does Audi Arlington in Arlington, VA have a service center?
Yes, Audi Arlington in Arlington, VA does have a service center. You can contact the service department at (703) 739-7460.
