by 2016 HONDA ACCORD SPORT Owner on 05/14/2026Verified Service
Atlantic Coast Honda has the most reliable service center of any dealership in Jacksonville. Since purchasing my 2016 Honda Accord I've only had my car serviced at Atlantic Coast/Duval Honda. My car is still running the same as the day I bought it with over 200K miles!
by Atlantic Coast Honda on 05/14/2026
Hearing that your Accord is still running strong with over 200K miles is the best feedback we could receive! Thank you for choosing our team over the years!
by 2018 HONDA CIVIC EX Owner on 05/11/2026Verified Service
I had scheduled an appointment to get a oil change at 8:30AM. The service was fast as I was in and out at in an hour and a half, the service advisor Kristie even applied my coupon for the $39.95 oil change and filter. Kristie is super friendly and she made sure that I was comfortable during my wait for my car to be serviced.
by Atlantic Coast Honda on 05/12/2026
We're grateful for your five-star review! We'll be sure to share your feedback with Kristie and the rest of our team. We're so glad that you had such a positive experience at Atlantic Coast Honda and look forward to seeing you at your next appointment!
by Sal S. on 05/01/2026Verified Service
I bring my vehicle to Atlantic Coast Honda for all my service needs on my vehicle because I can trust them and they keep me up-to-date and let me know what is wrong with my vehicle when I bring it in for service. I work with the service advisor. His name is Sal. He has been my service advisor for many years and a really great guy and he is highly recommended. If you need service on your vehicle go see Sal at Atlantic Coast Honda.
by Atlantic Coast Honda on 05/01/2026
Sal, it is great to hear the trust you have built with the team at Atlantic Coast Honda over the years. Having a service advisor like Sal who keeps you informed and takes care of your vehicle makes all the difference. We truly appreciate your loyalty and recommendation, and we look forward to continuing to support you at your future visits.
by 2023 HONDA ACCORD TOURING HYBRID Owner on 04/25/2026Verified Service
Car was taken there for issues with remote start and keyless access. It takes at least three attempts for the remote start to work. And even after resetting the head unit to factory settings, the keyless access doesn't beep upon unlock.
Was told it is operating as intended. It used to work and now it doesn't. I don't understand how that's "as intended." Have never had a good experience at this location.
by Atlantic Coast Honda on 04/27/2026
I'm truly disappointed to hear that your issues with the remote start and keyless access weren't resolved to your satisfaction. I'd like to take another look into this for you and see how we can address these concerns more effectively. Please reach out so we can discuss further, thank you.
Juli Martin - Service Manager - juliannemartin@lithia.com
by 2020 HONDA HR-V EX Owner on 04/19/2026Verified Service
The technicians kept giving progress and let me know what needed to be done and what can wait. I enjoyed a cup of coffee, but a danish would've been nice to go with it, lol. Seriously, I haven't had any bad experiences with the service team that they didn't make right. Yes, I would recommend a friend get their Honda serviced there.
by Atlantic Coast Honda on 04/20/2026
We're so grateful for your support! Thank you for choosing Atlantic Coast Honda and for sharing your feedback about our team. We'll see what we can do about the danishes! See you next time.
by 2021 HONDA CR-V EX Owner on 04/10/2026Verified Service
My Advisor Kacy is the best. She answered all of my questions and made sure I was comfortable while I waited. The wait wasn't very long and she explained the final report of my vehicle to me. Also getting an booking an appointment on line was quick and easy
by Atlantic Coast Honda on 04/11/2026
We are happy to hear Kacy kept you comfortable and well-informed. Thank you for choosing Atlantic Coast Honda and for sharing your experience. We wish you safe travels ahead!
by 2025 HONDA PILOT TOURING Owner on 04/09/2026Verified Service
Excellent service. I dropped my car off the night before & it was ready the next morning. I received a text when service started, about what additional service was needed if any (this time nothing additional), and when my car was ready to be picked up. I had a customer care representative assigned to my who was polite & attentive. I will definitely bring my car back here again.
by Atlantic Coast Honda on 04/10/2026
Thank you for the fantastic five-star review of Atlantic Coast Honda. We're very happy to hear that your experience with our team was positive, and the communication throughout your visit helped keep you informed and comfortable during the process.
It's always our goal to provide timely updates and a smooth service experience from start to finish, so we truly appreciate hearing this feedback. We look forward to the opportunity to serve you again in the future. Have a wonderful day!
by 2020 HONDA CIVIC EX Owner on 03/21/2026Verified Service
Always A Pleasure! Everyone is always Friendly and the atmosphere is calming! No worries. Thanks for delivering fast service from the beginning to the end! Special shout out to Matthew Johnson ( Service Advisor). This Honda Team has "Excellent" Customer Service
by Atlantic Coast Honda on 03/23/2026
Thank you for the stellar review! It's wonderful to hear that Matthew and our team consistently provide you with top-notch service here at Atlantic Coast Honda. We'll be here if you need assistance with anything in the future. Wishing you safe travels ahead!
by 2017 HONDA CIVIC LX Owner on 03/19/2026Verified Service
This is my first time at Honda cassat. Service is ok. Purchased 2 new tires. My record keep showing up under my brother. My brother keep getting messages and texts. Hold break was left on. Missing valve cover on tire. I came back again due to flat tire. Waited outside for 30 min. No one in line except me.
by Atlantic Coast Honda on 03/19/2026
Hello,
Thank you for taking the time to share your experience. I apologize for the issues you encountered during your visit, including the confusion with your account information. I would appreciate the opportunity to speak with you directly to discuss this matter further. When you have a moment, please reach out using the contact information below.
Sincerely,
Juli Martin - Service Manager - juliannemartin@lithia.com
by 2025 HONDA CR-V SPORT-L Owner on 03/07/2026Verified Service
I arrived a bit early, but they didn't complain. Service advisor was available right away. Explained what to expect and answered all my questions with no hesitation. Completed the work in a little over an hour and got me out of there. New ownership has improved the maintenance experience. I'll be back.
by Atlantic Coast Honda on 03/09/2026
Your positive feedback is greatly appreciated! We are glad to hear that our team was able to assist you right away and provide clear communication throughout your visit here at Atlantic Coast Honda. We look forward to seeing you again on your next visit!
by 2012 HONDA CIVIC LX Owner on 03/02/2026Verified Service
Made an appointment for a transmission fluid and oil change. Matthew was very friendly and helpful. I even met Kylie who works for a glass company. Since I have comprehensive insurance my windshield can be replaced free of charge
..I was very happy to hear that. Thanks Atlantic Coast Honda for providing excellent customer service...
by Atlantic Coast Honda on 03/02/2026
Thank you for choosing Atlantic Coast Honda! It's wonderful to hear that Matthew and our team took such excellent care of you during your recent visit. Safe travels until we see you again!
by 2021 HONDA ACCORD SPORT Owner on 02/27/2026Verified Service
I quit going to Pep Boys six years ago when I had a 2019 Honda Civic. I brought my Civic to Atlantic (Duval) Coast Honda for maintenance. I was so impressed with the overall diagnostic and the precision of service my car needed, and the costs. I decided to never take my Honda anywhere else. I've been a customer ever since 2019, and I don't plan on going to any other auto repair shop. Period
by Atlantic Coast Honda on 03/02/2026
We truly appreciate your loyalty and the trust you've placed in our team since 2019. It's great to hear that the care and attention your vehicle has received with us has made such a lasting impression. We're grateful to have you as part of our Atlantic Coast Honda family, and we look forward to taking care of you for many years to come. Thank you for your continued support!
by 2023 HONDA ACCORD EX Owner on 02/21/2026Verified Service
I had a great experience. My service advisor (John Blair) was professional, knowledgeable, and genuinely helpful throughout the entire process. They kept me informed about what was going on with my vehicle, explained everything clearly, and made sure I felt comfortable with the service being performed.
by Atlantic Coast Honda on 02/23/2026
We are happy to hear John kept you informed and comfortable during your visit! Thank you for choosing Atlantic Coast Honda and for sharing your experience. We truly appreciate your business and look forward to assisting you again down the road. Have a nice day!
by 2024 HONDA ACCORD EX Owner on 02/20/2026Verified Service
No loaner cars, nor shuttle for basic services. Oil change/inspection etcI was told the service would take ~1-1.5hrs.however, it was well over 2hrs. Also, they didn't vacuum car which is part of the service package. Service rep was niceand did offer me to come back for the vacuuming.
by Atlantic Coast Honda on 02/20/2026
Hello,
Thank you for taking the time to share your experience. We sincerely apologize for the long wait and for not completing the vacuum service during your visit. While we're glad to hear our team was helpful and offered to make it right, we understand how important it is for every part of your visit to meet expectations. Your feedback is appreciated and helps us improve. If you'd like to discuss your visit further, please reach out to me using the contact information below.
Sincerely,
Juli Martin - Service Manager - juliannemartin@lithia.com
by 2020 HONDA CR-V TOURING Owner on 02/20/2026Verified Service
I went in for an oil change and tire rotation. The oil change was done quickly and I'm not sure if the tire rotation was completed or not.
The cabin air filter was removed for inspection and replaced, but the passenger seat was left in the full recline position. It should have been placed in the same position it was in when the car came in for servicing. Also my dashcam was unpluged, why, that had nothing to do with the servicing.
by Atlantic Coast Honda on 02/20/2026
Hello,
Thank you for bringing this to our attention. We are glad to hear that your oil change was completed quickly, but we regret to learn about the concerns with your visit. Please reach out to me directly using the contact information below so we can discuss this matter further. Thank you, and I look forward to speaking with you soon.
Sincerely,
Juli Martin - Service Manager - juliannemartin@lithia.com
by 2020 SUBARU FORESTER SPORT Owner on 01/31/2026Verified Service
Paul and staff were really sweet. I was there with my 2 month old baby and they were constantly checking on me and the others in the waiting area to ensure we were comfortable. So easy to talk to and were serviced fairly. I appreciate the attention we were given and the car wash and vacuum they gave us! I recommend getting serviced here!
by Atlantic Coast Honda on 02/02/2026
Thank you so much for sharing your experience with us. We're delighted to hear that Paul and our team made you feel comfortable and cared for, especially while visiting with your little one. Your recommendation truly means a lot to us. Thank you for choosing Atlantic Coast Honda, and we look forward to welcoming you back down the road. Safe travels until next time!
by 2022 HONDA CR-V EXL Owner on 01/28/2026Verified Service
Service was wonderful. Service adviser was amazing, kind and kept me informed about my service. She sat with me and even discussed in depth future tire options and gave me quotes.
Service took 3 hours for an oil change. Tire rotation and full alignment. Plus them checking other components.
by Atlantic Coast Honda on 01/29/2026
Thank you for the five-star review of Atlantic Coast Honda! It's wonderful to hear our team kept you informed and discussed future options in detail. We truly appreciate your kind words and look forward to serving you again down the road. Until then, take care!
by 2023 HONDA ACCORD EX Owner on 12/27/2025Verified Service
The experience here is always great, glad to have Sal back, he is amazing! Just a little disappointed that you no longer offer shuttle service. We purchased a '26 Passport from Coggin and thinking about changing our service location due to not having the flexibility of being able to drop off and get a ride to work vs remaining with the vehicle or trying to find transportation.
by Atlantic Coast Honda on 12/29/2025
Thank you so much for your kind review. We're thrilled to hear that your experiences with us have been great and that having Sal back has made such a positive impact. We also understand your disappointment regarding the shuttle service, and we're sorry for the inconvenience this change has caused. Your flexibility and ability to get to work are important, and feedback like yours helps us better understand how this impacts our guests.
I would really appreciate the opportunity to talk with you about this further and explore how we can best support you moving forward. When you have a moment, please feel free to reach out using the contact information below. Thank you again for your loyalty and for sharing your thoughts with us.
Best,
Juli Martin - Service Manager - juliannemartin@lithia.com
by 2016 HONDA ODYSSEY EXL Owner on 10/27/2025Verified Service
Kristie was amazing! She took the time to clearly explain what needed to be fixed in my car and made sure I felt comfortable the whole time especially since I had my three kids with me. She was so nice and warm, and I really appreciated her patience and kindness. Excellent customer service!
by Atlantic Coast Honda on 10/28/2025
Customer satisfaction is very important to us. Kristie will be thrilled to hear that her welcoming and positive demeanor made your service experience enjoyable here at Atlantic Coast Honda. Thank you for taking the time to share your feedback. We look forward to assisting you and your family again with any future car needs. Until then, take care!
by 2017 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner on 10/19/2025Verified Service
Kacy did a great job and gave me professional and friendly service with the paperwork. A gentleman wiped my windshield clean as I was waiting to begin service. The time went quickly. When the service was completed, my car looked and operated perfectly well.
by Atlantic Coast Honda on 10/20/2025
We appreciate you taking the time to share your 5-star experience here at Atlantic Coast Honda! It's great to hear that Kacy and our team took such great care of you. Let us know if there is anything else we can assist you with down the road. Have a great day!
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Service Information
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2,237 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Atlantic Coast Honda specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Atlantic Coast Honda specializes in these makes, in addition to many others.
What do verified customers think about Atlantic Coast Honda in Jacksonville, FL?
Verified customers who visit Atlantic Coast Honda in Jacksonville, FL rate this business 4.7 out of 5 stars, with 1,392 reviews. 2,237 customers favorited this location.
How can I contact Atlantic Coast Honda in Jacksonville, FL?
To reach the sales team at Atlantic Coast Honda in Jacksonville, FL, call (904) 899-1900. To reach the service department, call (904) 899-1900
How can I schedule a service appointment with Atlantic Coast Honda in Jacksonville, FL?
