by 2026 HYUNDAI PALISADE CALLIGRAPHY Shopper on 05/16/2026Verified Purchase
What a fantastic experience I had with this group of people! Kenny "The Car Man" helped me find exactly what I wanted after another dealer basically bailed on me. Sam, Yessica and the rest of the folks never pressured me to settle for something else and they found my car in less than a week. Every step of the process has been excellent! New client for life!
by Antwerpen Hyundai Catonsville on 05/16/2026
Thank you for your wonderful review! We're thrilled to hear about your fantastic experience with us at Antwerpen Hyundai Catonsville. It's great to know that Kenny, Sam, Yessica, and the rest of the staff provided you with the support you needed to find your perfect vehicle after another dealer bailed on you. Our team appreciates your trust in us and looks forward to serving you for many years to come. Enjoy your new car!
Sincerely,
The Team at Antwerpen Hyundai Catonsville
by 2026 HYUNDAI ELANTRA SEL SPORT PREMIUM Shopper on 04/20/2026Verified Purchase
It was a great experience window shopping to see verities of cars and getting 2026 Elantra SEL sport premium with the help of Sam Toure a senior sales consultant , I'd recommend him for anyone who's interested in consulting and sales,he did a fantastic service.
by Antwerpen Hyundai Catonsville on 04/20/2026
Thank you for your wonderful review! We're thrilled to hear that you had a great experience window shopping to see a variety of cars and that Sam was able to assist you in getting the 2026 Hyundai Elantra SEL Sport Premium. We appreciate your recommendation and look forward to welcoming you back for your next visit!
Sincerely,
The Team at Antwerpen Hyundai Catonsville
by 2026 HYUNDAI ELANTRA N Shopper on 04/09/2026Verified Purchase
My Sales Lady Erica was so excellent and informative. All the Staff were very patient and helpful. I came in to get a new Hyundai that ended up not being in stock and Erica and team got my new car to me the next day! I was pleased and happy! 10 out of 10 highly recommend!
by Antwerpen Hyundai Catonsville on 04/10/2026
Thank you so much for your wonderful review! We're thrilled to hear that Erica and our team at Antwerpen Hyundai Catonsville provided you with excellent service and were able to get your new Hyundai to you so quickly. Your recommendation means a lot to us! We look forward to serving you again in the future. Enjoy your new car!
Sincerely,
The Team at Antwerpen Hyundai Catonsville
by 2020 HYUNDAI PALISADE LIMITED Owner on 04/09/2026Verified Service
Advisor was pleasant, however. i was not greeted at my car. Parts I needed were not in stock and yet i waited roughly 5 hours to get my vehicle back. Plus side, it was comfortable, the coffee and company of other patrons was nice.
I'd recommend this shop as it's in excellent proximity to shops and foo
by Antwerpen Hyundai Catonsville on 04/10/2026
Thank you for your feedback! It's great to hear that you found our advisor pleasant and enjoyed the comfort and amenities during your visit to Antwerpen Hyundai Catonsville. We understand your concerns regarding the wait time and stock availability, and we appreciate your patience. Your recommendation means a lot to us, and we hope to provide you with a more seamless experience next time. Please feel free to reach out if you have any further feedback or questions. We look forward to seeing you again!
Sincerely,
The Team at Antwerpen Hyundai Catonsville
by 2026 HYUNDAI VENUE SEL Owner on 04/05/2026Verified Service
I liked that Joel worked with me and seemed to care about my situation. My only dislike was the finance department was not on the same page. They added to my contracted and increased my monthly payment, I wasn't happy about that. But Joel did a great job fixing that issue.
by Antwerpen Hyundai Catonsville on 04/05/2026
Thank you for your feedback! We're glad to hear that Joel worked with you and seemed to care about your situation. We appreciate your comments about the finance department, and we will continue to strive for better communication. Thank you for choosing Antwerpen Hyundai Catonsville, and we hope to assist you again in the future!
Sincerely,
The Team at Antwerpen Hyundai Catonsville
by 2024 HYUNDAI SANTA FE SEL Owner on 03/29/2026Verified Service
The service manager (Che) did the best she could but the parts took over a month to get in. My car was at the dealership for over a month- which is ridiculous. It was a very slow moving process for a windshield washer kit and pump. I wasn't happy that I needed to rent a car for over a month when it was a very simple fix.
by Antwerpen Hyundai Catonsville on 03/30/2026
Thank you for sharing your experience. We understand how challenging it can be when parts delays extend a service visit, and we appreciate that Che worked hard to support you throughout the process. Your feedback helps Antwerpen Hyundai Catonsville focus on improving timelines and communication while maintaining attentive service.
Please contact us directly so we can discuss your visit further and address any concerns. We are committed to refining our service processes and making future experiences as smooth and efficient as possible.
Sincerely,
The Team at Antwerpen Hyundai Catonsville
by 2022 TESLA MODEL Y Shopper on 01/08/2026Verified Purchase
Clear, honest communication
Feeling listened to and not rushed
No pressure or upselling
Transparency with pricing and options
Respect for time and decisions
Professionalism and courtesy
Knowledgeable guidance and answers
Smooth, stress-free process
Follow-up and continued support
Feeling valued, not treated like a number
by 2023 HYUNDAI SANTA FE SEL Owner on 12/11/2025Verified Service
The center was clean and effective, but the communcation was inadequate. The service was completed professionally, but to take a week to diagnose and correct a bearing in a wheel seemed excessive. Even then, it was the lack of communication that was annoying.
by 2017 HYUNDAI SONATA SPORT/LIMITED Owner on 12/04/2025Verified Service
From the beginning to the end, Che the rep in Service Department handled my concerns with grace, kindness, and awesome customer service. She would be the reason why I return to get any work done. There were others who I came in contact with were nice. The dealership was nice and clean, spacious, and peaceful atmosphere.
by 2026 HYUNDAI SANTA FE SEL Shopper on 10/14/2025Verified Purchase
I was surprised to learn how much time it would take (8 weeks) to get a check for a cancelled optional service (for rim/tire replacements) as I cancelled the service in less than 24 hours. Also, I felt bad that I couldn't cancel the other optional service (paint).
by 2017 HYUNDAI TUCSON LIMITD/SPRT/ECO/SE Owner on 10/03/2025Verified Service
Prior to purchasing our Hyundai Tucson I had concerns that the brakes had some issues. The vehicle supposedly was serviced, and the brakes were taken care of however, once we got the vehicle a day later the brakes on the vehicle were once again and issue. Not at all satisfied.
by Latonya G. on 09/03/2025Verified Service
Che my service agent was amazing - 10/10 would definitely recommend. Che or Sabrina will get you right. They stay in touch they send text and return phone calls. The service and repairs were completed without any problems. My car came back in a couple days. I will be back
by 2009 HYUNDAI SONATA GLS Owner on 08/10/2025Verified Service
I had an appointment and expected to be out within a reasonable amount of time around 23 hours. Instead, it took much longer. If I were a walk-in, I would understand the delay, but with a scheduled appointment, I believe the process should be more efficient so customers aren't spending the entire day.
by 2023 HYUNDAI TUCSON SE Shopper on 08/04/2025Verified Purchase
Considering its been a surprise to leave with a vechile the salesmen has been dedicated to excellence and patient throughout the process. The after care has been a bit frustrating and unorganized Considering the truck needed sir and body work. Almost 2weeks later in still sitting here, with no loaner car. Second day my schedule has been delayed because im sitting in the lobby with no real answers or time frames of expected wait times.
by 2015 JEEP GRAND CHEROKEE LIMITED Shopper on 07/19/2025Verified Purchase
Technicians do not have any right being called Technicians. Strip out bolts with torque guns. Do not know what failing components are.
Damaging other components while working on other components. They are also not honest. While making you feel like you are insane with worry.
by 2020 HYUNDAI TUCSON LIMITED/SEL/SPORT/ Owner on 07/17/2025Verified Service
My experience on July 7th was very pleasing as compared to my previous one. My assistant was very helpful and pleasant. I was pleasantly surprised to know there is shuttle service when leaving your care over 4 hours. Was not previously told that. The estimate quoted was exactly what I paidz.
by 2021 HYUNDAI TUCSON LIMITED/SEL/SPORT/ Owner on 07/11/2025Verified Service
I asked for a loaner car since it is the Hyundai engine that they are checking out. First, they said they didn't have one but that Hyundai would cover the cost of a rental. When pressed, they said that they THOUGHT Hyundai would cover the rental, Then said they HOPED Hyundai would cover it.
by 2016 HYUNDAI SONATA SPORT/LIMITED Owner on 05/28/2026Verified Service
Facility clean. Didn't like I had an appointment yet my car wasn't serviced until 1.0 hour after appointment.
by Antwerpen Hyundai Catonsville on 05/29/2026
Thank you for your feedback. It's great to know you appreciated the cleanliness of the facility at Antwerpen Hyundai Catonsville. We also understand your concerns regarding your scheduled appointment and the time before your vehicle was taken in for service. Your comments provide helpful insight as we review how service timing and scheduling are managed.
Please feel free to contact us directly if you'd like to review your visit in more detail. We are committed to improving how appointments are handled for customers.
Sincerely,
The Team at Antwerpen Hyundai Catonsville
by 2022 HYUNDAI ELANTRA SEL Owner on 04/21/2026Verified Service
It was ok I think they take way to long. They miscommunication told me I needed new shocks than said u didn't need them.
by Antwerpen Hyundai Catonsville on 04/22/2026
Thank you for taking the time to share this. We understand your visit felt longer than expected and that there was confusion around the recommendation for shocks. Your feedback helps Antwerpen Hyundai Catonsville as we continue reviewing communication and workflow during service appointments.
Please feel free to reach out to us directly if you'd like to discuss this further. We remain focused on providing a more streamlined and consistent service experience for all customers.
Sincerely,
The Team at Antwerpen Hyundai Catonsville
by 2025 HYUNDAI VENUE SE Owner on 04/06/2026Verified Service
I was met at the door where a young lady took my car for service. Everyone was friendly and polite. The waiting area was comfortable, clean and had coffee and snacks available. A nice experience. thank you
by Antwerpen Hyundai Catonsville on 04/06/2026
Thank you for your wonderful review! We're thrilled to hear that you had a nice experience with us at Antwerpen Hyundai Catonsville. It's great to know that our staff made you feel welcomed and that you enjoyed our comfortable waiting area. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
The Team at Antwerpen Hyundai Catonsville
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10,440 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Antwerpen Hyundai Catonsville specializes in these services, in addition to many others.
Electrical Repair
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Antwerpen Hyundai Catonsville specializes in these makes, in addition to many others.
What do verified customers think about Antwerpen Hyundai Catonsville in Catonsville, MD?
Verified customers who visit Antwerpen Hyundai Catonsville in Catonsville, MD rate this business 4.1 out of 5 stars, with 610 reviews. 10,440 customers favorited this location.
How can I contact Antwerpen Hyundai Catonsville in Catonsville, MD?
To reach the sales team at Antwerpen Hyundai Catonsville in Catonsville, MD, call (844) 260-6802. To reach the service department, call (855) 212-0696
How can I schedule a service appointment with Antwerpen Hyundai Catonsville in Catonsville, MD?
