by 2021 NISSAN MAXIMA SR Owner on 11/09/2026Verified Service
Great service. I was having an issue with my tag lights. At night one would intermittently go in and out. I went to see my service advisor Ken, and he took care of the issue. Had my tag light bulbs replaced in under 30 minutes. This dealership is the only dealership I trust with my vehicle and I cherish my car. The techs are trustworthy and the advisors are transparent. Great job.
by 2019 NISSAN SENTRA S/SV/SR/SL Owner on 10/15/2026Verified Service
Liked how quick the service was, how they fixed a loose part I requested, and how nice everyone was. My only concern was I requested no rotation of tires, since I got two new tires the previous day. And when I was told the car was ready, rotated tires was on the bill. The cashier adjusted the bill to my satisfaction.
by Annapolis Nissan on 10/19/2026
Thank you for your feedback! We're thrilled to hear you enjoyed our quick service and friendly team. We apologize for the mix-up with the tire rotation but are glad we could resolve it to your satisfaction. We appreciate your understanding and look forward to serving you again!
by 2020 NISSAN ALTIMA 2.5 S Owner on 08/01/2026Verified Service
Always Pleased with the Outstanding work performed on my car. Personally! Recently, an Engine Malfunction light came on, and my car started experiencing some major issues, the car barely was functioning taking off. So I took it in to Nissan. They diagnosed the problem, let me know how much it was going to cost, and when I could drop it off. My car was ready the next day! I Appreciate Everyone in Annapolis Nissan Service Department!
by Annapolis Nissan on 08/03/2026
Thank you so much for your kind words! We are dedicated to providing top-quality service to all of our customers, and we're so glad your experience with us was exceptional. We are thrilled to hear that your car was fixed quickly and at a fair price. We appreciate your support and look forward to seeing you again at Annapolis Nissan.
by 2014 NISSAN NV 200 2.5S/SV Owner on 07/06/2026Verified Service
It was ok, I went in for oil change and tire rotation , which at first they said 1.5 hr, that turned to 2 hours then 3.5. The shuttle picked me up finally at 1:15.
I dropped my van off with an appointment time of 8:30 am.
The shuttle service was a nice convenience and the drivers and personnel were polite.
I hope they can get the labor time accurately next time.
by Annapolis Nissan on 07/07/2026
Thank you for your feedback. We apologize that your service took longer than originally estimated. We understand how valuable your time is, and we're working to provide more accurate completion times and better communication throughout the service process. We're glad you were able to take advantage of our shuttle service and that our drivers and staff made your experience a positive one. We appreciate your patience and look forward to providing you with an even better experience next time.
by 2000 NISSAN MAXIMA GLE/GXE/SE Owner on 06/28/2026Verified Service
Always receive great service, always greeted with a smile and they keep you informed about needed and upcoming services. The waiting area is clean and comfortable if you choose to wait for your vehicle. The chauffers are always courteous and follow the rules on the road. I feel safe when I"m being transported.
by Annapolis Nissan on 06/29/2026
Thank you for your wonderful review! Our team takes pride in providing exceptional service and maintaining a comfortable waiting area for our customers. We always prioritize safety and our chauffeurs make sure to follow all rules on the road. We appreciate your trust in us to transport you safely.
by 2018 NISSAN ROGUE S/SL/SV Owner on 06/15/2026Verified Service
I pre-scheduled service at 7:30 arrive then had found that they didn't even put my car on the lift until after 10:00 and I didn't have a diagnosis for something the obvious till afternoon. Very disappointed in the speed, particularly cuz the shop was not busy and a lot of employees. Wei choking around
by Annapolis Nissan on 06/16/2026
Mr. Hicks, we are disappointed to hear about your experience and apologize for the delay you encountered during the diagnostic process. We understand your frustration and appreciate you taking the time to share your feedback. Please know that your concerns have already been reviewed with our service team and management staff as we work to improve our processes moving forward. We are currently waiting to hear back from you regarding the repair options we discussed and remain committed to assisting in any way we can. Thank you again for your feedback and for giving us the opportunity to address your concerns.
by 2025 NISSAN PATHFINDER SL Owner on 06/09/2026Verified Service
on the technical front , all was completed and exceeded my expectations. Well done!
The only fly in the ointment was an apparent miscalculation on the time required. We were told, the wait time was 1.5 hrs max. It exceeded two hours.... but overall this was not a big issue this time....
by Annapolis Nissan on 06/10/2026
Thank you for your feedback! We are thrilled to hear that our services exceeded your expectations on the technical front. We apologize for the slight delay in the wait time and we will work to improve our estimation process. We appreciate your business and hope to serve you again soon!
by 2019 INFINITI QX60 LUXE/PURE Owner on 05/20/2026Verified Service
My service rep and the technician performed professionally in obtaining my replacement tires, even though I selected a different brand. The brand didn't arrive in time, but the replacement was a great choice. The wait time was sufficient for the services being rendered. I would recommend this service shop as I was pleased and the comfort of the waiting area was pleasant.
by Annapolis Nissan on 05/21/2026
Thank you for sharing your positive experience at our service shop! Our team takes pride in providing professional and efficient service, and we're glad to hear that we were able to find the perfect replacement tires for you. We appreciate your recommendation and hope to see you again soon!
by 2023 NISSAN SENTRA SR Owner on 05/07/2026Verified Service
Excellent service from start to finish. The team was professional, responsive, and delivered exactly what was promised. Communication was clear throughout the process, and the quality exceeded expectations. I would definitely recommend them to anyone looking for reliable and efficient service.
by Annapolis Nissan on 05/09/2026
Hi there, thank you for taking the time to leave a review for us at Annapolis Nissan. We're happy we could meet your expectations!
by 2023 NISSAN MAXIMA PLATINUM Owner on 03/26/2026Verified Service
My service writer's name is Jenn and her team provides outstanding customer support with each service appointment. They finish the work in a timely manor and they provide an understandable explaination of mechanical issues that were found and corrected.
by Annapolis Nissan on 03/27/2026
Thank you for your kind words! We're thrilled to hear that Jenn and our team have provided top-notch customer support and efficient service. Our goal is always to make sure our clients are fully informed and satisfied with their experience. We appreciate your feedback and look forward to your next visit!
by 2017 NISSAN TITAN XD SL/PRO-4X/PLAT Owner on 11/15/2025Verified Service
Service is great all around. I did find it strange that they took the vehicle and performed some work. Brought it back out like it was done. Agent then y to me with some recommendations that I approved. Then they took the vehicle back in and completed the work. Seemed inefficient.
by Annapolis Nissan on 11/15/2025
Thank you for taking the time to share your experience! We're glad to hear our service was great, but we apologize for the inconvenience of taking your vehicle back in. We always strive for efficiency and appreciate your feedback to help us improve. We look forward to serving you again!
by 2015 NISSAN SENTRA S/SV/SR/SL Owner on 11/12/2026Verified Service
Good work! The tire rotation and brake check was much appreciated and needed! The new heat shield is in place and not rattling anymore. Thank you for fixing it up well! Great service from repair team and my service advisor, Avis. Thank you.
by 2023 NISSAN ROGUE PLATINUM Shopper on 11/05/2026Verified Purchase
Fabulous customer service and no high pressure. I found the car I was looking for and they made the purchasing process quite easy. I will definitely refer anyone looking for a new or used vehicle to this group.
by 2013 NISSAN MAXIMA S/SV Owner on 10/09/2026Verified Service
Ken and Avis and even the Director was amazing!!! Very upfront and honest people who really show they are there to help! This is the Best Nissan Dealership I have ever been too!
by Annapolis Nissan on 10/13/2026
Thank you for your fantastic review! We're thrilled to hear that Ken, Avis, and our Director made such a positive impact on your experience. We strive to provide honest and helpful service, and it's great to know we succeeded. We look forward to serving you again at our dealership!
by 2016 HONDA CR-V TOURING Owner on 09/21/2026Verified Service
Excellent! They fixed something that I tell them that sounds is not normal in the car...they are very honest and helpful.
by Annapolis Nissan on 09/23/2026
We're thrilled to have provided you with an exceptional and honest experience. We pride ourselves on taking care of our customers and their vehicles. Thank you for your kind words!
by 2018 NISSAN FRONTIER S/SV Owner on 09/17/2026Verified Service
They performed oil change and tire rotation as scheduled. Advised me of other maintenance needed and the estimated cost.
by Annapolis Nissan on 09/23/2026
Thank you for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our services. Our goal is to always provide quality maintenance and excellent customer service. We appreciate your trust in us and look forward to serving you again in the future.
by Chad S. on 09/10/2026Verified Service
This was supposed to be a waiting appt. Took much longer than anticipated. Overall the oil was changed and tires rotated, we will apportion more time for the next visit.
by Annapolis Nissan on 09/15/2026
Thank you for your honest feedback! We apologize for any inconvenience and will make sure to work on improving our wait times for future visits. We appreciate your business and look forward to seeing you again.
by 2013 TOYOTA COROLLA BASE/S/LE Owner on 09/04/2026Verified Service
It was good, but still had the pushy energetic salesman vibe. But I still think it was good, just feel like they could be more casual/laidback
by Annapolis Nissan on 09/07/2026
Thank you for your feedback! We apologize if our enthusiasm came across as pushy. We will take your suggestions into consideration and strive to create a more relaxed environment for our customers. We are glad that you still had a positive experience overall. Thank you for choosing us!
by 2024 NISSAN VERSA S Owner on 09/03/2026Verified Service
They were quick, clear, and courteous. Now that it has been two weeks since the service, I can tell that the problem has been fixed.
by Annapolis Nissan on 09/04/2026
Thank you for the glowing review! We are thrilled to have provided you with quick, clear, and courteous service. It's our goal to ensure that our customers are satisfied. We are happy to hear that the problem has been resolved and look forward to serving you in the future.
by 2024 NISSAN ALTIMA SR Owner on 08/28/2026Verified Service
Annapolis Nissan has great customer service and complete the work in an efficient manner. I trust them with my car service.
by Annapolis Nissan on 08/31/2026
Thank you so much for the wonderful 5-star review! We truly appreciate your trust in Annapolis Nissan and are so glad to hear you've had great experiences with our customer service and efficiency. Thank you for choosing us to care for your vehiclewe look forward to seeing you again!
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Service Information
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3,545 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Annapolis Nissan specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Annapolis Nissan specializes in these makes, in addition to many others.
What do verified customers think about Annapolis Nissan in Annapolis, MD?
Verified customers who visit Annapolis Nissan in Annapolis, MD rate this business 4.7 out of 5 stars, with 334 reviews. 3,545 customers favorited this location.
How can I contact Annapolis Nissan in Annapolis, MD?
To reach the sales team at Annapolis Nissan in Annapolis, MD, call (410) 824-5659. To reach the service department, call (443) 331-2672
How can I schedule a service appointment with Annapolis Nissan in Annapolis, MD?
What are the shop amenities offered by Annapolis Nissan in Annapolis, MD?
Annapolis Nissan in Annapolis, MD offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Wi-Fi, Kid's Playroom, Mobile Charging Station and Snacks.
Are there any service coupons available for Annapolis Nissan in Annapolis, MD?
Yes, there is currently a for this location.
Does Annapolis Nissan in Annapolis, MD have a service center?
Yes, Annapolis Nissan in Annapolis, MD does have a service center. You can contact the service department at (443) 331-2672.
