They gave us a sales contract then they renick on it cause they couldn't give us that much for our 2023 Ridgeline. So they day we purchased it we had to come up with a few thousand more. No extra key for. Manual is in Canadian.
by 2023 CHEVROLET EQUINOX LT Shopper on 03/01/2026Verified Purchase
My husband and I bought 2 vehicles from them with in a few weeks. Ryan was fantastic and will definitely recommend him to all family and friends!
by Frederick S. on 02/16/2026Verified Purchase
Very nice professional people Love Chevrolet products..I've purchased 7 new vehicle's from Allen Cheverolet...
by Steve H. on 02/14/2026Verified Service
Windshield replacement performed as part of sale. Shuttle took me to work and picked me up when completed.
by 2025 CADILLAC XT5 PREMIUM LUXURY Shopper on 01/26/2026Verified Purchase
Great Customer Service. I always recommend my friends and family buy their vehicles from Allen Chevrolet Cadillac.
by 2024 CHEVROLET BLAZER RS Owner on 01/12/2026Verified Service
Blazer was at dealer 24 days as no parts and they didn't have loaner vehicles. I had to rent vehicle at cost over $1700 on my credit card. Then issues too much to give details by text!! No communications from dealer.
by 2025 CADILLAC XT6 SPORT Shopper on 01/02/2026Verified Purchase
The salesman Ethan was very accommodating and helped the process through efficiently. The service department has been attentive to the few issues I had with the vehicle upon delivery and are taking care of them without hassles.
by 2023 CHEVROLET SILVERADO K1500 RST Owner on 12/22/2025Verified Service
Every time I take my vehicles in for warranty work, it takes them months to get parts and resolve the issues. They rarely have a loner for me to drive when warranty work is being done.
by 2021 CHEVROLET SILVERADO K1500 LT Owner on 12/22/2025Verified Service
Got the vehicle in for service at the time we had booked. Everything was done and had back in about 1 1/2 hours.
by 2026 CHEVROLET EQUINOX LT Shopper on 12/17/2025Verified Purchase
Every thing worked out well, My salesman Will was very helpful and explained all workings for the car. Good place to shop.
by Victor K. on 12/09/2025Verified Service
Very knowledgeable and accommodating staff. They answered questions that I have been trying to rectify for months now at the dealerships in Toledo.
by 2018 CADILLAC XT5 LUXURY Owner on 11/17/2025Verified Service
I had a 1 o'clock appointment and didn't get my car until after four. I waited there for over three hours. I don't think I would purchase another car from this dealership because of the service department.
by 2022 CADILLAC XT6 LUXURY Owner on 11/08/2025Verified Service
Charged 615 bucks for a 60k maintenance package . And didn't even do what the app said was in the package
by 2022 CHEVROLET SILVERADO LTD K1500 RST Owner on 10/13/2025Verified Service
everything went very well reggie was very informative very friendly the mechanic was very up-to-date and very helpful
by 2021 NISSAN ROGUE S Owner on 10/13/2025Verified Service
When my car was done I had to go back to the service desk when I brought it to him he said that he would come get me and It would take 45mins it took a hour and a half.
by 2024 CADILLAC ESCALADE ESV PREMIUM LUX Owner on 10/09/2025Verified Service
Cant say enough. they pick my car up do the service wash and drop back in my drive way that's what Cadillac service should be
by 2021 CADILLAC CT5 LUXURY Owner on 09/18/2025Verified Service
There is nothing to like about this dealership. Their service advisors are a joke. They tried to plug a leaking tire that had a hole so big the tire was destroyed and needed replaced.
by 2023 CHEVROLET TAHOE K1500 HIGH COUNTRY Owner on 09/11/2025Verified Service
Need to answer the phone when customers call. Hard to conduct business when you can't contact the business.
by 2020 CADILLAC ESCALADE PREMIUM LUXURY Owner on 08/31/2025Verified Service
Great communication. Chris kept me well informed.
Two repairs. AC and power steps
Powersteps still do not work. Will have to go back.
by 2025 CADILLAC CT4 PREMIUM LUXURY Owner on 08/29/2025Verified Service
Dealership got my new car ready very quickly. It was pretty dirty from sitting in parking lot so they got the interior, exterior and engine compartment looking brand new!
