The people I spoke with were helpful, informative & educational, and they did not pressure me too much. I really hope they can help me find a RAV4 with "leather" seats (not upholstery!), just the right price, just the right amount of mileage, a car that my son will be able to fit in and be able to learn how to drive in, too! It is what I've been praying for!
by Gregory L. on 10/15/2026Verified Service
My wife, Linda, and in recently purchased our "retirement vehicle", a car that will last longer than we will drive (Toyota, of course). Alexandria Toyota performed a multi-point inspection that confirmed there were no fault codes, maintenance or repair issues for our new-to-us ride. We're both confident in our selection, and trust Alexandria Toyota Service Center to maintain our car in like-new condition.
by 2020 TOYOTA COROLLA SE/NIGHT SHADE Owner on 10/08/2026Verified Service
I'm going to Toyota dealer for car Service and they don't Find Anything on my Karen. I took my car because Three Day Behind, The Angel, Engine, Car Belt, Fall Down, So Somebody Put, it Back Again because they all system Go Off and then I took to the dealer to check in and they don't fight. Anything. I don't know Why Right Now. I don't feel safe to keep driving my car. I don't have no choice.
by 2019 TOYOTA CAMRY XSE/XLE Owner on 09/28/2026Verified Service
Service rep was slow to respond to question while I was waiting for my car. Left on lunch break without closing my ticket and applying coupon. This led to more wait time since I had to find another service rep who don't like to assist with closing other people's tickets. Also forgot to reccomend cabin filter replacement and engine filter replacement
by 2024 TOYOTA PRIUS LE/XLE/LIMITED Owner on 03/03/2026Verified Service
I went in for a safety Recall from Carfax. 9A and 60 minutes after dropping my car I was told they didn't have the parts to do it. It was a waste of my time, wasted 2 hours, waste of sleep. They have my car information/year If I am coming for X, they should know to have X parts in stock if not, someone should let me know, I mean basic customer service. If you don't have the parts, please don't offer the fix.
by Laura Smith on 04/10/2026
This is not the standard of service we aim to provide at Alexandria Toyota, and we sincerely apologize for the inconvenience you experienced. We understand your frustration and appreciate you bringing this to our attention. Please contact our Customer Relations Manager, Laura, at 703-778-3802 so we can address your concerns directly and work toward a resolution
by Elyse D. on 01/29/2026Verified Service
Fast all around and great service. Kenneth was great to work with and I'm hoping to become a returning customer of his. He communicates very promptly about the status of the vehicle, offers insight into potential issues, and even offered a discount to get a sensor replaced. We ended up holding on the sensor but everything about the service was fantastic!
by Laura Smith on 04/10/2026
Thanks so much for the great feedback! We're glad to hear everything was fast and that you had a great experience working with Kenneth. We'll be sure to pass along your kind words to him. We look forward to seeing you again and hopefully earning your business as a returning customer!
by 2023 TOYOTA HIGHLANDER L/LE/XLE/LIMIT Owner on 01/11/2026Verified Service
This Toyota dealership service shop is the best for me. I have owned various kinds of Toyota cars the last 20 years and know many places. This place is amazing. Very organized place, people are very professional, they do their job on time. I highly recommend it for others.
by Laura Smith on 04/10/2026
Thank you so much for the amazing feedback and for being a loyal Toyota owner for so many years! We're truly honored to be your service shop of choice. It means a lot to hear that you find our team professional, organized, and efficient. We really look forward to continuing to take great care of you and your vehicles!
by 2017 TOYOTA HIGHLANDER HYBRID LIMITED Owner on 11/03/2026Verified Service
Very efficient with their processing system and extremely good at communicating throughout the whole process.
by 2014 TOYOTA AVALON BASE/PREM/TOUR/LTD Owner on 10/16/2026Verified Service
Great customer service and fast. I bypass several toyota dealerships to go to this location because I trust this location.
by 2025 TOYOTA RAV4 XLE/WOODLAND EDITION Owner on 10/15/2026Verified Service
Always enjoy working with your associates. I love the setup of stations to help expedite the service (checkin, billing, pickup).
by 2021 TOYOTA RAV4 XLE PREMIUM/XSE Owner on 09/12/2026Verified Service
I just LOVE Alexandria Toyota to bring my vehicle for maintenance. Very well organized and operated. A lot of long-time employees and very polite and friendly staff.
by 2026 TOYOTA SIENNA XLE/WOODLAND EDITI Owner on 09/12/2026Verified Service
Thank you for the chance to give my feedback.
Leo is one of the best person in that department.
I am so happy for the service he always give me .
by 2006 TOYOTA TACOMA DBL CAB LONG BD Owner on 09/07/2026Verified Service
the Service was outstanding Mr. Self took care of the problems and got my truck back to me in time and in good condition!
by 2025 TOYOTA SIENNA XLE/AUTONO-MASS Owner on 08/04/2026Verified Service
The service was faster than expected and the customer care was great. The waiting area could've been nicer, but it wasn't bad
by Laura Smith on 08/25/2026
Thank you for the great feedback! We're glad our team provided fast service and great customer care. We appreciate your feedback about the waiting area and hope to see you again at Alexandria Toyota!
by Andrew A. on 05/10/2026Verified Purchase
Sam was great. Was patient with me as I was undecided between 2 cars. Made purchase less painless for me. Received help from multiple people.
by Laura Smith on 06/15/2026
Thank you for your kind words! We're glad Sam and the rest of our team were able to make your car buying experience smooth and comfortable.
by 2020 TOYOTA CAMRY LE Owner on 03/13/2026Verified Service
Always all ways love James. His name needs to be listed on website. He is awesome. You did more sales/coupons for oil changes.
by Laura Smith on 04/10/2026
Thanks so much! We love hearing this James really is awesome, and we'll definitely pass this along to him. Thanks again for the support, and we'll see you next time!
by 2022 TOYOTA RAV4 XLE PREMIUM Owner on 02/20/2026Verified Service
Great visit. Good communication. Technician listened to what we wanted performed and also took care of a recall repair.
by Laura Smith on 04/10/2026
Thanks for the great feedback! We're glad you had a great visit and that everything was communicated clearly. It's great to hear the technician listened to your needs and was able to take care of the recall as well. We appreciate you choosing us and look forward to seeing you next time!
by 2024 TOYOTA CAMRY SE NIGHT SHADE/SE Owner on 02/09/2026Verified Service
The customer service who helped me was Jenny, she is an amazing and outstanding helper employee. Alexandria Toyota has genuine service, since employees are helping and supporting.
by Laura Smith on 04/10/2026
We're so pleased to hear that Jenny provided you with amazing and outstanding assistance. It's great to know you felt well supported and taken care of during your visit. We also truly appreciate your kind words about the genuine service at Alexandria Toyota and our team's commitment to helping customers.
by 2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner on 02/09/2026Verified Service
Troll them little time to update me of the service recommendations and got my service done in less than two hours. Noticed a change but the service advisor got it sorted in a few.
by Laura Smith on 04/10/2026
Thank you for sharing your experience. We're pleased to hear your service was completed quickly and that our advisor was able to promptly address and clarify the recommendations. We appreciate your business and look forward to serving you again.
by 2021 TOYOTA PRIUS SPECIAL EDITION/L/L Owner on 02/08/2026Verified Service
Thomas was a very good serviceman - professional and thorough. My car was serviced properly and washed! Thanks!
by Laura Smith on 04/10/2026
Thank you for the great feedback! We're glad to hear Thomas took such good care of you and made sure everything was done thoroughly. We appreciate your support and look forward to seeing you next time!
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Service Information
67 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Alexandria Toyota specializes in these services, in addition to many others.
Auto Maintenance
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Alexandria Toyota specializes in these makes, in addition to many others.
What do verified customers think about Alexandria Toyota in Alexandria, VA?
Verified customers who visit Alexandria Toyota in Alexandria, VA rate this business 4.5 out of 5 stars, with 429 reviews. 67 customers favorited this location.
How can I contact Alexandria Toyota in Alexandria, VA?
To reach the sales team at Alexandria Toyota in Alexandria, VA, call (833) 365-6749. To reach the service department, call (703) 684-0700
Does Alexandria Toyota in Alexandria, VA have a service center?
Yes, Alexandria Toyota in Alexandria, VA does have a service center. You can contact the service department at (703) 684-0700.
