by 2024 ACURA RDX A-SPEC ADVANCE Owner on 12/28/2025Verified Service
Courtney is a true gem. She is always professional and welcoming. Even if the wait time is long you will be comfortable. You can relax on a chair in the waiting area, catch up on some reading or watch the new that's always playing. You can also enjoy a hot drink from their machine; cappuccino, latte, tea, coffee or hot chocolate.
by Emily Chambers on 12/29/2025
Hi there, thank you for sharing your experience. We're glad to hear Courtney consistently provides such warm, professional support and that the waiting area helps make your visit more comfortable. Please reach out if you need anything.
by Ivan G. on 11/12/2025Verified Service
Corney Jackson runs the shop to perfection,always updating you about the status of your car or potencial future repairs.every one should learn from her, need more coupons with all this prices a little discount help everyone from not driving away to another shop
by Emily Chambers on 11/12/2025
Hi there,
Thank you for your thoughtful feedback! We're glad to hear that Courtney kept you well-informed and ensured your experience was handled with care and professionalism. We also appreciate your suggestion about offering more couponsit's valuable input we'll share with our team. Please don't hesitate to call if there's ever anything you need.
by 2022 ACURA MDX TECH Owner on 10/12/2025Verified Service
The service was excellent as always. Advisor Courtney and Technician Dan are top notch. They are both personable and professional. Both Dan and Courtney show a level of respect to their customers that is rare these days. They are both highly appreciated. The services were completed in a timely manner and I was able to continue on my day without a hitch. I look forward to continuing with VS Acura for all of my service needs.
by Emily Chambers on 10/13/2025
Hi, thank you for sharing your experience and recognizing Courtney and Dan for their professionalism, respect, and efficiency. Please reach out if there's anything else we can do for you.
by 2023 ACURA RDX Owner on 10/05/2025Verified Service
All is great at Acura of Valley. Their customer service is consistently pleasant. Sometimes the the wait time is longer than usual especially when they are busy. Service representative Courtney Jackson is in a league all by herself. She is super great at what she does.
by Emily Chambers on 10/06/2025
Hi, thank you for sharing your experience and recognizing Courtney for her outstanding service and professionalism. Please reach out if there's anything else we can do for you.
by N G. on 09/27/2025Verified Service
I have used Acura Service of Valley Stream to maintenance all my Acuras, three in total. Since 2006 Acura Service of Valley Stream has serviced my cars with precision, courtesy and while answering all my questions to my satisfaction.
Thank you for providing excellent service!
by Emily Chambers on 09/29/2025
Hi, thank you for sharing your long-term experience and recognizing the consistent care and attention you've received over the years. Please reach out if there's anything else we can do for you.
by 2013 ACURA RDX Owner on 06/12/2025Verified Service
Acura is extremely expensive. Just for a basic diagnostic, they charge $253.00 which makes absolutely no sense. And if your vehicle actually needs work, be prepared to pay an arm and a leg. Their prices are outrageously high, and it feels like a complete rip-off. Acura seriously needs to reconsider their pricing because right now, it's just unreasonable.
by Emily Chambers on 06/19/2025
We apologize that your experience with us was less than satisfactory. Please contact our service manager, Norman Ryder, to speak further about this at (516) 405-4412.
by 2020 ACURA RDX ADVANCE Owner on 03/12/2025Verified Service
Victoria Dibiase is awesome . Very personable and put me at ease. She got me in on a recall fix after a year. Recommended a later appointment and I was in and out in no time . My car is getting older but I'm going to bring it there for my service needs .
by Emily Chambers on 03/12/2025
Hi, thank you for your review! We're so glad to hear that Victoria provided such a great experience. We appreciate your trust and look forward to assisting you in the future!
by Jasonmag02@gmail C. on 03/11/2025Verified Service
Excellent service and communication. Service advisor Sigue was very helpful, provided daily updates and was able to get me into a loaner as well. Warranty team was also excellent and was able to cover parts and labor that fell under its jurisdiction. Was very please with the service provided
by Emily Chambers on 03/11/2025
Hi, thank you for your review! It's great to know you had such a positive experience, and we appreciate your support. Let us know if we can assist you with anything in the future!
by 2020 ACURA RDX ADVANCE Owner on 02/07/2025Verified Service
Fast quick service to change my motor oil and Transmission oil. The service manager, Sigue, would communicate with me as the car was being serviced which makes you feel the the mechanics are working on the car.
The waiting area is also very inviting and quiet as I logged into my job and conducted meetings. Good going Valley stream team. Thanks.
by Emily Chambers on 02/10/2025
We're happy to hear that your experience exceeded your expectations! If you need anything else, feel free to reach out. We're here to help!
by Kim A. on 01/19/2026Verified Service
Everything went very well. Courtney Jackson explained the prices and it was reasonable to get my car done there instead of going to Paragon in Northern Blvd. Will be bk for service again.
by Emily Chambers on 01/19/2026
Hi there, thank you for sharing your experience. We are glad Courtney Jackson clearly reviewed the pricing and helped make your visit a positive one, and we appreciate you choosing us for your service needs. Please feel free to reach out if there is anything we can help with.
by 2021 HONDA PASSPORT EXL Owner on 01/18/2026Verified Service
The service team at Acura of Valley performed another 5 star customer service job on this visit as always.
by Emily Chambers on 01/19/2026
Hi there, thank you for the feedback. We are glad to hear our service team continues to provide a consistently positive experience. Please feel free to reach out if there is anything we can help with.
by Richard J. on 01/13/2026Verified Service
My service was efficient and completed in a timely manner. Acura's service center is very comfortable as well.
by Emily Chambers on 01/13/2026
Hi there, thank you for the feedback. We are glad to hear your service was efficient and completed in a timely manner. Please feel free to reach out if there is anything we can help with.
by 2022 ACURA RDX TECHNOLOGY Owner on 12/19/2025Verified Service
The long wait is extremely long for a simple oil change or a diagnostic. What I like they do a thorough diagnostic.
by Emily Chambers on 12/19/2025
Hi there, thank you for sharing your feedback. We're glad to hear you appreciate the detailed inspection and understand your concern about the wait time. Please reach out if you need anything.
by 2023 ACURA MDX TECH Owner on 12/15/2025Verified Service
I told them battery is acting up to check the battery. After 4 days later I get stuck and had to tow the car because of a bad battery.
by Emily Chambers on 12/16/2025
We apologize that you feel your experience was less than satisfactory.
by 2022 ACURA RDX A-SPEC Owner on 12/13/2025Verified Service
All that needed to be checked were. Representatives are very friendly and make you feel you are part of one big family. Great job.
by Emily Chambers on 12/15/2025
Hi there, thank you for sharing your experience. We're glad to hear the team took care of everything and made you feel welcome throughout your visit. Please reach out if you need anything.
by 2018 ACURA RDX ADVANCE Owner on 12/09/2025Verified Service
Needed a state inspection. Took a chance without an appointment. Luckily they weren't too busy. They got me in and out within an hour.
by Emily Chambers on 12/10/2025
Hi there, thank you for sharing your experience. We're glad the team was able to take care of your inspection so quickly. Please reach out if you need anything.
by 2005 ACURA TL Owner on 12/05/2025Verified Service
I purchased 4 new tires at TireRack and had them sent to VS Acura since it is the Acura Shop I have used in the past. It was a long day, waiting room was full so no 100 point inspection was done since all I needed was, my tires replaced and balanced.
by 2022 ACURA MDX A-SPEC Owner on 12/05/2025Verified Service
I went to Acura and it was very busy the guy on the out side was very nice and helpful i went inside to Courtney and she take care of everything she is a very nice person and after that the take my car in and everything went well.
by Emily Chambers on 12/08/2025
Hi there, thank you for sharing your experience. We're glad to hear the team took good care of you and that Courtney was especially helpful during your visit. Please reach out if you need anything.
by 2012 ACURA TL Owner on 11/14/2025Verified Service
The agent was very knowledgeable and efficient. Everything was done at a timely manner.
She was very curious and patient while explaining everything to me.
by Emily Chambers on 11/17/2025
Hi there,
Thank you for sharing your experience with us. We're glad to hear your agent was thorough, efficient, and took the time to walk you through everything with patience and care. If you ever need anything, please reach out.
by Mrmase77@yahoo C. on 11/03/2025Verified Service
Everything was perfect from the time I arrived until I left I was treated like royalty. I was in and out within the estimated time frame which was less than an hour. I highly recommend this Acura Service center to all.
by Emily Chambers on 11/04/2025
Hi there,
Thank you for the wonderful review and recommendation! We're delighted to hear that you felt well cared for and that everything went smoothly from start to finish. Please don't hesitate to call if there's ever anything you need.
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7,730 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Acura of Valley Stream specializes in these services, in addition to many others.
Emissions Inspection
Oil Change
Top Makes Serviced
Based on CARFAX Service History, Acura of Valley Stream specializes in these makes, in addition to many others.
What do verified customers think about Acura of Valley Stream in Lynbrook, NY? Verified customers who visit Acura of Valley Stream in Lynbrook, NY rate this business 4.7 out of 5 stars, with 881 reviews. 7,730 customers favorited this location.How can I contact Acura of Valley Stream in Lynbrook, NY? To reach the sales team at Acura of Valley Stream in Lynbrook, NY, call (516) 928-5102. To reach the service department, call (516) 614-4761How can I schedule a service appointment with Acura of Valley Stream in Lynbrook, NY? You can schedule a service appointment at Acura of Valley Stream in Lynbrook, NY through CARFAX.Does Acura of Valley Stream in Lynbrook, NY have a service center? Yes, Acura of Valley Stream in Lynbrook, NY does have a service center. You can contact the service department at (516) 614-4761.
