by 2020 ACURA TLX TECHNOLOGY/A-SPEC Owner on 04/01/2026Verified Service
Anthony in the service department was very helpful in overseeing the necessary diagnostics evaluation. Additionally, he kept my daughter (who brought my car in for me) well informed and arranged for her to have transportation while the work was being performed.
by Acura of Boston on 04/02/2026
We appreciate your business and your shoutout to Anthony! Thanks from the Acura of Boston Team!
Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com
by Gerry K. on 02/22/2026Verified Service
The service was a free oil change covered in the price of car purchase. I showed up on time for a 7 am appointment and the job was done by 8am, The cost was zero. What's not to like about that? - The waiting area is pleasant with wifi access.
That said, non warranty service is more expensive here than my local shop.
by 2021 HONDA PILOT EXL Owner on 01/30/2026Verified Service
I came for the tire replacement service. It was pretty cool to watch the video where a mechanic shows and explains the state of the driving system and brakes from a down-to-up view, while recommending to schedule upcoming maintenance service.
The waiting room is nice and comfortable.
by Acura of Boston on 01/31/2026
We're so glad you found our service informative and comfortable. Thank you for choosing Acura of Boston and for your kind words. We look forward to assisting you again! -- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com
by John J. on 11/24/2025Verified Purchase
Communication was a little confusing with multiple sales people and managers reaching out a different times via email when I would ask a question. It would have been nice to have a single point of contact from the start though I eventually ended up working with one person. Ultimately I think I got a car for a good value, but I think most people would be better offer working with another dealership.
by Acura of Boston on 11/24/2025
Hi John - thank you for sharing your feedback. We apologize for the initial confusion in communication, but we're glad everything worked out in the end. It's great to know you feel you got a good value for your car. We'll aim to improve our communication process moving forward. If there's anything else we can do to make your experience even better in the future, please let us know. Safe travels from the Acura of Boston team! -Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com
by 2015 ACURA TLX TECH Owner on 10/23/2025Verified Service
I had a regular, standard servicing along with an issue with one of the tires. Peter answered all my questions and the maintenance and the tire were taken care of efficiently. The lobby for relaxing is comfortable and clean. I wish they would provide bottles of water as they used to have in the small fridge.
by Acura of Boston on 10/23/2025
Thank you for your feedback! We're glad you had a positive experience with Peter and our service team. Your comments about the water will be shared with our team. We look forward to seeing you again at Acura of Boston!
- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com
by 2007 ACURA TSX Owner on 09/18/2025Verified Service
Wilson was excellent. Very friendly and explained all the work to be performed on the car. The video of the work to be done was also helpful as it showed what was wrong with my vehicle. They also let me use a loaner vehicle which helped me to not lose any days at work. My car runs and drives like new. Highly recommend Wilson and Acura of Boston.
by Acura of Boston on 09/18/2025
Thank you for sharing your excellent feedback about Wilson and our service team at Acura of Boston! We're glad you had a seamless experience and appreciated the video explanation. Safe travels until next time! - Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com
by 2022 ACURA MDX ADVANCE Owner on 08/07/2025Verified Service
Everything about my visit was good. My service advisor Brian was pleasant and helped me maximize my visit using the final months of a pre-purchased maintenance contract. He was clear about the time the service would take so waiting wasn't a mystery. In the many times I've had service at Acura Boston the workers who washed my car left it gleaming.
All over very good experience.
by Acura of Boston on 08/08/2025
We're happy to hear that Brian helped you so greatly and that our team left your car gleaming. Thank you for choosing Acura of Boston and for sharing your feedback. See you next time! -- Bill Oldmixon - General Manager
by 2018 ACURA RDX TECHNOLOGY Owner on 07/23/2025Verified Service
I've been going to Accurate of Boston for many years and in fact I bought three cars from them. I brought my 2018 in for servicing and I'm lucky I did they found the number of issues that would have presented serious difficulties if left unattended Brian Acuna My service rep was his usual. helpful, professional, and timely self he told me how long each Repair would take, and he was riding the money as usual
by Acura of Boston on 07/23/2025
Thank you for your longtime support and for choosing Acura of Boston. We're so glad to hear that Brian and our service team took such good care of your RDX. We look forward to seeing you next time! - Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com
by 2018 ACURA TLX TECH+A/TCH+AR Owner on 07/14/2025Verified Service
Did some work on my car and it was incomplete and safety hazard. Left my new stabilizer links completely floating (were put on but not tightened at all). And left my driver side strut with a bent bolt and completely loose as well. Called about the work and never received a call back.
by Acura of Boston on 07/15/2025
It's concerning to hear about the incomplete work on your vehicle and the lack of follow-up. We take safety very seriously, and this certainly doesn't meet our standards. Please reach out at your earliest convenience so we can address these issues promptly. Thank you, Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com
by 2018 ACURA MDX Owner on 07/07/2025Verified Service
Always they ask to wait for no reason and appears to be low quality service. My Acura has a wheel bearing issue that anyone can diagnose but they told me it's a noise from brand new Michelin tires. Poor customer service never picks up phone. I'm not going back.
by Acura of Boston on 07/09/2025
It's disappointing to hear about your experience with our service, and I apologize for any inconvenience caused. We strive for efficient communication and accurate diagnostics, so it's concerning that we fell short in these areas. If you're open to discussing this further or have any other concerns, please feel free to reach out directly.
Thank you,
Victor Lopez - Service Director - 617-202-0730 - victor.lopez@bernardiauto.com
by 2015 ACURA TLX TECH Owner on 05/07/2026Verified Service
The service department, as always, provided timely and accurate information about the needed repairs, the cost of such repairs and the time when such repairs would be completed.
by 2025 ACURA TLX TYPE S Owner on 04/30/2026Verified Service
Amazing customer service! From service, technicians, sales and finance. Acura Boston is the best of the best. I'm always happy because they always take the extra step to help with my needs.
by Bernard V. on 04/29/2026Verified Service
Francis was quick, attentive and upfront about the work and time estimates. Car was delivered in good condition - and he even washed it for free!
by Barrie N. on 03/26/2026Verified Service
The service dept at Acura of Boston is the best! Peter Marks has been assisting me there since I bought the SUV in 2018. Fantastic rep!
by Acura of Boston on 03/27/2026
Barrie, it's awesome to see your five-star review of Peter from our service team! We hope you and your Acura have a wonderful holiday season, and we look forward to your next visit!
- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com
by 2015 ACURA TLX TECH Owner on 02/28/2026Verified Service
Acura of Boston took care of my tire problem with thoughtful analysis and worthwhile recommendations. They provided a loaner car while my vehicle was being taken care of. All accomplished easily!
by Acura of Boston on 03/02/2026
We're so happy we were able to help with your tire issue and provide a seamless experience here at Acura of Boston! We hope to see you down the road! -- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com
by 2015 ACURA TLX TECH Owner on 02/20/2026Verified Service
Anthony checked out what was to be done and then showed me what other things I could do. I chose some and discarded others as too expensive. He was excellent in letting me decide what needed to be done and what didn't need to be done.
by Acura of Boston on 02/22/2026
Thank you for sharing your feedback! We're glad Anthony was helpful in guiding your decisions. We hope to see you again at Acura of Boston!
by 2015 ACURA TLX TECH Owner on 02/17/2026Verified Service
I had a new battery installed. Two days later the car would not start. It was 10:30 pm and we were visiting friends. I called AAA. They showed me the battery cable was no longer connected to the battery post. Poor workmanship!
by 2017 ACURA MDX TECH Owner on 02/07/2026Verified Service
Straight talk and clear upfront explanation of the work, no surprises. Brian was very helpful and courteous.
by Acura of Boston on 02/08/2026
Thank you for sharing your feedback about Brian and the team. We're grateful to have your business at Acura of Boston!
- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com
by 2014 ACURA ILX 20 Owner on 12/14/2025Verified Service
It's a pleasure having PETER as my Service advisor. As always, he offers wonderful Customer Service!!
by Acura of Boston on 12/15/2025
Thank you for sharing your review with us! We are thrilled to hear that Peter continues to provide you with such dedicated and friendly support. We truly appreciate your business and we will see you next time at Acura of Boston! -- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com
by 2019 ACURA MDX ADVANCE Owner on 12/13/2025Verified Service
Really like the video from the technician as they initially look at the car, provides the additional detail when looking at their recommendations.
by Acura of Boston on 12/14/2025
Thank you for your feedback! We're glad the technician's video added clarity to the process at Acura of Boston. We look forward to serving you again! -- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com
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Service Information
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1,115 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Acura of Boston specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Acura of Boston specializes in these makes, in addition to many others.
What do verified customers think about Acura of Boston in Brighton, MA?
Verified customers who visit Acura of Boston in Brighton, MA rate this business 4.5 out of 5 stars, with 408 reviews. 1,115 customers favorited this location.
How can I contact Acura of Boston in Brighton, MA?
To reach the sales team at Acura of Boston in Brighton, MA, call (617) 295-7362. To reach the service department, call (617) 254-5400
How can I schedule a service appointment with Acura of Boston in Brighton, MA?
What are the shop amenities offered by Acura of Boston in Brighton, MA?
Acura of Boston in Brighton, MA offers the following amenities: Business Center, Complimentary Drinks, Courtesy Loaners, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Mobile Charging Station and Quiet Room, among others.
Does Acura of Boston in Brighton, MA have a service center?
Yes, Acura of Boston in Brighton, MA does have a service center. You can contact the service department at (617) 254-5400.
