I purchased a vehicle. The vehicle was said to be in prestine condition. After 2 weeks and numerous calls with no response I still haven't received my vehicle. Found out it needed a shifter and that information was withheld from me along with other services that the car needed. I am in the process of trying to cancel the loan and get my refund due to the fact that I still have not received the vehicle.
by John M. on 03/24/2026Verified Shopper
The price of this vehicle was lowered on the site so I called them to purchase a car. Coffee gave me was that the higher price previously listed in addition to ridiculous fees for Lojack and ceramic coating. This resulted any file price that was $10,000 over the listed price certainly deceptive and unethical practices.
by Charles F. on 11/12/2025Verified Shopper
Made appt. the day before. Car appears to have had a flat battery and wouldn't start. Couldn't open trunk or get hatch down. Due to the battery issue, also got locked in the car (there is a handle to get out secreted on the floor). No apologies, no offer to replace the battery and try again - it felt to me like there was no real interest in doing business.
by Robin Q. on 06/01/2026Verified Purchase
We we're greeted right away and the experience was awesome. We bought a Land Rover discovery and I love my new car. I would recommend this dealership to anyone looking for a great used car.
by Jamie G. on 01/24/2026Verified Purchase
Diego was awesome. Was not pushy nor did he bully me. He made it easy to negotiate and was as honest as a car salesman can be. Great experience.
by Glenn D. on 03/17/2025Verified Shopper
It was a scam honestly. They are was not the actual price. They then tried to get me to sign up for a loan. They lied about the loan that I was approved when I wasn't. Also brought up a scammer on how to get trade like credit. The whole place was sketching and something illegal is most likely going there. A car they listed online for 17,000 turned out to be 24,000.
by Roger A. on 11/28/2024Verified Shopper
The Dealership wants to pay for unnecessary add-ons and wouldn't sell you the vehicle unless you buy them because they can't take them off the vehicle. I left an honest and truthful review of my experience on Google and someone from the Dealership called and left a threatening voicemail on my phone Very unprofessional customer service!!!
by Michael S. on 08/01/2024Verified Purchase
At first I wasn't to sure about buying the car from this place but after talking to the dealer and seeing them beat my financing by 4 points, it was clear that I was in the right place. Konsta was a honest guy who told me everything upfront. I'm glad I used this service.
by Action Automotive Pre-Owned Cars on 08/02/2024
We're glad you had a positive experience with our team at Action Automotive Pre-Owned Cars. It's great to hear that the financing worked out well for you. Enjoy your new car!
by Marcella F. on 06/16/2018Verified Purchase
6/7/8 dealer Dieago, was awesome pleasant, friendly, polite, very professional. great experience I love love love my 2018 GLA250 Mercedes Benz great price, This has been the 5th car I have purchased but overall this has been the fastest and easiest purchase of all. Highly recommend
by Ciji D. on 09/11/2026Verified Shopper
I tried to purchase a vehicle from this dealership. I emailed back & forth before making a decision. The finance manager told me the car was not available at the advertised price, 4 others were currently bidding on it, & asked much did I want to pay for it. I replied with the advertised price. He said it didn't work like that & was rude. I emailed my disappointment and was contacted by the general manager. He apologized for my terrible experience then explained how they modeled their business from the #1 dealer in the nation, EBAY MOTORS. I told him if I had known this was an auction with unknown bidders I would not have wasted my time, that buying a $30k-$40k car was stressful enough. A couple days later, I got a notification from Carfax that they just dropped the price on the same car. Makes no sense!! I am infuriated with the process of this dealership & hope that this review helps others before it's too late.
by Dagmawi G. on 08/11/2026Verified Shopper
Bad dealership I don't like how they serve customers. They try to cheating.
by Brian S. on 11/05/2025Verified Purchase
Sales person was extremely helping assisting me on this purchase. Went out of his way to get me the price I was asking for to ensure I bought from them. Yes I am a real person not AI
by Madison A. on 06/29/2025Verified Purchase
The dealership was a little further than I wanted to go for a car but they definitely worked with me and my budget!
by Theodore N. on 07/16/2020Verified Purchase
I got the car I was looking at here. The lot is full of high quality foreign cars. If that's what you are looking for this is the dealership for you. Ben went above and beyond for me. Good people working here.
by Siva S. on 09/24/2019Verified Purchase
They are not trusted dealers. they seems run away after the sale gets over.. doesn't pay attention to the customer concerns.. Don't go there to buy cars..
by Ray M. on 03/19/2019Verified Purchase
The dealer staff were very professional, honest, knowledgeable, courteous and expedient. Ended up purchasing a much better vehicle. I will highly recommend to my peers and family.
V/R,
Ray
by Claudia K. on 02/14/2019Verified Purchase
I am absolutely happy with the level of service and attention the staff at this dealership provided to me.
Thank you Judd, Derric and Ben for making my dreams come true!
CK
by 2016 PORSCHE CAYENNE GTS Shopper on 11/01/2025Verified Shopper
Good Selection. A little rag tag comparatively speaking. See what pushes your buttons.
by Dawit Z. on 08/16/2025Verified Shopper
Someone else bought the car. But all the people I spoke with were helpful.
by Juel R. on 06/06/2025Verified Purchase
Our buying experience was generally good. The people were excellent. The cars were well prepped. The base prices were very good. 3.5 stars - they get the favor of rounding up.
A few dealership practices (unclear disclosure of some fees and the cost of mandatory options) were off-putting, and for some would sour the deal altogether.
We had mixed results with follow-up paperwork and finishing DMV tasks. I'll cut some slack since we were out of state, cash purchase, trade-in - all in one shot. Still, this is their business, so I expect better.
by Action Automotive Pre-Owned Cars on 06/07/2025
Thank you for your feedback. We appreciate you sharing your experience and encourage you to reach out, so we can assist with any specific concerns regarding fees and paperwork.
