by 2019 TOYOTA HIGHLANDER LIMITED/LTD PL Owner on 06/04/2025Verified Service
I am 73 years old. Before coming to North Carolina and joining AAA in 2019, I lived in Los Angeles, Ca. and was a member of AAA for over 40 years. I must say the customer service experience I had with this service shop is the worst I've encountered in all my years as a member of AAA.
by 2010 NISSAN CUBE BASE/S/SL/KROM Owner on 11/15/2025Verified Service
Too much upfront charges like hospital facility charges and 6 hours of labor charges in advance. And then very high additional repair costs
by 2011 HONDA ACCORD SE Owner on 11/07/2025Verified Service
Clean efficient and friendly service dept. Car ready when promised and no HARD SELL for unneeded services...
by 2015 TOYOTA RAV4 LTD Owner on 10/25/2025Verified Service
My car is working great, I appreciate all the work that Triple A car care did on my car, I have no complaints.
by 2022 GMC TERRAIN SLT Owner on 09/13/2025Verified Service
Michael and Brian were phenomenal. Got me in and out super fast and extremely courteous. They made sure I left satisfied. Will definitely be back!
by 2017 SUBARU BRZ 2.0 LTD/YELLOW SERIES Owner on 07/28/2025Verified Service
Got me in when they were already busy and did great work at a reasonable price. Shout out to Connor for being awesome.
by 2016 TOYOTA COROLLA L/LE/S SERIES Owner on 06/22/2025Verified Service
.the team at AAA are very courageous. They keep me informed of the needs of my auto. I have used them for over 5 years and don't plan to go anywhere else.
by 2014 BMW X6 XDRIVE35I Owner on 06/20/2025Verified Service
It took five days just to do a diagnosis on my vehicle. I didn't get a status update until I appeared at the center.
by 2020 LINCOLN AVIATOR RESERVE Owner on 06/03/2025Verified Service
Very respectful professionals a the work was performed within reasonable amount of time with detailed report. Will recommend 100%.
by 2009 NISSAN ALTIMA 2.5/2.5 S Owner on 05/17/2025Verified Service
Daniel, the service advisor, oozed integrity and knew how to explain the services I needed in a clear way. I am pleased with how my car is driving at this point.
by 2022 SUBARU CROSSTREK PREMIUM Owner on 04/14/2025Verified Service
We set up the appointment and they were ready for us when we arrived. I look forward to get the report when technician is complete.
by 2001 FORD CROWN VICTORIA LX Owner on 01/04/2025Verified Service
Mike & Dan D. at front desk and Thomas D. my service repairman were absolutely great. These guys show respect and care for their customers and demonstrate professionalism, knowledge and talent when repairing my automobile. I'll take my car to no other place but here.
by 2018 MAZDA 6 SPORT Owner on 08/22/2024Verified Service
Well, my car just died as I pulling out of my garage. I tried to start it and nothing. I call AAA to have it towed to the dealership and when the driver arrived he asks me a few questions about the car. He then asks me to try to start it again. No start. He said he thought it was the battery. He charged it and it started.
by 2006 SUZUKI GRAND VITARA Owner on 07/16/2024Verified Service
I use to feel confident with them servicing my car but this was the worst experience..I had to call to get updates ... Got car back with problems it didn't have when I dropped it off 2 months earlier so now it's back in the shop and I don't feel safe driving it anymore
by 2015 INFINITI Q50/PREMIUM/SPORT Owner on 11/16/2023Verified Service
Very disappointed, I was told if I brought the car in at 7:30, they would be done in time for me to make a 1pm meeting. Catalytic converter installs may take up to 2 hours, so I trusted in 4.5 hours I would be able to make the meeting. I doubt if I'll go back.
by 2022 BUICK ENCORE PREFERRED Owner on 10/29/2023Verified Service
I usually have a great experience when I bring my car in for service. This time it took longer than usual. The guy that worked on my car was slow, didnt put my tire locks back and left it on the car seat. He should put things back in the location he took it from. I should not be cleaning up after him. He didnt reset my the oil change so know my car is sending me a message that I need the service. This not okay.
by 2017 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 10/28/2023Verified Service
I was greeted promptly upon arrival. I was there for an oil change and free tire rotation. Michael discussed recommended services that were due to maintain the upkeep of my car. We then discussed cost and time it would take to perform the recommendations. Services were performed and completed in the time he quoted, which was most appreciated. My overall experience was good. I am most likely to return in the future.
by 2012 CADILLAC SRX LUXURY COLLECTION Owner on 10/03/2023Verified Service
The problem was not fixed. The SUV is still making the same sound in the driver side wheel. They charged me $75.00 for a Chassis/Suspension Check. If they had performed the Chassis/Suspension Check, they would have found out it was not the brakes. I WANT MY MONEY BACK the Chassis/Suspension Check. Please refund my money!!
by 2016 HYUNDAI SONATA SE Owner on 09/28/2023Verified Service
They are on top of things from the time you come in to the time you leave. Service techs are all neat and clean. Thorough in what they are doing to your vehicle. AAA provides a digital review so you see what they've completed and suggestions for what needs to be done. The center (shop) is always clean.
by Jason V. on 03/24/2023Verified Service
I was pleased to have Uber service to my workplace after drop-off. Service advisor was very personable. Price was reasonable. It's a little early to know how well my A/C will perform, as it's still early spring and relatively cool. Hoping for good luck with it.
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Service Information
Top Services Performed
Based on CARFAX Service History, AAA W.T. Harris Blvd specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, AAA W.T. Harris Blvd specializes in these makes, in addition to many others.
Chevrolet
Ford
Honda
Nissan
Toyota
Shop Amenities
Courtesy Shuttle
Free Wi-Fi
About Us
AAA Owned Car Care locations provide both AAA Members and Nonmembers access to a comprehensive range of automotive maintenance and repair services. At every visit, we prioritize transparency by offering a digital vehicle inspection that gives you cle...
What do verified customers think about AAA W.T. Harris Blvd in Charlotte, NC?
Verified customers who visit AAA W.T. Harris Blvd in Charlotte, NC rate this business 4.5 out of 5 stars, with 297 reviews. 75 customers favorited this location.
How can I contact AAA W.T. Harris Blvd in Charlotte, NC?
To reach the service department at AAA W.T. Harris Blvd in Charlotte, NC, call (704) 503-6814
How can I schedule a service appointment with AAA W.T. Harris Blvd in Charlotte, NC?