by 2017 TOYOTA TACOMA DBL CAB SR5/TRD Owner on 03/30/2026Verified Service
Broadway Toyota is a great place to take your vehicle for service The service team responds quickly, and I have not had any issues with the work completed by the service techs
I've taking my vehicle here since 2018 and would recommend servicing your vehicle at Broadway Toyota
by 2013 SUBARU IMPREZA SPORT PREMIUM AWD Owner on 03/20/2026Verified Service
I had new wiper blades installed and they were worse than what I went in with. The service center had clearly not even tested them to make sure they work. The car came back a problem it didn't have when it went in - the key is some times not released when the the car is parked and engine shut off.
by 2023 TOYOTA VENZA LE/XLE/LIMITED/NIGH Owner on 02/21/2026Verified Service
Service manager, Kevin Goh, has taken care of the various Toyota vehicles our family has owed for over 10 years. He has exceptional knowledge about Toyota Hybrids, honest, and we will continue servicing our Toyota vehicles at Downtown Auto Center as long as Kevin is our service manager.
by 2023 SUBARU CROSSTREK PREMIUM Owner on 02/12/2026Verified Service
I valued that there was a record of the service work performed, which made it easier to explain why I had scheduled this follow-up appointment.
I appreciated that I was able to secure an early appointment on a weekday/workday. I was able to get some work done in the guest lobby while I waited.
by 2012 TOYOTA RAV4 LTD Owner on 02/07/2026Verified Service
Alejandro Tagle was my advisor. He provided excellent service and advice. Mr. Tagle keep me informed on the progress of my servicing and offered expert information. He is the reason I returned to Downtown Auto Center. And I will return in the future because of his amazing help.
by 2017 SUBARU OUTBACK 2.5I LIMITED Owner on 02/07/2026Verified Service
Kevien Dillard did an amazing job assisting me with my Subaru Outback service needs. He was professional, knowledable and friendly. And, my car was repaired quickly. I will definitely be returning to Oakland Subaru for future service needs. -James Araujo
by 2005 TOYOTA PRIUS Owner on 02/03/2026Verified Service
My car was accepted for service after a battery failure late in the day and was returned to me the next day completely repaired and with a minimal servicing to keep it in tip top shape for the coming few months. Service Manager Kevin Goh was, as always, as professional and communicative as ever. I never fear that my car will be handled with excellence under his care.
by 2023 TOYOTA VENZA LE/XLE/LIMITED/NIGH Owner on 12/25/2025Verified Service
Kevin Goh, service manager, has been taking care of our family's Toyota vehicles needs for over 10 years. He is competent, knowledgeable, and honest-we appreciate the work of his technicians too! We purchased our 2023 Toyota Venza XLE at another local Toyota dealer but decided to get it serviced at Downtown Toyota Auto Center because of Kevin Goh.
by 2003 TOYOTA COROLLA MATRIX BASE/XR Owner on 12/22/2025Verified Service
I feel like I can always bring my 2003 Toyota by and consult with Kevin, or whoever is on duty, on what needs to be done to take care of a problem. I get a friendly reception and the turn around time on making an appointment and getting service is quick.
by 2024 TOYOTA RAV4 PRIME XSE Owner on 11/24/2025Verified Service
The person who help us was very friendly and nice. And the situation was taken care of, and communications was great.
I am still very upset with his shop because I had several "very bad interations with not only the supposed mgr of the parts/service dept but several of their staff. Happened severak years ago. One of the reasons I will not bring my car in for regular maintance to you.
by 2016 SUBARU FORESTER 2.5I LIMITED Owner on 11/08/2025Verified Service
Kevin was great! My appointment was with Subaru service, but the address on the confirmation e-mail was for the Toyota service location. Kevin explained that it's the same company and he was able to transfer my appointment so I wouldn't have to relocate. He was friendly and professional, and the service went smoothly.
by 2015 SUBARU OUTBACK 3.6R LIMITED Owner on 10/20/2025Verified Service
Quick service. Nice, prompt and thorough customer service representative. I like the video tour of the car and the proposal of additional issues to be addressed. I did not like the cost of the battery replacement proposed (>$800), that seemed very high, and unlike the normally reasonable pricing I normally get from. Subaru.
by 2019 SUBARU CROSSTREK PREMIUM Owner on 10/13/2025Verified Service
Grossly overpriced for what should have been a fairly minor service. We will never be taking our car back to this dealership service center. No followup was received from the service department, probably because they know they are ripping their customers off and the feedback would be bad.
by Or R. on 10/05/2025Verified Service
I'm always happy with the service at Oakland Subaru. The specialist is so professional and responds to all my questions, she deserves a raise!
Also, with the renovations the space looks great and it's comfortable to wait there and read a book as I wait for the service to be done.
by 2017 SUBARU IMPREZA LIMITED Owner on 10/03/2025Verified Service
Service Advisor - Roman Rios
I appreciated my Service Advisor's attentiveness to my Vehicle Service on 9/20/2025.
He listened to my request and promptly and efficiently took care of my vehicle. He told me my vehicle would be done by noon and I received a call at around noon.
He also gave me recommendations for my next service appointment. It's not everyday where you would receive this type of excellent service.
Thank You.
by Pamela T. on 08/12/2025Verified Shopper
Oakland never responded to my inquiries! I asked a few questions about the GR86 to see if it had the options and stock items I desired. I didn't want to drive all the way to downtown Oakland to test drive a car that didn't have the options I desired. No responses to those questions.
by Joaeph M. on 06/30/2025Verified Service
Was told two of my tires were down to 2 and thus could not perform the rotation a requested. They then tried to sell me on the tire deal they currently have for the summer.
Checked at home and tires are low, but none of them at 2. They lied to me and have not responded to my requests for a refund or even a conversation to explain what happened.
Do not take your car to Subaru Oakland.
by 2017 SUBARU FORESTER 2.5I LIMITED Owner on 05/04/2026Verified Service
Liked that Kevin diagnosed and communicated the car problem in a timely manner. Problem was fixed and car runs well.
by 2023 TOYOTA CAMRY XSE Owner on 04/27/2026Verified Service
I called, got the repairs on my car set up, and had my car towed in that evening. By noon the next day it had been fixed (under warranty!) and was ready to go.
by 2017 SUBARU IMPREZA Owner on 04/20/2026Verified Service
Fast, comprehensive service. Gave me a good estimate (cost and time) and notified me as soon as it was done
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Service Information
1,601 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Downtown Auto Center specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Downtown Auto Center specializes in these makes, in addition to many others.
What do verified customers think about Downtown Auto Center in Oakland, CA?
Verified customers who visit Downtown Auto Center in Oakland, CA rate this business 4.3 out of 5 stars, with 373 reviews. 1,601 customers favorited this location.
How can I contact Downtown Auto Center in Oakland, CA?
To reach the sales team at Downtown Auto Center in Oakland, CA, call (510) 547-4436. To reach the service department, call (510) 899-7231
Does Downtown Auto Center in Oakland, CA have a service center?
Yes, Downtown Auto Center in Oakland, CA does have a service center. You can contact the service department at (510) 899-7231.
