Top Rated Auto Repair near Rio Rancho, NM | Page 3

“Took a couple days but for the battery issue to be figured out, made sense to keep it a couple days, a minor inconvenience since they had no lane vehicles like they usually would let customers use. Warranty battery replacement was done, no complaints.”

“Helpful service tech. Efficient without too much of a wait.”

“very fast and efficient!!!!!”

“Outstanding! Even on my 1998 Porsche Boxster!”

“They take good care of my vehicle and they are friendly”

“Always great and professional! Fast and efficient!”

“The best quick efficient fair prices”

“Was finished in a timely manner and staff was very helpful, knowledgeable, and kind.”

“The staff is great. They were able to get our truck back on the road. I will be sure to recommend By the Book to friends and family.”

“Personnel very courteous, professional. Didn't make me feel dumb or that I didn't belong my in a Range Rover dealership looking for a used car.”

“Had auto emergency and was able to get in quickly and repairs were made the same day. They always provide excellent service, are honest and trustworthy.”

“REALLY LIKED THIS PLACE FOR SERVICE ON MY POLICE UTILITY BECAUSE THEY HAVE A SPECIALIST TECH FOR THESE FORD VEHICLES, and the prices were good and they did not create more service than needed (a complete vehicle look over, synthetic oil change and fix a window regulator in drivers side window). They did look at the tires and noticed I had low tread on 2 of them. I had the other two changed in July, six months previous. What I did not like is that they were upselling on the tires, which is fine. They do need to be changed. But, I was told about the story of the Ford Explorer being nicknamed the "Exploder" due to the tires. He indicated there can be some kind of catastrophic failure if the tires blow out, and how dangerous it is for me to drive with them. I'm familiar with vehicles to a degree, and I'm old enough to know the origin of the "Ford Exploder" story, which has more to do with a Firestone recall for Ford Explorers in the late 1990's and how Ford improperly handled the recall situation early on, suggesting people underinflate their tires in the (90's version) Ford Explorer, which was top heavy. A lot of people rolled their vehicle when the tire blew out. I ignored the story and took no further suggestions. I had them check the price of the two tires and it more expensive discount tire where I got the other two. The price was fair for the work $650-700: Replace a window regulator which is a little labor intensive and oil and filter change. I don't think the guy was being intentionally deceptive Just out on a limb a little bit. Solid service and do recommend.”

“Silver Star Auto Haus continues their professional approach and attitude when comes to servicing my SLK300. Thank you.”

“Friendly, not pushy. Offered other options and were attentive and patient.”

“Prompt service and a car wash too”

“Fine service. Thanks for honoring your warranty. Very grateful to you.”

“Excellent service, the staff went out of their way to help me. Highly recommended!”

“Quick and easy. Great communication from the "pit crew".::”

“Needed to order part on one recall and remedying the two computer problems.”

“Very friendly efficient service all around!”

“Dave and Rob are great to their customers they don't B/S you about the service your car needs. I trust them more than a dealership.”