Ourisman Fairfax Toyota

4.4
Car Sales: (703) 359-1010Service: (703) 359-1010
Sales Closed until 9:00 AM
Service Open until 11:00 PM

Ourisman Fairfax Toyota

4.4
Sales Closed until 9:00 AM
Service Open until 11:00 PM

New and Used Vehicles for Sale at Ourisman Fairfax Toyota

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Ratings & Reviews

4.4
440 Verified Reviews
5 Star
74%
4 Star
8%
3 Star
7%
2 Star
3%
1 Star
8%
Sort by: Most Helpful
Read reviews that mention
by 2022 TOYOTA HIGHLANDER HYBRID XLE/HYB Owner on 03/09/2024Verified Service
It was my last service before my two year 25k miles service expires. They didn't do multipoint inspection and didn't reset my vehicle maintenance required notification. I addressed some concerns about my brakes and it seemed they didn't care at all. Over all very cheap service
by 2015 TOYOTA HIGHLANDER HYBRID LIMITED Owner on 10/25/2023Verified Service
Got an oil change / tire rotation appointment scheduled on line for later the same day. Arrived on time; waited only a bit more than an hour to get my car back. BONUS - told them to change the front wipers when i dropped they car off - they came back and said they cleaned the road grime off them and think theyre good for a bit more duty - HONESTY!!
by 2017 LEXUS ES 350 Owner on 09/03/2023Verified Service
Service writer and couple of other staff did a great job arguing with me that the car wash was not done because I have to ask for it making sure they blame it on me when I have never had to ask for it in the past including last week when I took my other 2 cars for service and wash was done for both without me asking.
by 2016 TOYOTA HIGHLANDER XLE Owner on 07/22/2023Verified Service
My advisor was wonderful and although Ive received great service before at the same service center, this gentleman was very personable and extremely patient answering my questions. I was so happy that he didnt try to push other services on me and for this reason I will be taking my car back to him in the near future for other services.
by 2016 TOYOTA RAV4 XLE Owner on 07/08/2023Verified Service
The loaner car person was unnecessarily difficult to give me a car. No reason for this kind of behavior. I have been a customer for 7 years there. The rep who signed the car in (Joseph)was excellent and courteous. His service was 5 star. The loaner car person needs training.
by 2017 TOYOTA HIGHLANDER SE/XLE Owner on 05/25/2023Verified Service
Would not do the work of simple tightening of the suspension (which was under warranty) due to the issue being related to previous work of another dealership. Wasted my time. Returned to original dealership and had it ready in on hour! These guys are pathetic and should stick to oil changes.
by 2021 TOYOTA RAV4 PRIME XSE Owner on 05/01/2024Verified Service
Excellent communication. Always complete work on time. Staff is very professional and friendly. Great for service.
by Norma S. on 04/12/2024Verified Service
David was professional and respectful so was everyone else despite my being late for drop off and pickup.
by 2021 TOYOTA HIGHLANDER PLATINUM Owner on 04/08/2024Verified Service
Great customer service, let me know what was needed and what to expect in near future. Was quick with service, waiting area comfortable and clean.
by 2023 TOYOTA HIGHLANDER HYBRID LIMITED Owner on 03/14/2024Verified Service
Took a long time but they were awesome and did a great job. Communication was good and the people were nice.
by 2006 TOYOTA TACOMA ACCESS CAB Owner on 02/29/2024Verified Service
Easy access, excellent Service Advisor and Technician, reasonable pricing and delivered on time.. Service Advisor Berry kept me in the loop throughout the service and took great care of me and my 2006d Toyota Tacoma. Well done overall.
by 2020 TOYOTA CAMRY XSE Owner on 02/26/2024Verified Service
I always go to Ourisman Fairfax Toyota to have VA annual inspection and car service. The staffs are very friendly. Service is good.
by 2012 TOYOTA HIGHLANDER/SE Owner on 02/17/2024Verified Service
This was my first visit to the Ourisman Service Center. It's a very efficient and organized operation. Isaiah who assisted me with parts was very helpful and professional. It was a very good experience and the job was done quickly.
by 2021 TOYOTA RAV4 PRIME SE Owner on 02/10/2024Verified Service
The service was completed as promised and on time. All staff members were courteous and helpful. They washed my car! The loner was free. No complaints here.
by 2017 LEXUS NX 200T BASE/200T F-SPORT Owner on 01/29/2024Verified Service
They took very good care of my car. I always receive good customer service when bringing my cars to Ourisman Toyota.
by 2022 TOYOTA RAV4 LE Owner on 12/29/2023Verified Service
Maurice is an excellent service rep! I will specifically ask for him when I service any of my vehicles at Ourisman. He is friendly, thorough and kept me updated as I waited for service to be completed.
by 2014 TOYOTA PRIUS V Owner on 12/25/2023Verified Service
Excellent service and explained details of the works needed to be done. Honest working policies and courteous service.
by 2018 TOYOTA RAV4 LE Owner on 12/18/2023Verified Service
Not a major repair - (driver side mirror replace) but Joe was very quick and efficient and had it done in short order. - Thanks
by 2019 TOYOTA HIGHLANDER HYBRID LIMITED Owner on 12/15/2023Verified Service
Service was done on a tire warranty issue, and it was handled very well. had a loaner so made it much easier!
by 2009 TOYOTA VENZA Owner on 12/07/2023Verified Service
The service I got for my car It was excellent and app exceeded my expectations on the information I got for my car.
1 - 20 of 440 results

Service Information

Top Services Performed

Based on CARFAX Service History, Ourisman Fairfax Toyota specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Mechanical Repair
  • Oil Change
  • Tire Rotation
  • Transmission Service & Repair

Top Makes Serviced

Based on CARFAX Service History, Ourisman Fairfax Toyota specializes in these makes, in addition to many others.

  • Honda Services
    Honda
  • Hyundai Services
    Hyundai
  • Lexus Services
    Lexus
  • Scion Services
    Scion
  • Toyota Services
    Toyota

Shop Amenities

  • Complimentary Drinks
  • Courtesy Shuttle
  • Free Wi-Fi
  • Kid's Playroom
  • Quiet Room
  • Snacks

About Us

Get In Touch
Sales Information
New Car Sales: (703) 359-1010
Used Car Sales: (703) 359-1010
Today: Closed until 9:00 AM
Sunday
11:00 AM - 5:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Service Information
Service: (703) 359-1010
Today: Open until 11:00 PM
Sunday
Closed
Monday
7:00 AM - 11:00 PM
Tuesday
7:00 AM - 11:00 PM
Wednesday
7:00 AM - 11:00 PM
Thursday
7:00 AM - 11:00 PM
Friday
7:00 AM - 11:00 PM
Saturday
8:00 AM - 6:00 PM

Frequently Asked Questions

What do verified customers think about Ourisman Fairfax Toyota in Fairfax, VA? Verified customers who visit Ourisman Fairfax Toyota in Fairfax, VA rate this business 4.4 out of 5 stars, with 440 reviews.
How can I contact Ourisman Fairfax Toyota in Fairfax, VA? To reach the sales team at Ourisman Fairfax Toyota in Fairfax, VA, call (703) 359-1010. To reach the service department, call (703) 359-1010
What are the shop amenities offered by Ourisman Fairfax Toyota in Fairfax, VA? Ourisman Fairfax Toyota in Fairfax, VA offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Wi-Fi, Kid's Playroom, Quiet Room and Snacks.
Does Ourisman Fairfax Toyota in Fairfax, VA have a service center? Yes, Ourisman Fairfax Toyota in Fairfax, VA does have a service center. You can contact the service department at (703) 359-1010.