by 2015 FORD MUSTANG Owner on 05/02/2024Verified Service
Honest, fair and friendly! The price that I was quoted on the phone was the price that I actually paid when I picked up my new car. The manager Jonathan and my salesman Edel exceeded my expectations and made my 3 1/2 hour drive worth it. I would definitely recommend Courtesy Hyundai!
by Courtesy Hyundai on 05/06/2024
2015 FORD MUSTANG Owner, thanks so much for rating us so high! Be safe on the road!
by 2022 HYUNDAI TUCSON SEL CONVENIENCE Owner on 01/02/2024Verified Service
Had the gas cap door stick a few times. Brought it it - (first time) they played with it for a few hours, but did nothing. "We didn't see it fail."
(12/29) This event was the second time with the same results!
Hmm... Do they think that I, the customer, BTW, has nothing better to do than sit in a dealership for hours without a solution?
ATTENTION HYUNDAI. Replace the part and stop jerking your customers around!
by Courtesy Hyundai on 01/02/2024
Thank you for taking the time to leave your review. I regret to hear that you've had a negative experience with us and that this issue is still occurring. I would like to speak with you further, if you would please contact me at your convenience. Rick Acosta, Service Manager, 813-357-3659
by 2020 HYUNDAI PALISADE LIMITED Owner on 12/11/2023Verified Service
For about the 6th or 7th time, they did not fix a recurring problem I have had with my rear view camera since I purchased this car 3+ years ago. They also did not check or add air to my slightly low tires something I expected as part of the multi-point inspection.
by Courtesy Hyundai on 12/20/2023
Thank you for leaving your review. I regret to hear that you had a negative experience with our dealership and for the continued issues you've experienced with your back up camera. We would be happy to speak with you to learn more, if you would contact me. Rick Acosta, Service Manager, 813-357-3659
by 2022 GENESIS G70 BASE/SPORT ADVANCED/S Owner on 11/07/2023Verified Service
I was not happy waiting in the lobby and received a text message instead of human interaction to let me know the status and what service are needed to move forward. Plus no car wash and was told.i have to request it since the wash can take off the paint. When I had a Lexus the dealership treated me way better and washed my car.
by Courtesy Hyundai Tampa on 11/13/2023
We appreciate your feedback. I understand your frustration after visiting our service department. I regret to hear we did not provide the customer service you were expecting. We would like to speak with you further about your experience. Please contact me at your convenience. Rick Acosta, Service Manager, 813-357-3659
by 2023 GENESIS GV70 BASE/SELECT/ADVANCED Owner on 10/15/2023Verified Service
Communication was terrible, I had to call multiple times and send texts to find out when my car would be done. We finally went to the counter and were told the car was ready. I wonder how much longer it would have been for someone to let us know it was ready had we not gone up there.
by Courtesy Hyundai on 10/16/2023
Thank you for leaving your review. I understand the frustration you had with the lack of communication on our behalf. I would like to speak with you further. Please contact me. Rick Acosta, Service Manager, 813-357-3659
by 2011 HYUNDAI SONATA SE/LIMITED Owner on 08/07/2023Verified Service
Charged me $160 for diagnostic only to overcharge on the service. Needs a new radiator. They charge $900. I took the car to a smaller place and they quoted me $250 plus $120 in parts and guaranteed the work for 1 year.
I also needed an alignment which cost $140 so I asked if they could simply just do the alignment for the $160 instead and the manager refused.
Mind you I waited 3 hours for them to tell me this. Courtesy my eye.
by Courtesy Hyundai on 08/07/2023
Thank you for taking the time to share your feedback. I regret to hear that we left you with a negative impression of our dealership. I would be happy to speak with you about pricing. Please contact me at your convenience. Rick Acosta, Service Manager, 813-357-3659
by 2022 HYUNDAI SONATA SEL Owner on 06/29/2023Verified Service
They have excellent mechanics that do the job right every time. Service reps always try to upswell you prior to what you came in for. Make sure you have your coupons ready and bring it to their attention prior to servicing. This a very busy dealership, so please be prepared to wait a long time. Drop off service is best or they have a rideshare account that will drop you off at your home.
by Courtesy Hyundai on 07/05/2023
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
by 2021 HYUNDAI SANTA FE SEL Owner on 04/15/2024Verified Service
Anthony was AMAZING! Only got 4 stars because when I got my car back, my windshield was full of finger prints!
by Courtesy Hyundai on 04/16/2024
2021 HYUNDAI SANTA FE SEL Owner, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
by 2021 HYUNDAI SANTA FE SEL Owner on 04/15/2024Verified Service
My car was sticky and gross when it got returned to me. The key was all sticky, steering wheel and my gear shift buttons! Was not happy!
by Courtesy Hyundai on 04/15/2024
Thank you for letting us know this feedback. We regret to hear that your vehicle was returned to you sticky. We would like to speak with you further about this. Please contact me at your convenience. Jesus Valiente, Service Manager, 813-357-3659
by 2018 HONDA CIVIC EX Owner on 03/18/2024Verified Service
Daniela and Mina were great and very helpful in getting me into my new car at a rate lower than expected.
by Courtesy Hyundai on 03/19/2024
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
by 2017 HYUNDAI SANTA FE SPORT Owner on 03/16/2024Verified Service
It took longer than expected, but they did find an issue and took care of immediately My service advisor, was excellent and kept me advised.
by Courtesy Hyundai on 03/18/2024
2017 HYUNDAI SANTA FE SPORT Owner, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
by 2021 HYUNDAI KONA SEL Owner on 03/10/2024Verified Service
When I arrived at the dealership I was greeted without delay. My service advisor Jordan was gracious and efficient. I shall return .
by Courtesy Hyundai on 03/11/2024
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
by 2022 HYUNDAI SANTA FE LIMITED Owner on 02/12/2024Verified Service
Ian Q at Hyundai is efficient has great communication skills, and is reliable, got the service job done quickly!
by Courtesy Hyundai on 02/19/2024
2022 HYUNDAI SANTA FE LIMITED Owner, thanks so much for rating us so high! Be safe on the road!
by 2017 HYUNDAI VELOSTER Owner on 01/30/2024Verified Service
My service Advisor Ben Rivera rocks!!! He always makes sure I get prompt, professional and consistent service. I definitely recommend this dealership
by Courtesy Hyundai on 01/31/2024
Hi, thanks so much for rating us so high! Be safe on the road!
by 2015 HYUNDAI TUCSON SE/LTD Owner on 01/25/2024Verified Service
I did not have an appt but Jeffrey was able to accommodate me and see to it that my car was repaired.
by Courtesy Hyundai on 01/29/2024
2015 HYUNDAI TUCSON SE/LTD Owner, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
by 2020 HYUNDAI KONA LIMITED Owner on 01/21/2024Verified Service
Grate service from all that I spoke with . They said they would I. A couple of hrs I had to check that status once or twice .when I went 2.hrs 50 m . My car ready come n out as we speak.
by Courtesy Hyundai on 01/22/2024
:-) Wow! Thank you for rating us so many stars!
by William B. on 01/15/2024Verified Service
Issue was never addressed. Vehicle was returned to me and I was told to "take it to another Genesis dealer". This after over a month!! Awful.
by Courtesy Hyundai on 01/15/2024
Thank you for sharing your review. We regret that our dealership can no longer service Genesis vehicles. We understand your frustration and apologize for the inconvenience. If you need anything further, please reach out. Rick Acosta, Service Manager, 813-357-3659
by 2019 HYUNDAI VELOSTER BASE/PREMIUM Owner on 11/18/2023Verified Service
Very friendly, competent, professional, fast. Very pleased with the service. My favorite place to take my car for service. Courtesy of Hyundai of Tampa rocks!!!
by Courtesy Hyundai on 11/20/2023
Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
by 2015 HYUNDAI SONATA SPORT/LIMITED Owner on 10/29/2023Verified Service
headlight replacement went very well They had the part in stock and the wate time was acceptable Although the headlight was too expensive
by Courtesy Hyundai on 10/31/2023
Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
by 2023 GENESIS GV70 BASE/SELECT/ADVANCED Owner on 10/06/2023Verified Service
I was very satisfied with this visit - my maintenance was taken care of and there was an offer to repair my broken windshield through the dealership which is much easier than going directly through my insurance company.
by Courtesy Hyundai on 10/09/2023
Thank you for taking the time to leave us this positive review! Have a wonderful day!
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Service Information
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308 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Courtesy Hyundai specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Courtesy Hyundai specializes in these makes, in addition to many others.
What do verified customers think about Courtesy Hyundai in Tampa, FL? Verified customers who visit Courtesy Hyundai in Tampa, FL rate this business 4.2 out of 5 stars, with 703 reviews. 308 customers favorited this location.How can I contact Courtesy Hyundai in Tampa, FL? To reach the sales team at Courtesy Hyundai in Tampa, FL, call (813) 285-5494. To reach the service department, call (833) 677-9472How many used cars are for sale at Courtesy Hyundai in Tampa, FL? There are 510 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Courtesy Hyundai in Tampa, FL? There are 54 accident-free used cars for sale at this dealership.How can I schedule a service appointment with Courtesy Hyundai in Tampa, FL? You can schedule a service appointment at Courtesy Hyundai in Tampa, FL through CARFAX.Does Courtesy Hyundai in Tampa, FL have a service center? Yes, Courtesy Hyundai in Tampa, FL does have a service center. You can contact the service department at (833) 677-9472.
