by 2014 HONDA CR-V EXL Owner on 05/05/2024Verified Service
i WAS TOLD THAT MY BATTERY WAS BAD AND THAT THEY HAD TO JUMP START IT. THE BATTERY IS ONE YEAR OLD AND PASSED ALL TESTING BY AAA WITH FLYING COLORS. I WROTE AN EMAIL TO SHOWCASE VIA CHAT AND COMPLAINED. NO ONE HAS RESPONDED. I DETEST ANYONE THAT TRIES TO SELL ME A SERVICE OR PRODUCT I DON'T NEED. THE SERVICE WAS VERY REASONABLY PRICED BUT I'M NOT SURE I WILL GO BACK.
by Showcase Honda on 05/06/2024
We're more than happy to go over our findings with you again if needed. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
by 2024 HONDA ACCORD EX Shopper on 04/22/2024Verified Purchase
I've been going to showcase Honda since the 80s. I've always been treated very well PJ is our sales person. He is wonderful. I took my car in for servicing. My Honda Accord 2024 needed some minor adjustments on the door driver side and it were it was taken care of.
The representative that took care of my service was wonderful. Honda
by Showcase Honda on 04/24/2024
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
by 2021 HONDA CR-V EXL Owner on 04/12/2024Verified Service
The oil change was easy to schedule with same day appointment. An inspection was done and recommendations for other services were suggested via text message based on mileage. No pressure was applied to have other service done immediately. Car was ready within 2 hours for pickup.
by Showcase Honda on 04/16/2024
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
by 2021 HONDA CIVIC EX Owner on 04/04/2024Verified Service
Robbie Schumann was great to work with. The reason I gave them 4 stars is because they found a filthy filter that needed to be changed. I had my car in for service abouot a month before. They told me they checked everything and I needed a filter change which they did. They somehow missed this second filthy filter that now needed to be changed. I guess they don't check everything like they say they do.
by Showcase Honda on 04/04/2024
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
by 2023 HONDA CR-V SPORT Owner on 03/21/2024Verified Service
Devin always goes above and beyond the basics. I went in for a reapplication of the paint protection that came with the vehicle. In about an hour (the time it normally takes for the paint protection), Devin told me they did the paint protection, changed the oil, and rotated the tires. Devin is always very knowledgeable, and professional. His "can-do" attitude makes him a great asset for Honda.
by Showcase Honda on 03/25/2024
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
by 2023 HONDA ACCORD HYBRID SPORT Owner on 03/11/2024Verified Service
Made an appointment for an old change and tire rotation. It took 3.5 hours to complete while I waited in the lobby.
The car sat untouched for the first 2.5 hours before service even began.
What's the point of an appointment if a simple oil change is going to take half a day? Others came in, waited, and left before I was ever seen.
by Showcase Honda on 03/12/2024
We appreciate your patience as our service department has been experiencing increased traffic due to seasonality. We'd like to understand more details of this feedback. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
by 2002 HONDA ACCORD EX Owner on 03/10/2024Verified Service
Driving home From auto Service I was on freeway and my hood starting vibrating on the freeway express. I had to slow down on Freeway due to vibration of hood " Dangerous". I had to pull off of the freeway to close Hood . Hood was not in lock position. Extremely dangerous. I was also extremely scared due to circumstances.
by Showcase Honda on 03/12/2024
We'd like to understand more details of this feedback. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
by 2021 HONDA PILOT ELITE Owner on 02/07/2024Verified Service
My service representative Kevin Suzuki was phenomenal and took great care of me. Don't get me wrong, I've always gotten good service at Showcase Honda but Kevin went the extra mile for me and stayed in touch including a follow up call a couple days after service. He's the perfect representative for Showcase Honda. Thank you Kevin!
by Showcase Honda on 02/08/2024
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
by 2019 HONDA CR-V EXL Owner on 02/06/2024Verified Service
Staff are very welcoming and professional. Communication is clear. For a customer like me who is zilch when it comes to automotive knowledge they have pictures to show so I have a better understanding of what is before and after status. My husband and I are just very pleased to be one of your happy customers at Honda Showcase. Thank you.
by Showcase Honda on 02/08/2024
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
by 2023 HONDA HR-V EXL Owner on 01/15/2024Verified Service
I took in my car for 5,000 mile service. There was an oil change, tire rotation, Zaktek protection, maintenance inspection and the recent seat belt recall service. The guy who checked me in and out was very professional and the waiting area was comfortable.
by Showcase Honda on 01/16/2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our services. Your kind words motivate and inspire our team to continue delivering the best possible customer experience. We appreciate your support and look forward to serving you again in the future.
by 2018 CADILLAC ATS Owner on 12/22/2023Verified Service
Not good, bought a car 5 months ago. The engine went out and they refused to repair the issue. I also purchased extended warranty and they still refused to repair the issue. This service center/dealership is the worse place of customer service. From salesman all the way up to management. Never would suggest this place
by Showcase Honda on 12/27/2023
We're disappointed to hear this feedback related to your vehicle. Our team would be happy to go over our findings as well as go over your warranty in-depth. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
by 2024 HONDA ACCORD LX Shopper on 11/20/2023Verified Purchase
Three years ago, I worked with Aaron McDonald, and happily leased a vehicle. Two months ago, I returned to Showcase Honda and was again lucky enough to work with Aaron and with his help, I leased another vehicle. Aaron always goes the extra mile to satisfy his customer. He's extremely knowledgeable about the vehicles, and I can't imagine dealing with anyone else. My thanks to Aaron for his excellence!!
by Showcase Honda on 11/20/2023
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
by 2020 HONDA CR-V EX Owner on 11/08/2023Verified Service
Car hood wasn't latched. When I left and got on the freeway my hood started bouncing - it hadn't been fully latched. I took a video and called the service department back to let them know so they would double-check that from now on. I only got a voicemail so left a message about it. I still haven't gotten a call back from them with an apology.
by Showcase Honda on 11/08/2023
At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to look into this situation further.
by 2020 HONDA CR-V EXL Owner on 10/28/2023Verified Service
When tech inspected cabin filter, he somehow dumped a bunch on insulation into the fan. This caused the fan to be louder and slightly unbalanced. I had to take apart and remove the fiberglass insulation from the squirrel cage, and re assemble. I believe its called slipshod work
by Showcase Honda on 10/30/2023
We're disappointed and concerned hearing this feedback. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this situation further.
by 2018 HONDA CIVIC EX Owner on 10/20/2023Verified Service
Excellent service. In on time with no wait. Service Advisor was Austin Czerwinski. Very professional and knowledgeable. Explained everything in detail that would be serviced to my vehicle. Will definitely have him take care of my vehicle when time comes for next service. The best. Keep up the good work.
by Showcase Honda on 10/20/2023
We appreciate the comments on your experience with us, we hope we can assist you again soon!
by 2013 HONDA ACCORD LX Owner on 09/21/2023Verified Service
I appreciate the honest service I received last time I went to Showcase Honda. For the first time in the past 2 years, I was paired with an associate at Showcase Honda who did not try to add on an extra charge or cheat me. I hope to be paired with her next time I need a service.
by Showcase Honda on 09/21/2023
We appreciate the comments on your experience with us, we hope we can assist you again soon!
by 2018 HONDA CR-V LX Owner on 09/06/2023Verified Service
James Birchman is my technician and he is kind and sweet. When I dropped off my vehicle, I knew that I was leaving it in good hands. I love the service that I get at Honda and will be a customer as long I own my vehicle. Thanks James for a great experience.
by Showcase Honda on 09/08/2023
Thank you for the positive feedback!
by 2021 HONDA CR-V SE Owner on 09/04/2023Verified Service
Overall good. Didn't add water to the WW even though it was clearly checked off. So I swung back around and got it handled. But it made me wonder if everything else that was checked off was actually done, like rotating the tires and changing the oil! Presumably so, I hope.
by Showcase Honda on 09/08/2023
Thank you for the positive feedback!
by 2023 HONDA ACCORD HYBRID SPORT Owner on 08/06/2023Verified Service
My tires were not inflated to proper pressures. All we're at 32psi. Front and rear have different pressures per info on door This is only my second visit and both times tires were not properly inflated. Thi does not give me confidence in the work done at Showcase if this very important item is not correct.
by Showcase Honda on 08/08/2023
We would be happy to answer any questions related to your tire pressure. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
by 2011 VOLKSWAGEN JETTA BASE/S Owner on 07/30/2023Verified Service
And it was terrible every single person in there lied to me and I was like ran over by a truck just because I'm a single woman and they don't think I know what I'm doing that's funny I would never ever recommend going there ever and I found many people on the internet that don't like them either so I wouldn't buy from them ever
by Showcase Honda on 08/01/2023
We're concerned and confused hearing this feedback as our team strives to be transparent in our diagnoses. We would be happy to go over our findings as well as provide pictures. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800 to discuss this further.
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Service Information
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Top Services Performed
Based on CARFAX Service History, Showcase Honda specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Showcase Honda specializes in these makes, in addition to many others.
Chevrolet
Ford
Honda
Nissan
Toyota
Shop Amenities
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
About Us
Welcome to the Online Service Center of Seminole Toyota!
When you're looking for reputable services you can trust, you can count on our team to provide a high level of care to your vehicle. We have a team of factory-certified technicians who perform...
What do verified customers think about Showcase Honda in Phoenix, AZ? Verified customers who visit Showcase Honda in Phoenix, AZ rate this business 4.5 out of 5 stars, with 1,813 reviews.How can I contact Showcase Honda in Phoenix, AZ? To reach the sales team at Showcase Honda in Phoenix, AZ, call (855) 771-0523. To reach the service department, call (855) 546-1974How many used cars are for sale at Showcase Honda in Phoenix, AZ? There are 526 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Showcase Honda in Phoenix, AZ? There are 120 accident-free used cars for sale at this dealership.How can I schedule a service appointment with Showcase Honda in Phoenix, AZ? You can schedule a service appointment at Showcase Honda in Phoenix, AZ through CARFAX.What are the shop amenities offered by Showcase Honda in Phoenix, AZ? Showcase Honda in Phoenix, AZ offers the following amenities: Courtesy Shuttle, Free Car Wash and Free Wi-Fi.Does Showcase Honda in Phoenix, AZ have a service center? Yes, Showcase Honda in Phoenix, AZ does have a service center. You can contact the service department at (855) 546-1974.
