I spoke with the sales person with the manager/owner in the background. They were both very helpful. The sales person shared useful information about the car and the previous owner, which I appreciate it. Shortly, there after I was hospitalized and did not get to see the car. However, I will follow through very soon.
by 2016 FIAT 500 ELECTRIC Shopper on 02/03/2024Verified Shopper
After waiting around for a good while to test drive the car we were wanting to buy, we were told the battery was dead. They could take it to the dealer for a new battery. It would take about a month. They then raised the asking price by $3000. Avoid these people like the plague.
by Daphne L. on 01/26/2025Verified Purchase
I haven't had any problems Carlos is a very nice respectful person I'm going to pick the car up soon
by Amy C. on 12/24/2024Verified Purchase
Carlos, our salesperson was friendly and we're happy with the car we bought and the value for money spent but the process of actually buying was terrible. We had put a hold on the car and went back to get it one week later with all funds in hand - should've taken 20 to 30 minutes tops. We had to wait 2 1/2 hours because apparently the dealership manager is the only person who is authorized to actually finalize sales and she was "working remotely from North Carolina with a poor Internet connection". Literally there were two people in front of us, and it was taking about an hour for each person to receive their texted sales contract to sign and finalize the sale. Extremely frustrating and ridiculous that you would go out of town and not authorize someone else at the dealership to finalize sales in person. Just very unprofessional.
by Levi J. on 11/25/2024Verified Shopper
I liked everything about it,the problem was on my part.have to pay off tickets first.
by Scott C. on 08/31/2023Verified Shopper
Asked questions about the car that they've had on the lot for months and the salesperson was not very forthcoming with answers. Buyer beware.
by Justin B. on 05/14/2023Verified Shopper
Very fast response time and helpful information! Didnt end up buying the car, but their quick response actually led me to the right one.
by Belinda G. on 04/22/2020Verified Shopper
I got feedback from them initially but my latest email and application submission have not been responded to which is a little disappointing
by Timothy Han on 04/23/2020
Hello thank you for inquiring about our vehicle i do apologize on behalf of Us Express Auto, but due to the pandemic it has been really difficult to conduct business as we always have you can contact us once again im sure we will be able to assist you!
by Dewayne M. on 06/20/2024Verified Shopper
Still trying to get the car I really like it but it's kinda hard to get
by Gloria L. on 04/04/2023Verified Shopper
It's has been via text. Still in the market for looking for a car or suv
by 2007 LINCOLN MARK LT Shopper on 05/16/2022Verified Shopper
Carfax was very good, would use them again.
by Jeong Ah Jin on 05/17/2022
Dear Customer, thank you so much for your 5 star review ! We truly appreciate your business and kind words!
by Tiffany T. on 04/05/2022Verified Shopper
We arrived, stood around for 15 minutes to which we had to walk inside the building to talk about the vehicle. At that point 6 different people tried to speak to us, and bounced us around to each individual salesman. Having to explain over and over my information and etc. Then after going over the process which took quite a long time, which shouldnt have taken as long as it did. Paperwork, and reviewing my car (as the trade in). Finally, we got a understanding of what I needed my payments to be. So, we proceeded to test drive the cars. They had 2 beetles. Same year, same color, basically twins. They pulled the first one out. It was missing a hub cap. The mechanic assured me that it was laying around the building. The car drove ok, no issues during the test drive. Except the ac was not very cold. Simple fix. We return to the dealership, and the next one is sitting there. With 3 Honda wheels, and a aftermarket wheel. All on the same car. We started examining the cars. More closely at this point. The first beetle I drove had mold around the gas tank door and around the area of the cap. Along with leafs, and debris. Plus the plastic gas holder thats connected to the door was dry rotted. Basically broke when my fiancé touched it. We looked under the hood of the first one. Seen that it was probably sitting for a long time. The fender had been broken and pushed back, Im assuming for a fender bender. Didnt even want to test drive the Honda wheels one or even examine it. Also the mechanic couldnt find the other hub cap to the first beetle. We were told Amazon or eBay sells them. We immediately left. Toooo many red flags. Sorry, but if Im gonna pay that amount for a car. It should be in a lot better shape than those 2.
by Jeong Ah Jin on 04/06/2022
Dear Tiffany, Were sorry to hear you had a negative experience with us. We want every customers experience to be the best possible, and we work hard to make sure that happens. It sounds like you may have been misled by our staff or another dealership which is not what we would like for anyone who visits US Express Auto. Our goal is for everyone who comes in contact with us to feel valued and respected, so if you could please call me at 470-448-
3387 Id love the opportunity to discuss your concerns further with you.
Im hopeful this will give you a chance to share any part of your story that wasnt told before as well as offer some resolution on how we can help make things right between us. If there are other ways I can help, please let me know!
by 2007 LINCOLN MARK LT Shopper on 01/21/2022Verified Shopper
No
Negioate on price with truck on high mileage
by Jeong Ah Jin on 04/06/2022
Hello Customer,
Were sorry to hear of your less-than-satisfactory experience with US Express Auto and hope you will accept our sincerest apologies.
We would love the opportunity to make things right! Please call me at 470-448-3387 at your soonest convenience!
by 2010 NISSAN ARMADA SE/TITANIUM/PLAT Shopper on 09/22/2021Verified Purchase
Revived excellent service and great price
by Jeong Ah Jin on 04/06/2022
Dear Customer, thank you so much for your 5 star review and kind words! Sincerely, US Express Auto
by Elizabeth R. on 03/28/2021Verified Purchase
Maria and staff were super awesome!
by Jeong Ah Jin on 03/29/2021
Ms. Elizabeth, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
by Frank H. on 03/21/2021Verified Shopper
i bought a different car from another dealer
by Jeong Ah Jin on 03/29/2021
Thank you for taking the time out of your day to leave us a review. Our apologies if we did not have the vehicle of choice but hope to serve you in the future!!
by Saifullah S. on 11/19/2019Verified Shopper
their approach was fraudulent
by Martha Lopez on 11/20/2019
Thank you for taking time out of your busy day to leave a review. We are a GEORGIA REGISTERED DEALER, been in business for more than 5 years and are apart of prestigious companies such as GIADA, and use services from CARFAX, CARGURUS, AUTOTRADER, and others. Not to mention, our business is based on integrity and good customer services. We try our best to please every customer that reaches out. We apologize if you had not so pleasant experience. Please reach out to us if you have any questions so we can clear the air.
Good Day
What do verified customers think about US Express Auto in Peachtree Corners, GA? Verified customers who visit US Express Auto in Peachtree Corners, GA rate this business 3.6 out of 5 stars, with 17 reviews.How can I contact US Express Auto in Peachtree Corners, GA? To reach the sales team at US Express Auto in Peachtree Corners, GA, call (470) 529-1835
