Although I didn't end up buying from this dealership I really appreciate the attention from the seller, they contacted me several times to see if I was still interested. Compared to other dealerships that completely ignored my request for more information, it was amazing to get a response at all.
by Alex J. on 04/26/2019Verified Shopper
I assumed we would be meeting at an actual car dealership, but it was not. It seemed to be very unprofessional and sketchy. The car was missing its original tire plates, and the ones he replaced them with did not fit the tire and looked as if they were about to fall off. Other than that, the car looked just like the pictures, but the whole thing seemed like a scam.
by Vinh V. on 12/25/2018Verified Shopper
Dealer rep that showed us the car was great, car seemed fine, and we scheduled a mechanic to look over the car for us at the end of the week, to accommodate the dealer's schedule. End of the week came, and the car didn't show up at mechanics. I contacted the dealer and got no response. Look online and the listing is gone. I guess the car sold? No idea. Hate to leave this review, but thats what happened _()_/
by William K. on 10/09/2024Verified Shopper
This was the biggest waste of time I can remember having in years. I made a appointment to check out a car with the complete intention of buying. As it was a 1.5 hour drive.
I was on time and when I got there someone else was sitting in the drivers seat and that they were buying the car.
I was, as you can imagine a bit upset.
The salesman got hold of the manager who I had made the arrangement with and I did get the chance to test drive the car and it was as advertised so I was going to buy it.
I had a check I needed to cash (bank was 5 mins away). Only didn't cash it as that would of made me 10 mins late for the appointment.
That was going to cover most of the price with the rest on my debit card of which I was going to put down on the car before going to the bank so that they knew I would be back.
All of a sudden I was told that the car was now going to the other guy just because he had the cash on him.
At no time was it stated that this was to be a cash only sale.
If that was the case it Most definitely should have been stated!
100 percent rudest customer service.
Worse I have ever been part of and I'm 58.
Not to mention that the car was very dirty on the inside.
Was willing to let that go as I did want the car.
Don't waste your time dealing with these clowns.
And CARFAX you should look into them as they have tarnished my view of your company due to you working with them
by Gregory W. on 03/18/2024Verified Shopper
Very professional and knowledgeable I appreciate the opportunity to purchase a vehicle in the near future
by Maricela S. on 01/31/2024Verified Shopper
I had a very positive experience with PCH MOTORS. I recommend and I have had no issues regarding the car I purchased.
by Todd R. on 11/07/2022Verified Shopper
I did not purchase a car from them, but the experience was 5 stars. I would recommend this dealer to friends and family.
by 2013 LAND ROVER RANGE ROVER SPORT LUX Shopper on 08/20/2021Verified Purchase
I'm still worry about the car I got because after getting the vehicle I was driving home and it was making a weird noise in the freeway I still waiting for the mechanic to fix a problem.
by Hafid G. on 10/20/2022Verified Shopper
I didnt receive any reply from the email I sent to the manager.
It was two weeks ago.
by 2012 NISSAN LEAF SV/SL Shopper on 10/01/2022Verified Shopper
The vehicle was filthy and I was afraid to touch it.
by 2004 JAGUAR XJ8 Shopper on 08/07/2022Verified Shopper
Nice sounding guy. Knew his stuff.
by Audrey T. on 11/25/2019Verified Shopper
I never went. I buy a vehicle somewhere else.
by Rodrigo T. on 11/18/2019Verified Shopper
Polite.
No pressure and honest .recommend stock car in a warehouse not onthe curb
by Arturo M. on 09/27/2019Verified Shopper
Very suspicious activity dont release your personal info to them
What do verified customers think about PCH Motors in Costa Mesa, CA? Verified customers who visit PCH Motors in Costa Mesa, CA rate this business 3.1 out of 5 stars, with 14 reviews.How can I contact PCH Motors in Costa Mesa, CA? To reach the sales team at PCH Motors in Costa Mesa, CA, call (951) 499-5747
