by 2012 TOYOTA 4RUNNER SR5/LIMITED/TRAIL Shopper on 11/27/2022Verified Shopper
Really nice people working here. I drove a beautiful car that was above my price range and was looking forward to what sounded perfect, to get out of detail and it sold before I could see it.
I have time, I'm not in a hurry. I'll check the inventory here. They offer lifetime oil changes(up to 200,000 miles or 20 yrs of age)if you buy a vehicle under 100,000 miles. Sounds good to me.
by Bryan Holzgen on 01/03/2023
Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!
by 2006 NISSAN PATHFINDER LE/SE/XE Owner on 01/04/2021Verified Service
The vehicle was in the shop for almost a month waiting to be repaired. When we went to get it they had caused another problem that needed repair. After two more days when we picked the vehicle up there wasn't an issue, but by the time we got home the issue returned. We now have to seek out a different mechanic for repairs, because we want it fixed properly.
by Maria on 01/05/2021
Very sorry to hear you were less than 100% satisfied with your most recent visit to our dealership. Someone from management will be reaching out to you.
by 2013 FORD EXPLORER XLT Owner on 09/22/2020Verified Service
They had my vehicle for 2 weeks and could not tell me what was wrong. No communication with me. Went and picked up my vehicle and took some where else and in 20 minutes they told me what it was. Unfortunately I had to take back there because it was warranty work they needed to get done and they did not seem very happy about it.
by Bryan Holzgen on 10/26/2020
I am sorry to hear you had less than an exceptional experience visiting our service center! I will pass along your issues to our service manager so that we can ensure something like this does not happen again.
by 2001 HONDA CIVIC LX Owner on 11/11/2022Verified Service
Dean Honda is a great place to have your car serviced. If it takes more than a day to fix your car. They provide a free rental car.
by My Certified Used Cars on 05/29/2024
Thank you for the 5-star review! We are glad that our team produced excellent service. We appreciate you trusting us with your business.
by 2015 TOYOTA RAV4 XLE Owner on 01/09/2022Verified Service
The attendant decided that there was not service to perform but, refused to turn off the maintenance light. Instead he offered to check the battery and wanted to sell me a new battery for $189.00 dollars.
What a crook!
by Javid Zahir on 01/10/2022
Hi there, I would like to apologize for your most recent visit. If you are free for a call could you please give me a call at 269-650-0296
by 2014 CHEVROLET CRUZE LT Owner on 05/11/2019Verified Service
I felt the job was done in a very time efficient and professional manner, and the car is still running great.
by My Certified Used Cars on 09/26/2019
Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!
by 2012 CHEVROLET EQUINOX LT AWD Owner on 09/18/2024Verified Service
Purchased used car and wrong license plate bolts installed. Half way inserted so plate was loose.
by Bryan Holzgen on 03/20/2025
I apologize for the inconvenience with your license plate bolts! If there is anything we can do to ensure a 5 star experience, please let us know.
by 2014 TOYOTA 4RUNNER SR5/LIMITED/TRAIL Owner on 09/30/2023Verified Service
The work was completed in a timely manner.
by My Certified Used Cars on 05/29/2024
Thank you for the 5-star review! We appreciate you trusting us with your business.
by 2018 AUDI Q5 PREMIUM PLUS Owner on 06/13/2023Verified Service
Excellent Audi q5 premium plus
by My Certified Used Cars on 05/29/2024
Thank you for the 5-star review! We appreciate you trusting us with your business.
by 2020 TOYOTA CAMRY LE Owner on 03/28/2022Verified Service
Very thorough and finished as scheduled
by Bryan Holzgen on 04/06/2022
Thank you for trusting us with your service business!
by 2017 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner on 03/19/2022Verified Service
Was my first service. I recommend this place
by Bryan Holzgen on 04/06/2022
Thank you for trusting us with your service business!
by 2016 TOYOTA RAV4 SE Owner on 03/01/2022Verified Service
Excelent customer servicies.
by Bryan Holzgen on 03/14/2022
Thank you for giving us the opportunity to earn your service business!
by 2021 TOYOTA 4RUNNER TRAIL/SR5/SR5 PRE Owner on 11/09/2021Verified Service
Oil change and a new tire. 3 hours. Not bad.
by Bryan Holzgen on 11/09/2021
Thank you for your support!
by 2021 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 11/02/2021Verified Service
Excelent service, on time service
by Bryan Holzgen on 11/03/2021
Thank you for your support!
by 2020 TOYOTA SEQUOIA PLATINUM Owner on 11/02/2021Verified Service
Renee and her team do a great job and I will
Keep coming back
by Bryan Holzgen on 11/02/2021
Thank you for your support!
by 2020 TOYOTA RAV4 LE Owner on 09/11/2021Verified Service
They took care of everything that had to be done.
by Bryan Holzgen on 09/14/2021
Thank you for taking the time to rate our service team!
by Nathan B. on 12/17/2020Verified Service
Was great, the guys know how to take care of a customer
by Bryan Holzgen on 12/21/2020
We are so happy to hear you had a great experience at our dealership. Thank you for trusting us with your business.
by 2012 DODGE RAM TRUCK 1500 SPORT Owner on 11/25/2020Verified Service
The sales people were helpful and understanding. Will definitely go back to buy again.
by Bryan Holzgen on 12/03/2020
Thank you for the five-star rating and for trusting us with your business!
by Eric W. on 08/05/2020Verified Shopper
People were nice and very respectful! Cars were priced like they were at a mega lot.
by Bryan Holzgen on 10/26/2020
Thank you for taking the time to share your experience with everyone! I am happy to hear you had a pleasant interaction with our staff. In today's market if your inventory isn't priced competitively it is hard to be successful.
by 2001 DODGE DAKOTA Owner on 06/16/2020Verified Service
Good mechanic s and very shop
by Bryan Holzgen on 10/26/2020
Thank you for taking the time to rate our dealership
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Service Information
1 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, My Certified Used Cars specializes in these services, in addition to many others.
Auto Maintenance
Brake Service
Oil Change
Steering & Suspension
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, My Certified Used Cars specializes in these makes, in addition to many others.
What do verified customers think about My Certified Used Cars in Norton Shores, MI?
Verified customers who visit My Certified Used Cars in Norton Shores, MI rate this business 4.2 out of 5 stars, with 20 reviews. 1 customer favorited this location.
How can I contact My Certified Used Cars in Norton Shores, MI?
To reach the sales team at My Certified Used Cars in Norton Shores, MI, call (231) 760-5618. To reach the service department, call (888) 705-9130
Does My Certified Used Cars in Norton Shores, MI have a service center?
Yes, My Certified Used Cars in Norton Shores, MI does have a service center. You can contact the service department at (888) 705-9130.
